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Customer reviews

Rating 4.4 out of 5 stars with 3092 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 3,092 reviews
  • Rated 5 out of 5 stars

    Up and running in 2 minutes...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple installation that anyone could do themselves in a couple minutes. Excellent video quality and the customized notifications let me know everything that is going on outside my door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this doorbell. Great night vision, motion detection, clear image.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design, wish it had 2k and color night vision at this price point but overall a very crisp image. Setup was easy and very intuitive. Had to call tech support for help with one issue and they were great. It is difficult for spouses to have joint access, you can assign one as a friend to view it but getting alerts and administrative controls are are limited for the 2nd user. Overall good quality, just need to increase resolution and add color night vision going forward.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Product

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good upgrade from my old doorbell. Setup was easy to get through because the app gives excellent directions. Note that this has to be hardwired to your existing chime to work. The audio and video quality is very good. I love the feature of receiving messages if I am unavailable to answer. I also like having access to the Live View. The viewing angle is excellent. Theonly reason I didn't give this 5 stars is that I don't like needing the subscription plan to save footage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient doorbell and monitor for front door

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very handy to have on your door to keep track of who comes and goes, to watch for package deliveries, and to deter thieves. It is simple to install (no batteries required), and works very well. The only downside is that with certain existing doorbell chime systems there may be quirks. For instance, in mine it rings twice anytime someone rings the doorbell, instead of once. And occasionally when there is a power blip there will be a false ring. But otherwise it has been great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s better than the Ring Doorbell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doorbell has a very good picture quality. The detailed instructions made installation a breeze. The doorbell is sending notices of all kinds of movement. Right now the only problem I’m having is with the Arlo “activity zones”. The zones are being portrayed as an easy setup just following simple instructions. But the zones are not working for the doorbell, floodlight and either of my 2 cameras. I will be reaching out for Arlo technical support in 2021.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great video camera for all

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This video doorbell is easy to install, has a very fast motion sensor, and great video quality. I also like the two way voice and it picks up sounds well when activated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great doorbell, easy to install. One suggestion.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great doorbell. Very easy to install, and I'm not at all handy. The video quality and angle it picks up are fantastic. The one drawback, really, is the fact that it records vehicles going by. You can turn off the notification for this, but it still stores vehicles in the online database--so if you want to look at past "events," you will see a whole lot of vehicles, which is totally annoying if the doorbell faces a street, which many do. Would I buy this again: yes! and I highly recommend it. I just also highly recommend that Arlo implement a way to turn off the vehicle recording.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Doorbell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo Doorbell was easy to install and works well. It has good video quality and sound quality. The notifications are great and I like how when someone rings the bell it comes in as a phone call on your phone so you never miss someone at your door. The only problem I have had so far is that there seems to have been a passerby or two that it did not pick up. The app is great and easy to use. This is a great doorbell for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much better than Ring!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Arlo doorbell to replace the Ring we had and add to our growing number of other Arlo cameras and accessories, and I am so glad I did! It worked flawlessly right out of the box, and had clear, easy to follow instructions and videos to walk me through the proper setup on the very first attempt. I love Arlo’s “quick snippet” preview functionality on my Apple devices, and I love even more that those previews actually work… unlike my experience with Ring. Chalk me up as another happy convert!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to install and very good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time for me to upgrade my doorbell from a simple chime to one that can also keep an eye on things while I’m away. I already had Arlo cams so I looked into their new doorbell. I was able to access my mechanical chime and it was simple to set that up following the instructions on the app. The doorbell ringer itself was simple to setup and once connected, it found my mesh network right away! The video and sound quality are very good and at night, the button will light up in a dotted halo as someone approaches. I’m very satisfied with my new security doorbell.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Low quality video, slow connectivity.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm confused by all the raving reviews for Arlo. Positives: easy to install with the step by step instructions. Here is where that ends. For reference: Home setup - mesh internet system with 1GB internet speeds. The doorbell is also within 15 feet of the nearest router. Video Quality: People at the door, you can see their faces clearly. However, if a car pulls up on the driveway (20 feet or so from the doorbell), you can't read the license plate. it really should be better than that. Activity zones/sensitivity: (Home reference: Front Door is 50-60 feet to the street). Activity zones don't work! We set activity zones to not even consider the street in front, yet every car that drove by was a notification. We then decrease the sensitivity to the lowest possible setting. This also changed nothing. Every shadow, every movement outside the activity zone, was captured. There are so many notifications that it is no longer useful. Video/Voice on Doorbell: If you are viewing the camera in the app when someone comes up, the moment they push the doorbell, the feed is cut. You won't get the feed back for 20+ seconds at best. If you choose to answer via your phone, it is delayed by 10 seconds or so on average. It is not possible to have a conversation. Durability: We have had ours for 2 years. It recently just stopped working. For reference, we are not in an extreme climate. The doorbell is shielded as it is a covered front porch. Moisture is not an issue, as we are in a dry climate, and it is not directly in the sunlight. Customer Service: They are not great... I followed their online troubleshooting steps, including testing the voltage and making sure power is getting to the doorbell. The customer service agent just kept telling me to repeat the steps. When I said, I have done this already, please help me out, this individual disconnected and I had to start the process all over again. Overall, while it is enough for the sake of having a smart doorbell, it is not one I would recommend. We have moved on to a different brand. Hope this helps.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      We appreciate you writing a review. To improve picture quality on your Arlo cameras, read here: https://kb.arlo.com/1179147. If your activity zones are not working properly, read this article to learn how to troubleshoot: https://kb.arlo.com/000062452. Please read following article for details on troubleshooting long delays: https://kb.arlo.com/000062742.

