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Customer reviews

Rating 4.2 out of 5 stars with 206 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are impressed with the excellent camera quality and long battery life of the Essential XL 3-Camera Outdoor Wireless 2K Security Camera. Users also appreciate the ease of use, good night vision, and effective motion detection. However, some customers have noted that the camera system is limited to 2.4Ghz wifi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-206 of 206 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Arlo XL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery from Best Buy, the cameras were easy to set up, the app interface is nice and so far good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ctsue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras were easy to install and work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo - Essential XL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras for home security! I recommend - the app is really user friendly and easy to use for viewing your cameras. The battery like is exceptional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good security cameras easy to install and have a very good view

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    totally worthless cameras. tried getting assistance with the arlo chat assistance. will NEVER, NEVER buy another arlo product and will certainly share my poor experience with others.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      We want to work with you to address the concern you shared. Please send us an e-mail at askarlo@arlo.com with a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 1 out of 5 stars

    Horrible camera two not working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible camera after 3 weeks the sound is statically and there is weird coloration on the camera when you go to view them live.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We'd like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us