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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5947 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the excellent camera quality and ease of use of the Pro 2 2-Camera Indoor/Outdoor Wireless 1080p Security Camera System, praising its simple setup and effective night vision. However, some users mention challenges with battery life and inconsistencies in motion detection. A few also reported concerns about the app's functionality and the system's overall reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 5,946 reviews
  • Rated 3 out of 5 stars

    This review is for Beat Buy not the product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this camera system because I saw footage of someone else’s system. The quality of their footage was amazing. I purchased this in addition to a Ring doorbell camera because Arlo only offered and audio doorbell. I spent over $700 total for both systems. I decided to do inside cameras only and only needed two, because the Ring camera covers a lot of square footage outside of my home. The Arlo system had not been opened, but the box was unknowingly. I went to return/exchange for the smaller Arlo system and Best Buy rejected me because it was past the 14 day return policy. The product had not been unpackaged and everything was still in its perspective places unopened. Very disappointing and hundreds of dollars wasted. For this reason I will no longer purchase items from Best Buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased cameras for recently purchased home. Got them up and running with solar panels Once installed had to move one camera due to all the activity which ran the battery down and solar could not recharge fast enough. Once repositioned love the system and it’s ability to distinguish between animals and humans. Only issue was the camera I moved had the threads pull out from the back of the camera since it’s a metal sleeve in an a plastic camera housing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great cameras and picture quality very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with Pro 2 for the 1080 and picture quality. Installed very easy and works very well. Great Price also I thought.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Great product for a do it yourself security system

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic security system for a do it yourself approach. Easy to use and decent enough to begin with.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for home safety and surveillance, simple to install, easy to use and visually clear.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video quility. My house is fully and wirelessly monitored and I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Good cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Arlo pro 2 cameras!! Easy install and no wires! I get notifications straight to my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Easy to install and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast install, simple to use for any skill level. Reccomend getting solar for outdoor use on high traffic areas.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 2 out of 5 stars

    Better than nothing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera quality is definitely not 1080, even when the camera is plugged in and next to the base station, router, and modem. There is no option to rotate the image 45 degrees or 90 degrees. The motion detection usually only records 14-26 seconds even when there is constant motion going on in front of the camera. The "speaker" on the camera cannot be heard even within inches of the camera. The motion detection works on approximately 75% of the camera's view so don't expect for it to catch anything in the corners of the camera or anything towards the bottom and top of the camera. This system is very overpriced and I wish I had not purchased it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this and we love it! Works great even catches bugs that fly past it! Serves its purpose for the price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love this setup. Had a few hiccups here and there while viewing events. One thing that is weird is if you are watching an event on the app and your wife gets on the app it will kick you off..... so only one person at a time I guess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality and Easy to Install/Use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great setup that does not require you to drill holes or install long cables. We aren't too comfortable with Wi-Fi based cameras because (I may be a conspiracy theorist, but) I'm sure SOMEONE has full access to these that shouldn't, and we have to trust that they won't take advantage of that. So, I keep the Arlo box unplugged until we leave the house. The system itself is amazing though and it requires no monthly fee! The app is 10/10 as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is awesome and it’s very useful for single family home and to track of activities.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially was hesitant to buy this system because of the price. Then decided to jump in when Best Buy was running it on sale. I'm very glad I bought the Arlo Pro2, it was an easy set up and has in the month I've had it worked very well. I will probably be adding another camera or two in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera foe its value, I bought it when it was on sale for 400$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best outdoor wireless security camera system out there! Battery life is long and usually around 3 -5 months long as long there isn't constant activity setting it off all day long everyday. Works with the Alexa devices so on the Echo show you are able to get the alerts and see them as well if you wanted to. The App is very easy to navigate and simple to understand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on the Arlo 2, price match and all! The 1080p really does make a difference. Remember to do your research. Yes, they are wireless, but they do need a wire to charge the batteries which is understandable, however beyond that they do not offer all of the new features unless they are wired constantly.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Really easy to use and the app works perfectly! Wireless is a winner for me.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great resolution on camera. Battery life is good. High definition and great bluetooth connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good split screen viewing .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent color in images and video cam capture every thing going on outside good security investment.

    I would recommend this to a friend