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Customer reviews

Rating 4.3 out of 5 stars with 5947 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the excellent camera quality and ease of use of the Pro 2 2-Camera Indoor/Outdoor Wireless 1080p Security Camera System, praising its simple setup and effective night vision. However, some users mention challenges with battery life and inconsistencies in motion detection. A few also reported concerns about the app's functionality and the system's overall reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 5,946 reviews
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product only issues I have are the batteries do not last especially when it gets cold outside.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Would count on them “MOODY”

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really needed these cameras for security, peace of mind, protection. Lets see, maybe half of 1 out of the 3 is what it gives us if its having a good day. (And yes I’m talking about the security system). We’ve tried different angles, half time it will pick up image, then if it does, barely lasts, always lags & yes I’ve upgraded my internet until I can no further, even had them do the extenders (professionally). Adjust sensitivity, angle, placement & positions…short of handing it to someone when they walk in our driveway and to the door which at times it does not pick up. And as for battery life, my cell phone lasts longer, we purchased the Arlo solar panels too keep them charged. Don’t waste your money there either. One has completely quit working & the other only charges half the time, so we are constantly interchanging 6 batteries & some are climbing extension ladders every 2wks. Well I personally can’t due to medical issues, so when my kids leave for school or are gone for a period of time, I have no idea what I will do. Well, yes I guess I do…have to buy a new system that I pray isn’t as disappointing as this one. I really didn’t have the money to spend on this one but had to have one, unfortunately. Now I guess will have to pay another crazy amount for another kind BUT IT WILL NOT BE ARLO! Another issue that constantly happens is keeping the cameras linked to the home base. At times we will be good for a month or longer. Then at times 1 or 2 will disconnect & be a hassle reconnecting 3 or more times within a day or week. My recommendation as you can tell is reconsider buying, then if you still have just a maybe in your head, reconsider again. If only I could return & get my money back to put towards another system.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pretty good cameras

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cameras very reliable good picture. Work with all the smart interfaces i have

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 4 out of 5 stars

    Great Easy Wireless Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is easy to setup, use, and manage. A++

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are constantly triggering with poor battery life. Cameras do have a nice picture and the microphone feature seems to work. I would not purchase if not for the Black Friday sales.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Great savings on this.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to save $200 on these. Easy setup and installation. Works with HomeKit and Alexa. Would recommend 10/10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice system

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a nice quick solution to an issue I had. Its still nice and works decent. Recommend in cold places to have a power option to the camera's otherwise sometimes they can die pretty quickly. Overall battery 1-3 months depending on the activity which I find to be really nice!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Defective camera

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up to have to return the system after spending several hours on the phone with the customer support of Arlo. It turned out that one of the cameras was defective and did not charge properly. In addition, it lost contact with the base station very quickly. Even an update the firmware did not solve this problem. I bought another system from a different place and one of the cameras has the similar issues, It looks like that the batteries in these cameras are not good. If you have an unstable wifi, you will not be able to record anything either because the camera will be disconnected from the base station all the time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup, easy for beginners!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially purchased in 2017. Bought the two year protection plan. Glad I did because one of the cameras stopped charging and replaced the whole system a year and a half later. Chose the arlo pro again because it was user friendly, had an internal security siren, and I like not have to pay for a subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy to use, great quality picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a starter security set. I was impressed with the picture and the notifications to our phones is handy.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband connect this camera in 10min it was easy to connect it was great purchase now we need get more camera we love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Camera system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system has held up excellently for the last year and is still going strong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great servilance camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Batteries seem to last for long time even in cold temp. Sensitivity on motion detection is great. Wish that it would reach out a bit further. Cameras do view a ways out on live stream. I have all 4 outside. I wish that they would have come with 4 each of both set of mounts.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Very impressed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this security. It was very easy to setup out the box. So far so good! I got it while on sale so it was a very good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had the Arlo Pro 2’s for about a month and so far they’ve been great. I previously owned the Nest outdoor security cameras at our previous home. Both have their pro’s and con’s but overall the Arlo is a clear winner. The ability to mount virtually anywhere, without hardwiring, makes for an easy out of the box setup with the ability to scale in the future. Battery life seems to be better than expected and the ability to turn off and on remotely greatly extends time between charges!

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Easy to use and setup was a breeze. Quality is a big step up from the first arlo system. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Easy to set up and maintain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy set up. This is the 2nd system I've bought and this version is way simpler then the 1st generation of arlo.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Clear view but battery issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vision is clear but the battery drained so fast. Arlo advertised about 6 months of battery but it is really 3 days and it died after that. Its a trouble when you have it in your roof and you have to climb every 3 days just to recharge it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Easy to setup and works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Arlo. It was super easy to setup. And it works perfectly. The mobile app is amazing. There is nothing negative I can think of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the four systems I've used.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean design. Easy to set up, app is slick, though a few things are not intuitively placed. Awesome magnet on the mount for positioning the cameras, but wide angle makes it more useful in close quarters. Still tweaking the motion sensitivity cause it can pick up things 60 feet away. Like this much better than the Amazon cloud cam (sensitivity varies widely) or the Wyze camera (seems to drop offline a lot), and Ring top end doorbell (camera is late to initiate on activity).

    I would recommend this to a friend