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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5947 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers consistently note the excellent camera quality and ease of use of the Pro 2 2-Camera Indoor/Outdoor Wireless 1080p Security Camera System, praising its simple setup and effective night vision. However, some users mention challenges with battery life and inconsistencies in motion detection. A few also reported concerns about the app's functionality and the system's overall reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 5,946 reviews
  • Rated 5 out of 5 stars

    Rooms with a View

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo-Pro provides peace of mind at a reasonable expense. We receive alerts and they hold their charge very well. So far I have charged them two time since we purchased them.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease
    Cons mentioned:
    Motion detection
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great camera system with some minor flaws

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera pack is a bit different than others I have, but that's not necessarily a bad thing. Setup is unusual, but simple. Instead of connecting directly to your wireless network, they connect to their own base station, which is in turn hard wired into your router. The cameras must be synced with the device , which is easily done via a push of the button on each, or scanning a QR code within the mobile app. It's a breeze. Installation is also simple, with a clever magnetic mount. Install the small base on the surface of your choice and move the camera to its desired spot. The only drawback is this makes it not quite as flexible in mounting positions as a movable arm, so there's a trade off. Images from the camera are sharp, and the wide angle lens covers a lot of space. The motion detection works well, so long as you don't have a lot of movement in the field of vision. Think blowing tree branches. If you do have a lot of movement, you'll get a high number of alerts and a quickly draining battery. But, if you want to limit the area where motion is sensed, beware. Inexplicably, this can only be changed when the camera is charging - and if you could easily run power to where you wanted to mount it, you probably wouldn't be relying on the batteries. The quirkiest thing about this device is the lag. When images or sounds are detected, it takes about 1.5 seconds to appear on your screen or speaker. Not a deal-breaker, but it makes back and forth conversations with your visitor always sound as if you are far away, when the idea is to make it look as if you are always home. We've had this installed for a short time, but it appears battery life will be as advertised, which is excellent. Of course, if you put the camera outside and out of reach of burglars, this means you'll need a ladder every time you need to recharge the unit. Overall, a very nice system, if you can live with the small limitations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connect with the general Arlo Pro system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to add another camera to my Current Arlo pro and I was even able to connect Arlo pro cameras to the Arlo Pr 2 system. Gives you clean views and even records sound and can zoom in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it is meant for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This arlo system is a good camera for regular household security. It has everything that you look for in security camera, except the white camera is easily recognizable and has a right light on when it records.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is not good if u want long time before having to charge the battery then put the camera in a closet no one will ever go in. Battery dies fast when the motion sensor is activated. Can’t hook up a monitor to the system for continued monitoring must download an app paid $950 for this and I can’t see the ppl walking in front of my house at night. Had my truck broke into since I got these cameras put up and the camera was no more then 6 ft away and still couldn’t make out the dirtbags face. For $950 buy a wired setup with extra cameras facing the same way just closer to what your trying to protect.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and the pictures are clear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My outside cameras give me a since of security . I'm very pleased and the installation was quick the installer from best buy was very helpful and patient and friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok unit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unit expensive for what you get. No really worth the money.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Security Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the easy setup of this system. I have Solar Panels hooked up to the outside units.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have 12 of these!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love these. Battery last quite awhile ( very cold weather wears battery down quicker ). My only down fall with this is there is alittle delay before it send you an alert.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clear cameras and easy set up but.....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the microphone feature was more easily accessible but other that that the cameras are fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good cams.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cameras but base went bad and had to return. Glad I purchased warrantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera’s

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well when I went in looking for cameras I heard the salesman talking with another customer about them. I did my research on them and they had great reviews. I’m very pleased with the camera’s.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice system overall

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not perfect but one of the better systems where I can avoid a monthly subscription.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are real good and have excellent quality during the day but the night time recording is adequate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prefer Arlo Pro 2 over newer models

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the Arlo Pro 2. Especially for not having to pay the monthly cloud fee. 7 days of storage is enough. Too bad they don't offer this with the newer versions of Arlo.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daylight Savings confuses it. Picture is nice until you have to zoom in.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product after setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup took a little while because of strange errors. But then was straightforward and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good no-wire solution

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. I also bought the doorbell which is nice, since battery does not need to be changed for that one. It's nice that you get some free video service with Arlo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    covert and stealthy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to catch your wife and neighbor having an affair. The sleek ergonomic design blends in well with the white overhangs. Thieves and adulterers never stand a chance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to install batteries last a reasonable amount of time.

    I would recommend this to a friend