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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5947 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the excellent camera quality and ease of use of the Pro 2 2-Camera Indoor/Outdoor Wireless 1080p Security Camera System, praising its simple setup and effective night vision. However, some users mention challenges with battery life and inconsistencies in motion detection. A few also reported concerns about the app's functionality and the system's overall reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 5,946 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Arlo Pro and Arlo Pro II’s are Unstable Products

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a set of Arlo Pro cameras in early February ($450 for 3 cameras) that were advertised as cordless, but unless they are hardwired, they do not hold a charge at all! I then returned them and purchased a set of Arlo Pro II’s and 2 solar panels ($800+ for 2 cameras). One of those cameras was also defective and I took it back to Best Buy Who argued with me that they could not take it on a return because I already exchanged them and that they were no longer under warrantee. I had to call the main office of Best Buy in order to get them. Then since I had originally paid for installation they tried to charge me for a second installation. We finally got it worked out nearly 5 months without cameras. I continue to have intermittent outages and the cameras go off-line and I have to climb onto the roof to fix them. I do NOT recommend!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install outside.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had a chance to hook them up today. Working ok, need a little time to make sure they are serving the purpose intended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have good picture day and night. Only thing is having to put them where you can access them to charge the batteries. Other than that the batteries don't need charged but maybe once a week or week and half.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that’s it’s wireless, and it’s easy to set up. One thing I didn’t like was the zoom feature will get blurred when you zoom in.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The jury is out...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and look of this set but the actual install was not intuitive, nor the packages for back-up video. I'm still navigating the site and will certainly figure it out but I did expect this to be a simpler process. I will click yes to "recommend to friend" but only because I am confident that I will love this once I get used to it and get everything established within the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this as a temporary camera system while we are living in our RV while we wait for our home to be finished being built. Now we are thinking of just using it at the new house instead of doing a hard wired system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo pro 2

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Does everything I need it to do. A friend of mine bought a set for his rental property.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo system is pretty cool. Does what it supposed to. It is wireless so you need good signal especially for large areas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with these cameras because I didn’t feel like messing with wires, while they do only last me about 2 months I’m happy with them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have some trouble with moisture when temp changes but the wireless feature is ideal. Butteries last ~4-5 weeks with average use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good cameras, but night vision not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pleased with cameras. Hooked in with SmartThings’s and Alexa very well. Set up triggers to record. Night vision isn’t very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for an easy to setup system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great but if you have a lot of traffic you need to plug them in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality for the Price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras. Great quality for the price. Subscription not needed but highly recommended. Few dollars per month per camera and you get picture notifications without having to open the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent cameras easy to setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo Pro 2 cameras are great. Image quality both day and night is very good. The daytime image quality is very sharp and clear. My nighttime image quality is great as long as you have a good light source near the camera

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool camera system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool camera system. I don't like the fact that I have to pay a subscription fee to unlock all features though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are great. Great picture quality. Easy setup, did it all on my phone. Wish you could have different shape activity zones instead of just a square. The subscription is not worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo security camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo security cameras was easy to setup and you can see what is happening at anytime of day or night

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using indoors and Picture gets a little grainy when zooming in. Moving them outside in a few months so we’ll see how that goes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally secure Feeling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got introduced to this system thru my boyfriend ... great motion detection and prompt alerts ... so as a Mothers Day Gift I purchased for my mom and gave her security an upgrade ... no monthly service charge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a good system

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like it except the camera is not very clear at night. Otherwise, it has done exactly what we wanted it to do!

    I would recommend this to a friend