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Customer reviews

Rating 4.4 out of 5 stars with 8222 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the camera's quality, ease of use, and long battery life, frequently praising its simple setup and effective night vision. However, some customers expressed concerns about the motion detection's reliability and the system's cost. A few also mentioned minor issues with response time and the mounting options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 299 Showing 5,961-5,980 of 8,221 reviews
  • Rated 5 out of 5 stars

    Great but can’t handle the cold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the system just wish I would’ve known known it could not handle the cold. It stops working at about 10 below granite this is not usual temperature for most people .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem is one camera not working now will contact the geek squad who installed them to check on warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable with great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for my daughters nanny cam. This system is great because it provides free cloud storage and added security benefits. Great for general home surveillance system.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Problems!!!!! Getting to sink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really not please at all with this product, l call in for support and can’t understand language of the customer support team

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Works great in warm weather

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had camera system the first day of release. Everything was easy to setup! Had cameras inside for a couple days to get used to the arlo program and setting them up. Once I put them outside the temperature dropped to 45 degrees and they all stopped working. Arlo recommended replacing the batteries and I recommended returning the system. Works ok but next time I'm buying the powered ones with wireless video.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the items. Looking to purchase more soon. I have had a few problems with the life span of the batteries but other than that. They are OK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought this system for our house. The picture & sound is crystal clear, and not having to spend money on a monthly service to access my recordings is a bonus! Great brand!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cameras are not gonna be the same as you are not yet your friend who has a good idea to have the app on your iPhone or iPad or

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this security camera is fantastic it was price matched and would recommend it to everyone i know there are no complaints with it it holds the battery charge very well also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this camera is good and really worth buying. a bit expensive but does the job and no wirings needed. only drawback is that i needed to recharge the battery every so often.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It really does have a good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has enough cameras in this package to do the job of watching the house. And to be able to see it and watch over your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security camera

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo security camera system blew me away by the quality of this products day or night has excellent resolution I would recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have a system watching over your house while you are away. It can be as sensitive as you want, mine will go off on larger sized bees in the picture.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Clear camera-uses LOTS of bandwidth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are clear, but having them run pushes my internet cap past the limit. Would recommend if you have unlimited internet..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Limited motion detection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned after a week after discovering the limitation of the motion sensor... if you view the setup video which instructs you to put the camera where the motion detection can see when someone crosses the detection zone, if you walk straight towards the camera it does not trigger the motion detection... because it's battery power it does not record 24/7 which is what I need. Got a Nest Outdoor Camera works great.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good but now sucks

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i first got this it was awesome! It sends you notifications whenever their is motion and sound. Recently had to download a new app for it and thats when it got weird. I had armed my camera and someone broke into my truck and i had no video or indication. Very disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 3 out of 5 stars

    Easy to install

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but easy to install. Needs better battery life. Lasts about 20 days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera package I did my research this product is quality and works from a far distance. Would def recommend to anyone looking for a good camera system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great cams

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    720p is fine, I don't live in a bad spot. The wireless feature is amazing, but no monthly fee? YES. Sign me up. Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Good system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the wireless system at Best Buy and it came with four cameras, four magnetic mounts, and one fixed mount. I did buy the battery charger and wish it came with the system instead of separately. I also bought a second fixed mount but the magnets are very strong and work well. I am not a tech savy person and usually have problems setting something like this up. The system was very easy to set up. The base station was set next to my modem and plugged in without any problems. Mounting the cameras was easy and required only a drill and screwdriver, aside from the ladder needed to get some of the cameras up as high as I wanted them. When you install the cameras you can position them by looking at the screen of your cellphone to see the view the camera has. I tweaked them cameras as needed to get the view I wanted.Once the cameras were set up and an activated they worked just fine and have continued to work well for over two weeks now. You can control them from your cellphone. I turn hem on and off as I choose. Since they are motion activated there are times when I am at home and don't want my dogs setting them off all day so I turn that camera off. The system is easy to use so turning cameras on and off is simple. When a camera detects motion it sends an alert to your cellphone and one to your email. It records a 10 second clip and shuts off. If the motion continues it will record multiple 10 second clips. So if I am out front of my house and working on my car I turn the camera off so I don't continue to get alerts. Simple enough.Now lets talk about performance. During the day the camera in my back and side yards will pick up my small dogs and send an alert. The camera I have aimed at the front driveway will pickup cars and people. It does not pick up people walking in the street though. I don't care about that and would think if I changed the positioning of the camera it would pick them up. The color is good as is the images. At night the the cameras will pick up cars and people but the images are not as good since the lighting is much less. I suppose I could add more lighting but the cameras do their job. Don't expect daytime images at night. It should also be remembered that bad weather, such as fog, rain and snow will limit the outdoor cameras. Just being realistic. Also, the cameras take a few seconds to detect movement so some of the clips start "late", but when you think about that it makes sense. I don't want every tree branch moving in the wind to trigger the cameras and send an alert. For me this seems normal and is fine. For example, if someone walks up my driveway it detects them and starts the video. If the tree branches are moving on a breezy day it does not. Also, remember you can turn the cameras on to "Live" and actually watch the area covered from them in real-time. I did that on Halloween to see when kids were coming up the street and to my door. Lastly you have pretty good sound on these cameras so you can hear your neighbors talking when you have the cameras on. I could hear my neighbors across the street talking to the kids when they opened their doors. Be careful what you say if your neighbors have a system or their own. Overall I am very satisfied and love the system.

    I would recommend this to a friend