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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3092 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 3,092 reviews
  • Rated 5 out of 5 stars

    Feel Safe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great Love it! Like that, I can talk to the person at the front door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice additon to Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell has a very nice camera and I like the telephone feature when someone rings it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surveillance

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like even better than ring. Its also easuer on the pocket book.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good doorbell, limited if you don't pay.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good doorbell, video quality is good, however you have to pay a month to use this thing, I mean you can use it but can't see recordings just real time stuff, the arlo 2 cameras record for 7 days without paying wish this was like that too.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello LuisG,

      Thanks for your feedback. We want to mention that subscribing to Arlo Smart plan does not only allow your cameras to record videos in the cloud but it also lets them utilize the advanced Arlo Smart features detailed here : https://kb.arlo.com/000056583.

      If you need assistance with your Arlo system, feel free to contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx.

      Regards,
      Arlo Team
      ^RM

  • Rated 5 out of 5 stars

    Super great deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best video doorbell ever only a hundred bucks plus it came with a Digi alarm clock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Door Bell

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Installation, Excellent Images, Intuitive control, Sleek design, Economical! Worth It

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and set up. The camera interfaced with my existing arlo system seamlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works and looks great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no complaints. You won't regret this purchase. Took 15 min to install for a handy fella.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good. Excellent camera day or night. Would definitely recommend this doorbell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Video quality is very good, also when someone rings bell it calls your phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible Audio Lag

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have mixed thoughts on this product. The video portion of this product has been outstanding. We have loved being able to see and be notified of people at our door. The audio portion has been horrible. The lag is unacceptable. You can't even have a conversation through the doorbell. We are set up with fiber internet and a newer router. Searching online shows that many others are having this same issue. Lag time for the audio is anywhere from 10-15 seconds and makes having a conversation with anyone impossible.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Whitney,

      Thanks for sharing your review. We are glad to hear you are pleased with the video portion on the Arlo Cameras.

      For further assistance on addressing the audio lag concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Rated 4 out of 5 stars

    Cool item.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with other Arlo products. Great item.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Alto Doorbell Camera

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Alro doorbell/camera itself are great. Great view, great options, looks nice. However, in order to record anything you have to have the subscription, which is fine with me. I signed up for it. But it keeps canceling on it’s own (4 times now) for no know reason and it WILL NOT record anything in that time frame. So the one time I really needed it to have recording something, it did me no good because I wasn’t away the subscription had stopped again. I am selling my Alro stuff and expanding my SimpliSafe system including replacing my arlo doorbell camera with the SimpliSafe one which I have had no issues with.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Simplisafeuser,

      We appreciate your time in sharing your feedback about your experience with subscribing to an Arlo plan and would like to assist you with getting your camera participate to it. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM

  • Rated 5 out of 5 stars

    Great Doorbell

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doorbell does everything I need it to do. Setup was very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great doorbell camera, nice features, easy install, no issues. Very pleased with product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and easy to set up an easy to use and can hear very clearly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome doorbell

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!! Got this for the parents….definitely feel safer for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    May I help you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great price and I think best in the market absolutely love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo is great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this to my Arlo system. Excellent addition to the Arlo family of cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good video doorbell

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and I have it mounted on a side wall with the angle adapter.

    I would recommend this to a friend