Customer Ratings & Reviews
- Model:
- VMC3052-100NAS
- SKU:
- 6553157
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are delighted by the Essential XL 1-Camera Outdoor Wireless 2K Security Camera for its impressive picture quality, long battery life, and user-friendly app. Customers rave about the camera's ability to capture clear and colorful images, with one customer even saying, "The quality is very good, great quality picture/video." The extended battery life is another highlight, with users appreciating the convenience of not having to recharge the camera frequently. The easy-to-use app also receives praise for its intuitive interface and seamless functionality.
This summary was generated by AI based on customer reviews.
Great purchase
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase and I can keep eyes on my entire house.
I would recommend this to a friend- Pros mentioned:Battery life
Great Arlo Camera!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My whole house is protected with Arlo. Love this XL camera because it holds a charge longer than the regular essential camera and works on 2K. I recommend this Arlo camera.
I would recommend this to a friend - Pros mentioned:Ease of use
3 eyes in the sky
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo works great, easy setup. Charge these cameras up, mount your hardware and your ready to watch whats happening.
I would recommend this to a friend - Pros mentioned:Battery life
Billing changes with no warning. 3 times.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give -5 stars I would. ONCE YOU ADD YOU CREDIT CARD THERE IS NO PROVISION TO REMOVE YOUR CARD. Best NOT to invest in this product. They have changed my billing amount and subscription without prior notice! I signed up for BASIC UNLIMITED at $12.99/month. Twice they billed me over that amount! Now they just deleted my plan annd without notice upgraded my plan. When you go to support options: Community support Robotic chat :. I invested in 2 cameras. Which will now be useless when i cancel my subscription. Update: Got a call from BILLING person +1 (409) 934-7094. He was a liar and insulting & abusive. He informed me they upped their price to $19.99/month. He offered me $199.00 one time lifetime payment. I DECLINED. He then told me I had no wisdom. Plus informed me I declined because of my ego and continued to yell at me. Not at all what I expected from Billing. So, I will be looking for different cameras and cancel my service.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Jeannie,
We want to work with you to address the concern you shared. Our team is available to help ensure you have an excellent experience with your Arlo camera. If you’d like help resolving the issue you are experiencing, please send us an email at askarlo@arlo.com, including a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so that our team can follow up with you. We appreciate your understanding.
Best regards,
Arlo Team
- Cons mentioned:Connectivity
Jimz
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been having a hard time hooking it up to my Arlo app !so i will have to contact Arlo customer Service
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi James,
Thank you for your review. If you're unable to set up your Arlo cameras, please read the following article: https://kb.arlo.com/000062870.
If you still need assistance, please navigate to Settings > Support in the Arlo App for available service options. We appreciate your patience and support.
Regards,
Arlo Team
- Pros mentioned:Camera quality
Arlo Essential XL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and easy to use. The camera's have a very clear picture and great sound. Also, it is easy to recover previous video.
I would recommend this to a friend - Pros mentioned:Camera quality
Great Cameras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras have excellent picture and sound quality. I purchased the monthly plan to store videos.
I would recommend this to a friend - Pros mentioned:Camera quality
Nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and would recommend it to you. The nice little cam its amazing and I'll be able to bring it,....................,...................
I would recommend this to a friend - Pros mentioned:Ease of use
Great Cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have really enjoyed the Arlo Cameras. I would recommend them. Really easy to setup
I would recommend this to a friend - Pros mentioned:Battery life
Security
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far performance is as expected with great battery life and looks great one installed. No issues so far.
I would recommend this to a friend - Pros mentioned:Night vision
Indoor and outdoor security cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work real good and i like the fact they are rechargeable and have colored night vision
I would recommend this to a friend - Pros mentioned:Camera quality
Don’t waste your money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality of this camera is great. But don’t waste your money cause it lags a lot. Plus the battery says it can run on one charge for a year; didn’t believe that. But expected it to last at least a month or two but it barely lasted 2 weeks. Wish I could return it but companies don’t give you. Big window on returns anymore. Also you can set certain zones that the camera is supposed to view but it still sends me notifications on stuff outside of the set zones.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thank you for your review. The delay you are experiencing is normal behavior. A slight delay is expected as the camera must communicate with the Arlo cloud when live streaming. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
Best regards,
Arlo Team
- Pros mentioned:Battery life
Cameras work amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alwayinf catching everything on the cameras when people pass by or anys cars as well
I would recommend this to a friend Arlo Camera’s
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera’s are great quality, ensures for good safety!
I would recommend this to a friendUnderwhelming
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an okay camera. Nothing spectacular. Annoying notifications that somehow can't be filtered
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for your review. If you are getting notifications for all motion, we suggest either reducing motion sensitivity or creating activity zones. Please read this article:https://kb.arlo.com/1001908. For further help, navigate to Settings > Support in the Arlo App for service options.
We appreciate your support.
Best regards,
Arlo Team
- Pros mentioned:Battery life
Disappointed & frustrated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having purchased and used the essential outdoor cam for a week I was pleased &purchased a second one. Unfortunately I returned the second as I never was able to get it setup & working. Now, 3 wks in on the original camera, I am frustrated & disappointed. Despite numerous trouble shooting efforts the camera no longer send feeds & alerts. I will not subscribe after the trial subscription ends.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Judy,
Thanks for your review. If you're not receiving your notifications properly, refer to the links provided to learn how to troubleshoot:
- Android: https://kb.arlo.com/000062912
- iOS: https://kb.arlo.com/000062910/
For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
Thank you for your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Ease of use
Great camera for a great price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and dependable analytics. I know when anyone pulls in the driveway or walks in my yars.
I would recommend this to a friend Security
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with thus set up. Easy installation, web service is great
I would recommend this to a friend- Pros mentioned:Camera quality
Very fast notification and high quality video
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality video instantly notified on phone of movement in my house.
I would recommend this to a friend - Pros mentioned:Battery life
Returned all of it.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After buying all Ring cameras, returning them, and then buying Arlo cameras, returning them, and landing eventually on the Google Nest ecosystem, I can honestly say that Arlo was one of the worst for one reason only: they want WAY too much money for the monthly subscription. For 3 cameras with continuous recording it was going to be around $60/mo and the quality was alright. I ended up going with Nest and i'm much happier with the product.
No, I would not recommend this to a friend