Customer Ratings & Reviews
- Model:
- VMA5600-20000S
- |
- SKU:
- 12549597
Customer reviews
Rating 4.5 out of 5 stars with 772 reviews
(772 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Arlo Solar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo solar works very will with Arlo pro 4. Keeps the battery charged during the day to have energy at night. Battery always at 100%
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - White
I would recommend this to a friendRated 1 out of 5 stars
Buyer beware - Arlo Mounted Solar Panel Charger
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this solar panel on Oct. 22, 2022. Warranty was for one (1) year. No longer charges my Floodlight. I tried to communicate with a Customer service agent and their robot said that my warranty expired and to go to their FAQ page for support. I would look elsewhere for a security system.
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 1 out of 5 stars
wrong solar charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bout this panel not knowing it was for a line of camera I do not have. I have the essential camera so I needed an adapter USB C to micro I believe to get it plugged in. It will not charge the camera. Arlo could do a better job in developing one solar panel to cover all cameras.
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. We like to learn more about the Essential Camera you own in order to provide model for compatible solar panel. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 1 out of 5 stars
Trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not even worth the purchase. The solar charger is useless
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thank you for your review. For help troubleshooting Arlo Solar Panel issues, please read the following article: https://kb.arlo.com/000045870. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best Regards,
Arlo Team
Rated 1 out of 5 stars
Waste of money.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I installed the Arlo solar panel on one of my four cameras, and it does not do anything. It is in a location that gets direct sun for about 7 hours a day, but I am still changing out the battery as often as I was before I installed the solar panel. This camera is not activating anymore than the three that do not have a solar panel, but the battery is not lasting any longer than the three without it. The settings on all my cameras are identical, so it would make sense that the one with the solar panel should be getting better battery life than the other three and longer life than it was getting before the solar panel was installed. Waste of 50 bucks.
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Johnny Rotten,
Thank you for your review. For help troubleshooting Arlo Solar Panel issues, please read the following article: https://kb.arlo.com/000045870. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best Regards,
Arlo Team
Rated 4 out of 5 stars
A great solar panel that saves you time from havin
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good solar panel that saves you time from having to change battery for charging.
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - Black
I would recommend this to a friendRated 1 out of 5 stars
Gray Days Battery DIES
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cord is far too short. If you buy this make sure you use it ONLY on the sunny side of the house. BTW a couple of gray days and the battery dies meaning going through the whole setup process again. Noproblem is ûnit is person height. Pain in the neck if it's on an eve or up high
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thank you for your review. Most Arlo cameras come with a standard 8 ft, indoor charging cable. If a longer cable is required, we do have the option for you to purchase the outdoor 25 ft. charging cable, which is compatible with most Arlo cameras.
To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 5 out of 5 stars
Pamlico
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have outside cameras that need a solar panel— very easy to set up, highly recommend Arlo
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - White
I would recommend this to a friendRated 3 out of 5 stars
Cold Temp & Short Days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In Cold Climates less than 15 F (MN/ND for me) & short winter days. The solar does not keep up! I was hoping it would. Will try in summer!
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - Black
I would recommend this to a friendBrand response from Arlo Team
Posted .Hello sharpe68,
Thank you for taking the time to share your Arlo Solar Panel Charger experience. Your feedback will be shared with the appropriate teams.
Regards,
Arlo Team
Rated 1 out of 5 stars
Garbage
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. Poor connection to cameras, does not stay on! Allows moisture in to corrode! Absolutely the worse.
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Eric
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 2 out of 5 stars
Needs Constant Sunlight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item because of the activity, the battery would need to be charged every few days. I had a contractor install it and unfortunately it’s so high up that I probably can’t reach it, if it needs maintenance. I’m Not happy with this product because if it’s a cloudy day the battery doesn’t last long since there is a lot of car activity all day long. By 11:00 pm I get a notification that the battery it low with 15%.
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello PrimoDonald,
Thanks for your feedback. The energy that the Arlo Solar Panel can give to the camera is reliant to the amount of sun exposure the camera gets. For tips on how you can optimally position your Solar Panel, please check this link : https://kb.arlo.com/1310968/
For assistance, feel free to contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM
Rated 1 out of 5 stars
A must and not in a good way
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Given the battery life is 3-5 days with only the big 3 (vehicle, person, animal) enabled, there is a systemic product liability, especially for older folks or those who cannot climb a ladder every 3-5 days to replace a dead battery. If you get Arlos, you must include this in the price, as changing batteries more than once a week is absurd. Arlo has had many years to improve but failed to do so. This is a "bandaid" on a poor product.
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Roy,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 1 out of 5 stars
not compatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought a arlo essentials camera because they don't carry pro 3 any more its not compatible with the 3 solar panel . Arlo doesn't make its items compatible they want you to buy everything new, So looking into eufy cameras they do not charge a monthly fee like Arlo and almost everything is compatible.
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello,
Thank you for taking the time to write your experience. To help determine which Arlo Solar Panel is compatible with your camera, please visit: https://kb.arlo.com/1319889. Your feedback helps us to get improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.
Best regards,
Arlo Team
Rated 3 out of 5 stars
Solar panel
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up not keeping this item because I did not like the location on my house for it to get the best amount of sun
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - Black
I would recommend this to a friendBrand response from Arlo Team
Posted .Bubbs,
Thank you for your honest review!
Rated 5 out of 5 stars
Yup
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed to keep my cameras juiced up and running.
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - Black
I would recommend this to a friendRated 5 out of 5 stars
Solar charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup… as advertised does not charge camera below 32F
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - White
I would recommend this to a friendRated 3 out of 5 stars
Solar battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too impressed with this item works only when it wants to
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Jose,
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 1 out of 5 stars
Arlo Floodlight Camera Battery Charging Issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Arlo solar charger in the hope of charging the battery continuously without having to remove and recharge the battery indoors because the Arlo Floodlight camera's battery was losing the power too fast. And then, I returned it in a few days because there was no sign of charging at all. Not being a big fan of solar whatever, I decided that it was a crazy way to charge the Arlo battery. Then, I came up with a way to charge the battery with an Outdoor Magnetic Cable that connects to an AC power outlet. Now, the battery is almost fully charged (90~99%) all the time. One downside is that the camera and light functions become disabled while the battery is being charged. Arlo website says I must use Outdoor cable. I surely did, but it did not resolve the issue. Although somewhat unhappy, this is not a big problem because the charging time is short. If you can afford a short downtime of your camera during the day or night, the Outdoor Magnetic Charging cable system is the best way to go.
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Handyman2021,
Thank you for taking the time to share your Arlo Solar Panel Charger experience. Your feedback will be shared with the appropriate teams.
Regards,
Arlo Team
Rated 2 out of 5 stars
Check model of Arlo camera before purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This solar panel does not work with the older Arlo cameras
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Arlo iterates in reverse
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The short length of the cable and the proprietary connector means that unless you're willing to move your camera to a potentially less than ideal place simply to be able to connect the solar panel this will be wholly unusable. In the past the solar panels and cameras were standard micro-USB, alas that hasn't been the case for some time apparently.
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Zoidberg,
We value your feedback and appreciate you sharing this to us. We'll forward your feedback with our internal teams. We thank you taking a moment to leave us a comment.
If you need assistance with your system, feel free to reach out Arlo Support Team here : https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM




