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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3091 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers praise the Essential Wi-Fi Smart Video Doorbell's excellent video quality and ease of use, along with its relatively straightforward installation process. Positive feedback also highlights the motion detection and night vision capabilities. However, some users experienced issues with the product's reliability and Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 3,091 reviews
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Video Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and very clear view and sound of the area.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Would not buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was little quirky. Unit had no charge at all so I had to check postings and find it likely it didn't have enough charge? So after an hour I could finish up setup. And the blinking light is red. Not amber. I am very disappointed that when you ring the doorbell, it is impossible to set it up to ring on any Google speaker or display. Onky rings to phone or indoor chime. This is a major major shortcoming for this product that could be a no go for many people. By the time I got to install it I was too late to return. Nest cams ring right to display and show you who is at door automatically. That's worth the higher price. Aspect of camera view is nice, but not worth the absence of ringing to a display or speaker.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video and easy installation. Works great with google also

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Doorbell Camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say the setup of this doorbell was complicated. The doorbell system that I have was not of the standard doorbell system which was my issue. Once I installed a normal doorbell with chime, I was able to finally get the camera doorbell installed. I also had to upgrade my doorbell transformer to generate enough power (16v) for the doorbell. Anyone seeing the red and white light flashing on the camera should wait about 15 minutes. I waited and came back and the saw where the solid white light was visible. From there, I follow the instructions within the app. So far the camera picks up on the motions and doorbell. However, I have noticed that when talking live, the picture is really bad. Lots of gray pixels. Not sure what is going on with that. I am hoping with the next firmware update will correct this. One disappointing item is you will have to upgrade your plan to utilize all of the features with this camera. Over all I am pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Wired doorbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install and setup was straightforward. Just make sure you have a fast internet connection and strong wifi for it to work properly. Overall functioning poorly for me with a 1 mbps upload speed. Also value will be limited without maintaining a subscription service!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Quality video and audio

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using the video doorbell for about a week now. It is working great! We were concerned because we previously owned the audio doorbell and you could barely hear anything through it. Not with the video doorbell. Clear video and the speaker is much louder and clear. We sold our house with our Arlo pro cameras. This will make a great first piece of our new system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    great camera, easy install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. good camera and easy install. would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great all in 1 doorbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Significant improvement over the voice only Arlo doorbell we had prior. My biggest concern was that people could not hear us over the non camera doorbell. This unit is not only loud, the camera quality is great. Having it hardwired, it is nice knowing that I won’t accidentally forget to change the batteries in time.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Too much lag time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video quality, but the lag time is unbelievable. Since this is supposed to be a video door bell, Arlo needs to figure out how to solve the lag issue. The lag time can be up to 10 seconds from what I’ve experienced. Also, this camera connects via 2.4 GHz wifi, so I had to shut down the 5GHz on my mess system to get the camera setup up. Then reconnect the 5GHz wifi. Reason being that my phone wanted to connect to the 5 by the camera was on the 2.4. Wasn’t all that difficult once I figured out the issue, but what a pain in the.... I here that Ring has the same lag time issues. So I guess it’s a matter of brand preference.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Arlo video door bell. I did alot of research between Arlo and Ring. I like that Arlo has a bigger field of vision so you can see your packages on the ground by the door ( my wife gets lots of packages!). It was very easy to install and works great. I have a few Amazon Alexas and they tell me when anyone is at the door. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Video quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great door bell. Get good quality videos and can control the motion

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera itself is amazing but the lag on the doorbell speaker is awful. It makes it hard to chat with the person who os ringing the doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Installation is worth the price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera works great with our other Arlo products. It’s the second one I’ve purchased - I wasn’t able to get the first one (purchased elsewhere) to connect to our network and eventually broke it. This time, I had the Geek Squad install it. The tech they sent had it up and running with no issues. Lesson learned.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear quality videos and great audio. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the doorbell, camera quality is great. Easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    excellent video doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, good camera, works with existing chime

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Easy to set up and works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up easily and has great video coverage. Very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Great Video Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the Arlo camera system and really could not wail for them to come out with a video doorbell. For me it does not disappoint. I really like how easy it works with the Arlo app so I have the cameras and the doorbell all in one easy to use location. Great view of my front porch and will identify the difference between people, packages, vehicles, and animals.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Arlo doorbell camera about a month and a half ago and I’m absolutely pleased with the overall experience of having it. The camera quality is great! The only thing that bothers me is there is a delay when someone rings the doorbell to when the arlo calls my phone but other than that it alerts me on time and is great to have! Thanks Arlo!

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    AWSOME

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the fact that Arlo detects motion before you even get to the door, I tried the ring before but , to activate the motion detection someone has to ring the doorbell which was stupid, but the Arlo is quick to detect , and if you are not home it calls your phone , I feel safe with Arlo , and I don't have to worry about my house or my kids

    I would recommend this to a friend