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Customer Ratings & Reviews

Model:
SS1502-1BYNAS
SKU:
6578121
$349.99

Customer reviews

Rating 3.9 out of 5 stars with 21 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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There aren't enough negative mentions yet.
67%would recommend to a friend

Customers are saying

Customers enjoy the Home Security System Bundle, particularly noting the ease of setup. They also appreciate the sensor performance, finding them easy to install on doors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-21 of 21 reviews
  • Rated 1 out of 5 stars

    Do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this system about 3 weeks ago and it still is not working properly. We have spent over 6 hours on calls with Arlo support and still no resolution. The worst support ever. Not a user friendly system and support is non existent

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Karen,

      We want to work with you to address the concern you shared. Our team is available to help ensure you have an excellent experience with your Arlo camera. If you’d like help resolving the issue you are experiencing, please send us an email at askarlo@arlo.com, including a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so that our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team