Customer Ratings & Reviews
- Model:
- VMA5600-20000S
- |
- SKU:
- 11936348
Customer reviews
Rating 4.5 out of 5 stars with 765 reviews
(765 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Compact solar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality plenty of power to keep camera charged.
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - White
I would recommend this to a friendRated 5 out of 5 stars
Lights
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work excellent with the arlo lights I love the flood lights
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - White
I would recommend this to a friendRated 2 out of 5 stars
Solar panels not charging.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been having troubles with the solar panels I bought. Four of them are no longer charging the cameras to which they are attached. I contacted Arlo, and they didn't seem to have a solution.
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi JimB,
We like to work with you to address the concern you shared. Please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so that our team can follow up with you. We appreciate your understanding.
Best regards,
Arlo Team
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was excited to find in store. Highly recommended..
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Driveway camera not Charging
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not providing a constant Charge to the camera on my garage. This is the whole purpose of me purchasing this solar panel. Please someone send the geek squad or someone contact me . ASAP! It was working, but it just stop!
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi, Thank you for sharing your review. The Arlo Solar Panel is meant to keep your camera charged, not to charge it from low to full battery. To help troubleshoot any solar panel issues, read this article: https://kb.arlo.com/000045870. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding. Best regards, Arlo Team
Rated 5 out of 5 stars
Arlo Solar Panel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it says it will do. Super easy to install.
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - Black
I would recommend this to a friendRated 5 out of 5 stars
Solar powered
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a god send, solar pane ljust made my life easier cause my flood light is mounted very high i dont have to break out the ladder every tine battery are low
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - White
I would recommend this to a friendRated 5 out of 5 stars
Good stuff to have !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product ! We will get more referrals to others .
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - Black
I would recommend this to a friendRated 2 out of 5 stars
LOVED until
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVED it until they stopped charging. Not sure what arlo is doing with their cameras and solar panels but they are spotty to say the least, but when they do work they are great.
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Klutch,
Thank you for taking the time to share your review. Your feedback helps us to get improve our services. We'll share your feedback with the relevant team. We appreciate your understanding. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 1 out of 5 stars
Good in theory, poor longevity...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware, this will last approximately 1 year then start to fail. The solar panel worked flawlessly for 12 months then started to cause the Arlo camera to disconnect... The solar panel ultimately causses the Arlo camera to factory reset and stops responding to the app. I tested the panel on 3 of my other cameras and had the same error occur. The Arlo forums are riddled with posts related to cameras hard resetting when hooked up to the solar panel, yet Arlo will not post a fix. So, you are buying a $60.00 solar panel that will fail within 12-18 months of purchase.
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Wood,
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thats realky works no need to go up and down just to charge that batterry! Its always on 100% batterry level. I would recommend this charger
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - White
I would recommend this to a friendRated 1 out of 5 stars
wrong solar charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bout this panel not knowing it was for a line of camera I do not have. I have the essential camera so I needed an adapter USB C to micro I believe to get it plugged in. It will not charge the camera. Arlo could do a better job in developing one solar panel to cover all cameras.
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. We like to learn more about the Essential Camera you own in order to provide model for compatible solar panel. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 1 out of 5 stars
Buyer beware - Arlo Mounted Solar Panel Charger
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this solar panel on Oct. 22, 2022. Warranty was for one (1) year. No longer charges my Floodlight. I tried to communicate with a Customer service agent and their robot said that my warranty expired and to go to their FAQ page for support. I would look elsewhere for a security system.
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 2 out of 5 stars
Not worth the high price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced in my view. I wish there were alternative ways to hang this as well. I was not to crazy about having to drill holes in the side of my home to support this device.
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Nick,
We value your feedback and appreciate you sharing this to us. We'll forward your feedback with our internal teams. We thank you taking a moment to leave us a comment.
If you need assistance, contact support here : https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM
Rated 2 out of 5 stars
Not compatible to the Arlo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not keep my Arlo charged. I needed to uninstall and charge the Arlo and replace.
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Arlo Solar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo solar works very will with Arlo pro 4. Keeps the battery charged during the day to have energy at night. Battery always at 100%
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - White
I would recommend this to a friendRated 2 out of 5 stars
Need lots of sun
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These need a lot of prolonged direct sunlight to work properly. If placed in ambient light or even in areas with short term direct sunlight they won’t do a thing
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello KenW,
We appreciate your time in sharing your feedback about your experience with using Arlo Solar Panel. We would like to let you know that the amount of solar energy that it gets depends on how it is positioned and how much sun exposure it is able to get. For tips on how you can position the unit, please check this article : https://kb.arlo.com/1310968/.
If you need further assistance, feel free to contact support here : https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM
Rated 1 out of 5 stars
Waste of money.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I installed the Arlo solar panel on one of my four cameras, and it does not do anything. It is in a location that gets direct sun for about 7 hours a day, but I am still changing out the battery as often as I was before I installed the solar panel. This camera is not activating anymore than the three that do not have a solar panel, but the battery is not lasting any longer than the three without it. The settings on all my cameras are identical, so it would make sense that the one with the solar panel should be getting better battery life than the other three and longer life than it was getting before the solar panel was installed. Waste of 50 bucks.
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Johnny Rotten,
Thank you for your review. For help troubleshooting Arlo Solar Panel issues, please read the following article: https://kb.arlo.com/000045870. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best Regards,
Arlo Team
Rated 1 out of 5 stars
Garbage
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. Poor connection to cameras, does not stay on! Allows moisture in to corrode! Absolutely the worse.
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Eric
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 1 out of 5 stars
A must and not in a good way
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Given the battery life is 3-5 days with only the big 3 (vehicle, person, animal) enabled, there is a systemic product liability, especially for older folks or those who cannot climb a ladder every 3-5 days to replace a dead battery. If you get Arlos, you must include this in the price, as changing batteries more than once a week is absurd. Arlo has had many years to improve but failed to do so. This is a "bandaid" on a poor product.
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Roy,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options.
We appreciate your patience and understanding.
Best regards,
Arlo Team




