Customer Ratings & Reviews
- Model:
- VMA5600-20000S
- SKU:
- 11936348
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
SCAM!!! DOESNT WORK. HORRIBLE PRODUCTS AND SERVICE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SCAM!!! Defective, doesn't work, poor quality, glitches and bugs. Did not even last 1 year. When I contact support they say no refunds and only 30 day guarantee. Horrible customer service and products. Don't get scammed by this company!!!!
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We'd like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Do Not Buy!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Arlo Pro 3 Floodlight camera and noticed how quickly the battery drains so I decided to purchase this panel to help with the battery drainage. I am highly disappointed in this device, overall the battery lasts no more than 3.5 days with the panel, which is 1.5 more without it, mind you we adjusted the settings much lower too to get more battery life. I’m sure if it was sunny day and night, the battery would last much longer however that’s not the case. Very disappointed, will be returning.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .HI BrendaO, Thank you for the feedback. This issue sounds like you might be having too much traffic or movement causing the Pro 3 Floodlight to drain much faster than expected. Average use assumes that you are using Optimized or Best Battery Life video settings and that your cameras record for approximately five minutes per day. Increasing the length or quantity of video recordings in your camera's modes and rules decreases your battery life. You can find more info here: https://kb.arlo.com/1202753 Regards, Arlo Team
?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still waiting for the solar panels to kick in. Still replacing the battery.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Alvina,
Thank you for your review. For help troubleshooting Arlo Solar Panel issues, please read the following article: https://kb.arlo.com/000045870. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best Regards,
Arlo Team
dont buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does not work it says its charging but the battery percentage goes down while its charging
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi solarpanel,
Thanks for sharing your review. For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Solar Bricking Device
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Arlo brand solar panel repeatedly knocked its camera offline. This was consistently repeatable with Pro 4 and Ultra 2 cameras. This charger is junk - don't pay extra for the Arlo name.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Jason,
Thank you for your review. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/1133448. If you still need further help, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team