Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 3091 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers praise the Essential Wi-Fi Smart Video Doorbell's excellent video quality and ease of use, along with its relatively straightforward installation process. Positive feedback also highlights the motion detection and night vision capabilities. However, some users experienced issues with the product's reliability and Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 3,091 reviews
  • Rated 4 out of 5 stars

    Pretty Good Doorbell

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used this doorbell for years now, it has decent camera clarity and actually picks up a decent amount of movement. Some movement is missed however and the video clips cut off quickly. It is definitely a good doorbell for the cost and was not very difficult to install.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Doorbell

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love Have the Arlo cameras so wanted to match with the doorbell

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better, could be worse.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Arlo Video Doorbell camera in 2 months. The first 2 cameras I had I purchased from Home Depot and they had terrible audio quality so I returned them. This one I purchased from Best Buy has by far the best audio quality of the 3 cameras. However it is not perfect. It has it's own flaws. I noticed that all of the cameras I purchased functioned differently even though they were the same products from the same company and they were programmed on the same settings. The flaws with this Best Buy camera is that it's not as sensitive to motion like the other 2 cameras were. So I receive less notice when someone or something is near my home which I don't like. I enjoyed the sensitivity of the other 2 cameras. Also when someone rings the doorbell, the visual takes soooo long to load that the "video" part of the doorbell is basically useless. Which defeats the purpose of having a VIDEO doorbell camera. I didn't have this problem with the 2 previous cameras I returned. Also there is always a delay in the camera that varies in time. Sometimes the delay is 5 seconds, sometimes the delay is almost 10 seconds, but it's never in real time. Another problem I didn't have with the other 2 cameras I returned. So now that I realize all of the Arlo video doorbell cameras I've gone through function slightly differently, I would tell you all that it is important to just get one that functions the best for you and your home. Even if that means trial and error by returning a few times like I had to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic for price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great device at $79! Easy to setup and works with my existing doorbell. You just download the app and it has a really awesome walkthrough for setup and configuration. Also came with slant/wedge thing which was needed for my location. I have other Arlo security cams so this was added to an existing setup and Arlo base. Only gripe is the same for my other cams, the “schedule” function is just broken and does not work. Easy integration with Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to set up on angle and have to pay for a subscription. Works well with my other cameras on my system and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product, Easy Install

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has served its purpose and I installed the product along with several cameras by myself. I am not a real handy person either. I have enjoyed the product for the first week!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get One If You Don't Have One Already

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best home improvements I've made in a long time. It's worth the price and time required to install. If I can install it you can. Count on that.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best video door bell for homekit ecosystem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video quality is best at both night and day time. The smart feature in parallel to homekit support makes it no brainer. It is one of the best video door bell in the market.

    I would recommend this to a friend
  • Pros mentioned:
    Field of view

    Rated 5 out of 5 stars

    Arlo

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Arlo I had tried ring doorbell but couldn’t get it to stay connect to internet. I like how the Arlo tells you if it is a person, vehicle, or animal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works very well with Arlo app.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo Doorbell

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo Doorbell is great so far. Picture quality is clear both day and night. My only complaint is the slight delay in notification on my phone when the doorbell is rung

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Arlo doirbell

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product does what i bought it for. Camera works good and shows who comes to the door. Woks with Alexa

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great video Doorbell

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works very well. I had a ring doorbell for several years. Needed to be upgraded. Decided to go with Arlo as I have Arlo cameras inside and outside of my house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excited to use this

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting for Arlo to come out with a good doorbell cam. Still new, but have used Arlo before and been happy with previous products

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great camera with the Arlo system

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is easy to install and bring online, but the fish eye view is a bummer, if that can be solved then it is a great camera.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy to install- works great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to hook up to my existing doorbell chime. You have a option to hook up with or without smart hub - depends if you want a monthly fee or not.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera for the price, not so easy install

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think about your installation location before proceding. I had to install on vinyl siding which was not flat against the house. This meant getting 3" wood screws to properly secure the unit. Of course, one of the screws would not grab properly due to a metal junction box in the wall inside the house. Ended up using mollys. Wiring up the unit to chime straight forward, but the chime started humming on its own as if it was tring to ring. Two hours on the phone with their tech support resolved the issues..

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Just press the button

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very impressed with the video quality with the doorbell camera. It catches everything that gets close to the front door. Even the neighbors cat can’t escape the view of the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good Camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is easy to install and connect to your Arlo app. The package was complete with instructions (which of course as should). The two downfalls are; when you have multiple users with access to the main account, only the main user can make changes or see the camera for the doorbell. The other downfall is that the video doesn’t record videos, but it will alert and call when the camera has been tripped.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great video doorbell

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did a lot of research on video doorbells and we are so happy we went with arlo! The picture quality is great and they have great customer service! Definitely worth the money.

    I would recommend this to a friend