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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 16 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are positive about the Essential XL 3-Camera Outdoor Wireless HD Security Camera. They frequently praise the excellent camera quality, noting the clear picture, especially at night. The ease of setup and installation is also highlighted as a significant advantage. No significant negative feedback was reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-16 of 16 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camara

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo cameras are simply outstanding. Their sleek design and advanced features make them a must-have for any home or business security system. With crystal-clear HD video quality, night vision, and motion detection capabilities, they provide unparalleled peace of mind. The wire-free design allows for easy installation and flexibility in camera placement, while the long-lasting battery ensures continuous monitoring without interruption. The Arlo app offers intuitive control and access to live feeds from anywhere, putting security at your fingertips. Whether you're monitoring your property while away or keeping an eye on loved ones, Arlo cameras deliver reliable performance and exceptional quality, making them a top choice in the world of home security.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Security Camara

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what i was looking for, mounted by the back yard , front door and garage, picture quality is perfect, some delay on the live feed but is acceptable, like that it has a two way microphone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is great especially at night. The light automatically comes on when movement is detected

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to install and view. Very clear. Let's you know whether animal, person or other.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees did a wonderful job directing me towards the best cameras to accommodate my needs. Super easy to install and easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camera and awesome quality Free to use but doesnt save videos. $10 a month to save videos into library. I have mine outside and it lasts. Battery life pretty good too. You can set it to emergency and it will alert u through app and you can sound the alarm. Its very loud high pitch sound. Authories will be alerted as well nd footage saved. Hd camera very good quality

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cameras, very good quality. It's a good product for home

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love them, they work amazing. So clear quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera - have used over a month now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was very easy. Power on camera, download app, connect to WIFI, name the camera, let it install an update, and you instantly see a live feed. Takes several hours to charge, but lasts over 2 weeks. Can't save and review video without paying, but we don't need that right now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super easy setup and install!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to install and setup, highly recommended item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for in door and out door use. I will be picking more when they go on sale

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have subscription service. Not clear on the package.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy arlo. They jack subscription prices

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy arlo if you like sub par performance and yearly fees being raised. Don’t waste your money like I did.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    extra costs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot use the recording aspect without paying a subscription

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. We will share your feedback to the development team. We also want to let you know some features are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      We appreciate your support and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wont connect to wifi customer support sucks says its my wifi

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi John,

      Thank you for your review.

      If you're unable to add your camera read this articles:https://kb.arlo.com/000062406. Otherwise, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and support.

      Regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    10/10 recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up, good quality, and the battery lasts long.

    I would recommend this to a friend
  • Customer reviews from Arlo Technologies, Inc.

    User rating, 4.8 out of 5 stars with 26 reviews on Arlo Technologies, Inc..

    See all Arlo Technologies, Inc. reviews
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