      For further assistance on any of the other issues mentioned above, please navigate to Settings > Support in the Arlo App for service options available to you.

      Thank you for your patience and understanding.

      Best regards,
      Arlo Team

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    works as expected

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my arlo wired video doorbell today from the best buy tech insider network free of charge to test and give my unbiased opinion on. To begin with, you get a small quick guide book that tells you to download the app or check out the website for instructions. I watched the website first, but ultimately if you download the app and run the steps of it, it takes you through what you need. It is easy enough, and I've installed many doorbells and extenders, so this was not an issue, but I still miss physical books to just open up and work off of. Installation was easy, add the power unit to the chime, and switch out my doorbell button. I had to modify the mount a bit because my siding tilts back at the top, so I added spacers to secure it level. Connecting to wifi through the instructions was easy, only thing I did wrong the first time was I accidentally mis-selected no manual doorbell, so my inside chime did not ring. I had to uninstall and re-add the doorbell and it fixed it right away. As for the use of the app, I have it on my wife's apple and on my android phone, both work the same, pretty intuitive. video quality is good, motion sensing in my door area is about 10-12 feet away, basically just onto my porch. The camera view/angle is fairly good. There is a significant delay (5 second or more) between taking and message going to the doorbell, but it works. I did this on wifi, while in the house see how it worked as well as by data, all worked well. I called my wife on it while she was out and about to make sure it worked. There are canned messages you can also send in a computer generated voice, which is ok if you want to use them. You get 3 months free service for video storage and such, and when that is over, I will see if I continue, it is very reasonably priced. Compared to other doorbells my friends have, this is very similar and I think is a good choice, price very comparable. I have no complaints, does what it says, no reason to ding it stars. I give it a five of five. I recommend this as an option when looking for a video doorbell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade from Arlo Audio Doorbell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I have been an Arlo customer for quite some time, I've always wondered why they didn't originally make a video doorbell. Well I guess they just wanted to get it right and the new Arlo video doorbell does exactly that. By having a square ratio, I can see the entire outside of my door and paired through motion with my Arlo Pro 2, I get multiple angles of recordings. I even have the ability to pair it with my existing Arlo Chime. I love the fact that I even still get videos in color at night. My Arlo Pro 2's do not do that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the arlo doorbell camera, it was really easy to setup and is very configurable. With COVID surging again, it’s nice to be able to tell delivery people where to drop the package. I also really like the geofencing capability that allows me to set it to only notify me when I’m not at home. The ability to limit the field of coverage is great, before I changed it, it was recording every car that drove by on the street in front of my house and now it just covers my driveway. Great product!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Easy Install and Easy to Use

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install with step by step video directions is super simple and anyone can do it with just a few simple tools. I found the field of view to be wider than anticipated and glad I installed the angle adapter. Even then, it still shows a lot of the wall next to it, but covers the entire porch very well. Color is great during the daytime and infrared gives sharp images in near total darkness, but no color at night. Alerts are nearly instant when motion is detected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little doorbell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes great video and audio. Both very clear. Super easy to setup. The app makes it very easy. I wish it continuously recorded at least a day at a time, but it does a good job of detecting people when the come to the door. There’s probably about a 10 second delay before it notifys you of someone at the door but that’s expected. Overall I’m happy with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work

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    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not ring interior doorbell. Worked with support and was still unable to get it working. Bought a ring and worked perfectly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install, great picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the app for other camera so I just had to open the app and add device. The instructions came up and the install was easy. I did not know that there was a part to install with my chime but that was easy, too. There is no room for bulky wires between the plate and the doorbell so be sure to install as suggested. The picture is clear and nice that I can dial down the sensitivity for the cats that stroll by.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great design and amazing performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got this Arlo Video Doorbell and I love this product. It has a sleek design. It covers a good area infont of our door and we can easily monitor who is standing outside. It also notifies us when there is a movement . My kids love this and they are planning to spot Santa using this doorbell :)

    I would recommend this to a friend