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Customer reviews

Rating 4.4 out of 5 stars with 3092 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 3,092 reviews
  • Rated 5 out of 5 stars

    This thing is amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the resolution on this little thing, the image quality is great, the motion detection and the quick notification is amazing, love how it can tell from a person to an animal and it doesn’t send me notifications every second my cat roams around the front porch, the night vision quality is awesome, if I’m not home, I get a call when they ring the bell, I can even talk to them from the app, I can’t stop raving about this product, I’m getting a lot of people to use Arlo, it blows my mind! You can’t put a price to peace of mind.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hard to install

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harder to install compared to ring. Already returned

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Arlo video doorbell!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have a Nu-Tone Knock, which was crap. I love my new Arlo doorbell! I do wish I could see just a few inches more to the left, but that’s nitpicking. The pictures are clear day and night. It was super-easy to install and worked with my existing chime and transformer. I’m very happy with it. BTW, it’s just the right size. The initial purchase price is very low compared to the competition. The monthly cloud price is only $3! Now I plan to get an Arlo camera for my backyard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Doorbell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doorbell was easy to install and seems to work well. I followed the installation instructions and it started working. Video quality is. Good. Even records critters at night. Occasionally when I check the app, it says I’m disconnected. I don’t know if it is the doorbell disconnecting or the app on may phone, hence, one less star.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive with Great Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell is great, can set everything you can think of, night vision, can tell the difference between a package, animal or person, service is really inexpensive for what they offer compared with others. Apple HomeKit compatible but a Arlo hub is required. Installation was easy through the step by step video instructions. Clear 2 way voice communication. I do a lot of research and this one has paid off in more ways than one.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great video doorbell

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third doorbell camera I’ve tested in the last few years, and I’ve been amazed by the progress in their development. Arlo initially had a camera-less doorbell, and I wasn’t interested, but after becoming familiar and pleased with their other home security cameras, I was excited to add this new doorbell camera to the family. Installation was a breeze. Since I already had the app, I was able to follow the in-app instructions for proper installation. The only hiccup was near the end when I was trying to add the doorbell camera to the app: apparently Arlo had already added the camera without my knowing and thus couldn’t find it when I tried to add it. Thus I would advise checking the list of cameras to make sure your new camera hasn’t already been added. The doorbell camera has a few nifty features that I haven’t seen before. Visitors can leave recorded messages (such as on an answering machine), the camera can detect whether something is a human or a vehicle and alerts accordingly, and activity zones can be modified to exclude certain motions (such as a busy road). There are a few opportunities for improvement with this camera. It doesn’t include an LED light for nighttime purposes, so the night vision is not as clear as my other doorbell cameras. Also, although you can set zones of activity, you can’t set proximity parameters (ie, I can set one of my other cameras to start recording within 20 feet of the frame). I would definitely recommend this doorbell camera. The new features are impressive, the interface is solid, load time is quicker than my other cameras, and the image quality is better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality and Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device was easy to install. The included angle bracket was great. I like the smaller overall device size and the rounded shape. The video and audio quality are very good both day and night. The alert labels for person, animal, and vehicle are very accurate. I like the time the video library is available. I would definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good video doorbell with minor issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good: excellent field of view, app is easy to use, good night vision, picks up people walking up very well. The bad: motion detection sometimes picks up the wasps that have taken up residence in our shutters, sometimes the app is laggy in connecting to the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Changer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just have to say, the Arlo essential video wired doorbell is absolutely fantastic! It provides me with a complete view of my front deck and my front yard, and the clarity is unbelievable. I can easily see who is at my door, day or night. I am beyond thrilled with this video doorbell, and I'm so impressed that I've purchased two more for my side and rear doors. It's like having my own personal security system, and I couldn't be happier with the peace of mind it brings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this video doorbell. Originally purchased the Ring but when the installer arrived he felt the Arlo would be a better choice for my purposes. I went with what he recommended and am very glad I did. I had read reviews that there were issues with the Ring staying connected and not being very user-friendly which I found concerning. The Arlo App is very user-friendly just as the installer had said it would be. The picture is very clear and shows a good way down the street. Daytime is in color. I have noticed that late night time reverts to black-and-white. This is not a dealbreaker for me because it is brighter in black and white when it is so dark outside. It reverts back to color close to dawn... I have noticed that video of anyone coming to my door begins before the person is even in sight which I found impressive. People coming to my door are very clear. I am very happy with this purchase and am glad I chose the Arlo. This product helps to take the worry out of package delivery. Thank you Arlo and Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before I purchased the Arlo video doorbell. I chose Arlo because of privacy concerns with some other brand choices and Arlo’s storage and use of data minimized my concerns. The doorbell has an excellent camera and microphone and I love getting video notifications on my Apple Watch whenever someone comes to the front door.The doorbell was very easy to install. I actually did the whole thing without looking at the directions, which was a mistake. It turns out you want the wires in the bottom part of the doorbell, rather than centered!The doorbell cover comes with an option to have it angled, which is what I chose. This allowed the camera to pick up the whole walkway to the door, rather than having the camera image blocked by the brick wall. Arlo’s engineers thought of everything!I have been so pleased with the Arlo app and doorbell that I plan on purchasing the floodlight security cameras and putting them around the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but not always user-friendly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am very satisfied with the Arlo doorbell and system. It seems to be great at detecting people, movement, packages, animals, etc (got a FANTASTIC clip of a bobcat marching across the driveway the very first night!!!) My only complaint is settings are not all as straight-forward and user-friendly as I think it could be. Also, I had no idea it had an "answering machine" that automatically played if I didn't answer, nor could I easily figure out how to disable it! The delay also can be quite long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doorbell was easy to install. It provides great picture quality and night vision too. It connected to the WiFi flawlessly. Notifications to my phone alert me when someone is at the door, even when I am not home. Getting it on sale was even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One more piece of security

