Customer Ratings & Reviews
- Model:
- VMA1000B-10000S
- SKU:
- 5497600
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the Indoor/Outdoor 5" Adjustable Mount for its ease of use and secure mounting capabilities for Arlo cameras, enhancing both security and viewing angles. Users also appreciate the adjustability and compatibility with various Arlo models. However, some customers feel the product is overpriced, and others desire improvements in battery life and color options.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Price
Works well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Could be a little cheaper but it does the job. Haven’t had any problems with the mount.
I would recommend this to a friend Not a good product, customer service is awful!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a Arlo system and used this outdoor mount. At this time, the arlo mount has stripped and the mount is stuck on the arlo camera. It will not let me open the battery compartment because the mount is in the way and can not be removed. I called customer support numerous times. Started a case file number, no resolution or response. BEWARE, CUSTOMER SUPPORT IS IN JAMAICA AND IT IS HARD TO UNDERSTAND THE PEOPLE. I DO NOT RECOMMEND THE ARLO PRODUCTS DUE TO NO CUSTOMER SERVICE SUPPORT. There is no way to contact customer relations in the United States, so problems can NOT BE RESOLVED. Best Buy could not help me because the product was purchased over a year ago. IT IS A DEFECT IN THE PRODUCT!!!
No, I would not recommend this to a friendPoor quality! Total waste of money!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought my second one. It is nearly impossible to remove from the camera. The metal is not threaded well, so, it seizes up. The little plastic knob is too tiny and soft to get a good grip on, and if you use a wrench, it squishes and is destroyed.
No, I would not recommend this to a friendDoes not work with Pro 4 Cameras
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product does not fit the Arlo pro 4 cameras as stated. The screw base is to small for the Arlo 4 camera.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Stanley,
Thanks for sharing your review. We like to learn more about the compatability concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Does the Job
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product works OK but the mounting screws are cheap and soft. Make sure you pre drill before using.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello BigJerry,
Thank you for your feedback. Your feedback will be shared with the appropriate team.
Regards,
Arlo Team
