Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 8223 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the camera's quality, ease of use, and long battery life, frequently praising its simple setup and effective night vision. However, some customers expressed concerns about the motion detection's reliability and the system's cost. A few also mentioned minor issues with response time and the mounting options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 8,222 reviews
  • Cons mentioned:
    Response time

    Rated 3 out of 5 stars

    Wireless Cameras aren’t always great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret purchasing these cameras. I started out with the original Arlo cameras (2 pack) and the battery life was terrible. When I moved out of my apartment and into a house, I knew I wanted a security system and since I had already started with Arlos I went with the Pros (4). One plus side is these are rechargeable, so I don’t have to keep purchasing batteries. However, the battery doesn’t seem to last very long before it’s time to charge again. It’s pretty annoying having to constantly hop on ladders and pull down cameras to charge them. You’re suppose to be able keep these pluggged in if you choose, but I prefer not to have cords going down my wall. I did want the outdoor cameras to be plugged in to unlock the zone features I was informed about, however, after researching to find out if the the power cord can be outside, it sounded like keeping the cameras plugged in outdoors would damage the cord. My main issue with these cameras, and the reason I wish I would have just gone with the traditional wired security camera set up, is the network issues. The cameras have to connect to the arlo base which has to be connected to your router. My router can only be set up in my bedroom, and I have WiFi extenders (Velop) to extend the range throughout the house (2700 soft). Because the cameras can only be connected to the base, the ones outside the house barely stay connected. The geofencing also doesn’t work from time to time. I find myself having to go into the app turning geofencing on and off to update the system that I’m either home or away. There is also a lag between when you are notified of motion and when the motion actually happens. Overall, these were fine when I was in my one bedroom apartment, but for a house I would recommend going with something else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    Good stuff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and love the fact that it records a couple days of video feed with no extra costs. Only problem i have sometimes is response time from the app.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up and use. Get this for your home or office!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not amazing but it's ok.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My biggest complaint is that I can't get the voice part of it to work. I can hear just fine but can't talk back which it says is a feature. I also wish I had more customization with each cameras and the alerts that I get. some cameras i want alerts every time there is movement others not alerts at all or way less. When I first set it up I had to do a few resets to get it all synced and working. the night vision is pretty good and the battery life is better than I was expecting. Haven't gone through a winter yet so we'll see how that goes. Overall its good, not as amazing as I was hoping, but pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    User friendly system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to install system. It works great, and records videos for a week for free. The downside is that it needs internet to work. If for some reason you loose the internet, the system will not work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my Arlo for a week or so, a 2-camera system. One of the batteries was bad on one of the cameras, but Netgear replaced it promptly and with no hassle. So far, the most exciting thing it does is let me know when the dogs are at the back door and want back in the house, and I hope it stays that way. But it does work, and I'm very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best security system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, have not had any issues and works as described.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ideal security cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well to keep a watchful eye on my mother's home care aide.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    These cameras work great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never had an issues with these camera and they are clear .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Excellent Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product works great we have 3 outdoors and 1 indoors and its been working great so far. Great video quality even night vision is great. Motion sensitivity is adjustable and works well thus far. Glad I made this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Arlo security system. It is a must have for everyone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good purchase!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System was easy to install. Just be sure that you have a fast enough internet connection to run it. Cameras were really easy, since they don't have any wires. Picture quality and phone app are both good. Overall a good system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Easy set up with great quality video

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this system. I was able to set everything myself and it works great. Good value for the money, includes piece of mind, knowing I can see what's happening at my home even when I am not there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly easy to set up couldn’t get anything to go green or connect with internet. Followed all the instructions and reset s and nothing. Tried for over a couple hours. Left it all plugged in overnite and when I checked it In the morning everything was connected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good camera for basic surveillance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for basic surveillance if your not ready to go all in for a security system. Holds continual 7 days worth of video for free. Depending on your internet, there usually a 10-15 second lag on real time.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Video quality

    Rated 5 out of 5 stars

    Arlo pro base w/ 2 720p cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second arlo pro set up .we just love it .720p is Crystal clear and the cameras are easy to set up.and the volume is just as great as the pic. Quality.we have recommended them to several people.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    Almost Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are amazing and the battery life is fantastic. My only complaint would be that the app is a little tricky when setting up recording rules but i am sure with time they will push updates. Great sound and video quality.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Video quality

    Rated 5 out of 5 stars

    Great home system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this camera to keep an eye on the house while away. It is wireless and easy to set up. Video quality and sound are great. The only downside is it's very sensitive. Bees, moths etc will set off the motion detector at times.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Super Happy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rely heavily on reviews so I always try to give back so here goes! I'm really happy with this purchase. My wife and I work different shifts and she would often get anxiety about being home alone with the kids at night. So I researched cameras and knew I wanted completely wireless. I'm SO glad that I went with this version because of the recharable batteries. We installed the cameras January 16th and still have 60% battery as of today, February 24th. Honestly, they're great. The only thing I don't like it when it senses motion it sends a push notification to my phone AND an email and I have a million emails from Arlo and I'm not sure if turning off email notifications is something you can do. That's not a huge deal though. The alarm is fantastic too. I love being able to activate it remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system wire free easy to install. Great image feed back

    I would recommend this to a friend