Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 8222 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the camera's quality, ease of use, and long battery life, frequently praising its simple setup and effective night vision. However, some customers expressed concerns about the motion detection's reliability and the system's cost. A few also mentioned minor issues with response time and the mounting options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 8,221 reviews
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    EASY SET UP AND GREAT PRODUCT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS GREAT AS A REMOTE SECURITY DEVICE. SET UP SOFTWARE APP ON MY SMART PHONE. EXCELLENT!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great devices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two kits for Christmas Gifts for my Sons Family and Daughters Family. The system was easy to install and they have shown me videos of the cameras and have to say very pleased. Mounting was easy, setup to iPhones was easy and operates great, I am getting a set for my home and replace the units that I currently have - "has to do with birds" my current system is ok but Ario is Great!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    More options than the arlo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone that has set up 3 sets of 4-5 Arlo cams, I can tell you that there are many differences. The first being the rechargeable battery pack, but you also get higher graphics and audio. I use the pro at my office so I have audio off to prolong battery life. Lastly, there is an alarm on the base. If you set the cams on alarm mode and it notices audio or video activities, you can have the alarm sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Camera for a beginner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are great for the most part. The only problem I have is one of my cameras won’t stay connected.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Happy!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy with the simplicity and ease of set up of Arlo systems. The camera quality is superb as well. My only complaint is the constant low battery warnings, because these must be charged every few weeks! Charging is easy, you just have to remember to charge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got ya! Love my new security camera. Easy to install, works great on wifi and captures the moment someone enters the span of view I've set for the camera. Simply love it. I no longer have to go to the door to check who is there and can speak to visitors without opening the door. Camera is so sensitive, it even picks up bees and birds hovering nearby. I'll definitely be buying another for my garage area.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Security!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Security cameras are easy to install. They work well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Awesome product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. No hassle. Nice camera pic. I highly recommend Arlo. App is awesome, too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Awesome views...excellent app!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Arlo! Super easy to install (extremely better than the other brand). Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Super easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera Super easy to use No complications

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Great cameras, good picture and mic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras, good picture and mic Great cameras, good picture and mic

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Video quality

    Rated 5 out of 5 stars

    Excellent video quality!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Cameras. They are very easy to install and the video quality is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great solution for monitoring the house

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras work well both inside and outside, the cameras with rechargeable batteries are a great improvement to replacing batteries on the old style camera.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product for the house and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera, easy to setup and easy to use, cameras are nice and easy to position

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Video quality

    Rated 5 out of 5 stars

    Great wireless camera

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to setup and configure and nice picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Simple and easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up, and extremely easy to use and monitor. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Has a really good picture and very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Awesome!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo cameras are so easy to install and very easy to use! Great quality!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Setup
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Excellent Camera System

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a neat self contained camera system. Everything you need is included in the box including its own WiFi base system. These camera's sync with the base station (which has a really, and I mean really, load siren) and that is how they communicate. The base system connects to your internet via Ethernet. I am assuming the base station runs on 2.4 band as I have a very large coverage area in and around my house. The batteries for the camera's are fully charged which is good (see cons) and sync and setup is fairly straight forward and I encountered no problems getting the cameras attached. By default the Cloud service is free and will store 1 week of recordings up to 1GB and allow up to 5 camera's I think. If you need longer retention, more recording space or camera's they have a variety of plans to cover you. You can download the records yourself to your computer or phone so the free plan will meet my needs. The motion detector and night vision work and work well. The web service is really good about sending e-mails with a picture right away if motion is detected. You can use the app to fine tune everything. The app will work on IOS or Android. If you don't have one of those any computer/device with Flash can be used to view live recording or admin the cameras. One of the first things I did after set up is create my own profile for arming/motion detection. I find the camera handy to let me know when the kids are home as I get an e-mail right away with a picture. I can communicate via a mic on the camera, but its fairly weak I find. But its good enough inside. The camera's are indoor/outdoor, but I'm a bit too cold where I am to allow them to go outdoors right now. Still its nice to know in the spring I can set it up to catch the bear in my area. So far I've had the camera's on for a week and the battery is still holding strong for my limited use which is good. Overall I am liking this system I think it works great and covers my simple needs. Now onto some of the cons: 1. Only one charger is included. It would be nice if they provided two so I could have both camera's plugged in if possible. 2. There is a slight delay in connecting to the cloud service to connect back to your camera's. Depending on your Internet speed (ie you phone out and about) it may be up to 15 seconds before it will start showing what is happening live on the camera. 3. It is a cloud service. It is free, but things change, so plan according that support for these camera's could stop in the future. I don't mind since these camera's are wireless I'm not investing much in setup in and around my house. Keeping those cons in mind, this is a great simple system to setup and get some live camera's covering your house quickly and easily.

    I would recommend this to a friend