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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5947 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the excellent camera quality and ease of use of the Pro 2 2-Camera Indoor/Outdoor Wireless 1080p Security Camera System, praising its simple setup and effective night vision. However, some users mention challenges with battery life and inconsistencies in motion detection. A few also reported concerns about the app's functionality and the system's overall reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 5,946 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my family in New Zealand and the home is so safe now!! The product works so perfect with so much precision and clarity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an additional system for my vacation home because of how satisfied I was with the system that I bought for my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    needed extra eyes on the property

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It provided a view of areas that needed some extra attention! Works great - a little delayed on the signal but it is still fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras! Our main concern was if the batteries lasted a long time between charges and were and have been relieved to learn they do!

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 2 out of 5 stars

    To expensive for the features

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works okay, but unless you pay for the monthy support it doesn;t have many options. Trips on every leaf, bug or even passing clouds. Picture quality at night isn;t very good either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    arlo

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not really good to setup outside, the magnetic mount is cute but not necessary. very good camera for indoors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking picture. Love that they are battery powered and can be put anywhere. I use these to check up on the dogs while we are away.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Definitely AVOID and find another option

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would look elsewhere for security camera system, one of the cameras had a defective and it has been a nightmare to deal with support. They are very unorganized and provided me wrong information twice, even cancelling my replacement because they "thought" I received it. So, 3 weeks later, I am still trying to get a replacement camera. The build quality does not seem to be durable enough to withstand the elements for long periods of time. Also if you don't have them plugged in, the battery life is very short.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Brandyn,

      Thank you for sharing your feedback. We would appreciate an opportunity to look into your case and assist you further. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our shop. Very easy to set up and the pictures are crystal clear. We got the 4 camera one and it's worth its price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wirefree camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that you don’t see ugly wires all over the place. They work and look great. Battery life is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great and even battery life is good...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reliable cameras

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many arlo systems and love them all. The arlo 2 seems to have hit the sweet spot in price and quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best wireless camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo cameras are easy to set up and use. Picture quality on the arlo pro 2 is great. Battery life is good and charging is quick.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Freezes up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think it’s worth the money. I did not own another security camera to compare but Arlo freezes sometimes and the it’s not easy to use when you are trying to use the speaker as it freaked up so you can’t hear a response on n a remedy manner.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Seems like a good camera system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good system. Somewhat difficult to access by internet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Picture is clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup bought on black Friday at a dry good price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t beat it! Rechargeable and so easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT CAMERA

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost gotten my CATALYTIC converter stolen and hopefully this will help stop the thieves. Love the montion sensor settings

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Easy to setup, but disappointing performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was extremely easy to set up the connections of the included cameras to the base unit, and the Arlo does feature several modes, however, in terms of overall functionality I was really disappointed with the strong recommendation from Best Buy staff for this product. I found the cameras generally fail to start recording from the beginning of an event, and then cut off even though people are still in frame or some action is happening.. The first gen Logicircle camera does a much better job and I regret not going that way for my new system. Even the Live feed is about 15 seconds delay

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product, poor return policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Arlo Pro 2 and was super excited to start using it, but it turned out to be waste of money I'm not able to return. I was not able to install it right away, so basically it's been just several days and I can state that it doesn't work. Cameras goes offline for no reason and the app usually signs me out and requires password (when something is happening outside and you need to look at fast). The main problem is that you expect this to give you some piece in mind about your security, but it's not the case at all - since you can rely that cameras are monitoring your perimeter, when it's off. And yes - you will realize that only next morning or upon return to your house and try to "disarm" the system. Main problem is that since it was my fist purchase with BestBuy - I never realized it's 15 days, so now I'm stuck with a defective product which I'm not able to return.

    No, I would not recommend this to a friend