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since all of the information about unboxing and setting up have already been fully discussed elsewhere I'll get to the point. The picture is beautiful. It appears to be giving us timely notifications when someone approaches. I have the sensitivity at 60. I'm going to increase it incrementally. I don't want it going off every time someone walks down the street. It's a good feeling to be able to see someone approaching the front door before they knock or ring and because the video is saved in the library it can be copied and stored for legal use if necessary. I highly recommend it. I have 6 other cameras that are armed on a schedule during the night as we are home most of the time. Otherwise, we also have an ADT security system installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome doorbell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear pictures of faces of people at front door. Wide angle shot covers most of the entryway and porch. Easy setup. Very clear instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless dorbell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, great directions, very clear picture. doorbell calls you when someone rings it and you can speak to them. economical. nice features. works with security system. Highly recommend purchasing and installing this product. I got the wired version to eliminate future batteries, but the wireless version appeared even easier to install. Very easy to hook up to the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rest easy with this doorbell/camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Uses the same app our outside cameras already use. Great value to have an extra set of eyes on the front porch. Clear picture. Even calls your phone when pressed. Very easy hook up. Just a quick swap out with old doorbell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great clear audio & video detail!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this audio/video doorbell to replace another brand. It made sense to us after purchasing some Arlo WiFi cams and base station. Our previous doorbell unit would “slip off” our home WiFi too often! The Ring phone app wouldn’t load fast enough during actual walk ups and door bell pressing actions, it was 50/50 whether or not it would actually ring the inside bell!! This Arlo doorbell audio cam was super simple to install and sync to the existing Base unit and my phone app! The video is super rich and clear, license plates are visible and readable! The doorbell rings when outside button is pressed, unlike the Ring system! Love that it can negotiate between Animals, People and Vehicles! Love this technology and system!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Success and great view!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a long time fan of Arlo products and was excited to finally get this and install! I removed my previous video doorbell of a different brand to install this one, and installation is really simple as long as you can follow instructions and use common sense. I signed up for the trial of the service associated with the product, and it's totally worth it compared to paying for an outside service's service that costs even more. Without the service, functions are more limited but still useful. As for the quality, it's perfect during the day, and surprisingly pretty clear at night, although a bit grainy. Overall, Arlo doesn't disappoint. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Superb Video and Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently switched from Ring to Arlo Video Doorbell, and I have to say, I am happy I did. Overall, the picture and sound quality is much higher and very clear. Setup was easy and quick. I love the activity areas that are spot on compared to my previous doorbell. The only downfall I am having is the delay in getting the notification from when a person is detected or rings my doorbell and it showing on my phone. It is pretty significant. Still working on figuring out why.

    I would recommend this to a friend