Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3385 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the Indoor/Outdoor 5" Adjustable Mount for its ease of use and secure mounting capabilities for Arlo cameras, enhancing both security and viewing angles. Users also appreciate the adjustability and compatibility with various Arlo models. However, some customers feel the product is overpriced, and others desire improvements in battery life and color options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 3,385 reviews
  • Rated 2 out of 5 stars

    Like it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that secure for outdoors as anyone can unscrew mount.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Does what its supposed to

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and allows the camera to swivel and lock into place.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a 6 pack of Arlo cameras. Had so much trouble with them. Even had a professional put them in and they were just awful! We had to change them and now have Ring and they work great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced cheap materials

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took down one camera to charge overnight and the mounting screw rusted by morning. Not made for outdoors.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The neck gives way and won't hold the tiny camera or the light weight of the light. It just flops and points to the ground. Doesn't work. Don't waste your money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Worked but had to perform some customization

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wheel that tightens blocks the usb port. I had to trim it to allow access. The one delivered was the old series as the new one had a smaller tightening wheel.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fits ultra Arlo camera. However, the ones that com

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits ultra Arlo camera. However, the ones that come included screw in a bit better. These will still do the job.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong Mount

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return product due to not working with Arlo pro 3. Should list current mounts and label them better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke in one day doesn’t hold at all camera doesn’t function well

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Lauren,

      Thanks for sharing your review on another one of our products. We are sorry to hear you had trouble with the Arlo mount. For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 1 out of 5 stars

    Do not need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy Arlo cameras come with a base, unless you want something larger to accommodate fitting.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Beto2020,

      We value your feedback and appreciate you sharing this with us. We'll forward your feedback with our internal teams. We thank you taking a moment to leave us a comment.

      If you need assistance, feel free to contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Rated 1 out of 5 stars

    Very Bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one the worst purchases i ever made in best buy. Returned it to the store.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works but no locking mechanism

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok as a mount but it would be helpful if there was a locking mechanism to secure the camera on it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great outdoor mount for The Arlo. It’s easy to install. I feel like it should be a bit cheaper though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned with Arlo cameras

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy this because Arlo cameras does not give enough mounting brackets

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Rusty bracket

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The arlo camera bracket is nice but for outdoor use the camera mounting screw get rusty

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Arlo products . Do Not Buy Arlo!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glitchy, Not fully functional, No support from Tech team at Arlo !!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had for less than a year and it has already broken

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Only down side if installed low anyone can remove the camera

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pointless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone can steal the camera because you can loosing it by turning it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount is so annoying to install. It doesn’t hold its position well. I kind a wish it was a little more secure when screwing the camera into it.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi ThorMolecules,

      We appreciate you for sharing your feedback about this product and would like to help check your setup to ensure that your mount is properly positioned. Please contact Arlo Support Team so we can help : https://www.arlo.com/en-us/support/contact.aspx.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM arlo_us

Sponsored