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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5947 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the excellent camera quality and ease of use of the Pro 2 2-Camera Indoor/Outdoor Wireless 1080p Security Camera System, praising its simple setup and effective night vision. However, some users mention challenges with battery life and inconsistencies in motion detection. A few also reported concerns about the app's functionality and the system's overall reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 5,946 reviews
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Holds Charge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Arlo system, we have four cameras around our house. Easy to set up, and they hold the charge for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not in love with the app but the cameras are great and get the job done

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Security Cameras

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these security cameras. Easy to install and setup. Battery life was decent and picture quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    The price is fair with good quality product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to set up and the quality of the images are good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great camera system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really pleased with the Arlo system. The app works well, the video quality is good and having the local backup in addition to the cloud is great. No complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 4 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install no problems with it. feeling safe and secure

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    They are allright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do the job done. Was hopping a little more but over all decent.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Security Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Arlo system except for one detail. The "lag" time between seeing and hearing something live. We receive notifications and e-mails fine, but it is maybe a minute or two after live action. I will try and click on live camera when I get a notification next time and see if it makes a difference. Otherwise we really like the comfort of having the Arlo system.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 3 out of 5 stars

    Nice Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall these are great cameras and super easy setup. Very disappointed that you have to pay extra each month for any special features such as package detection, pet, or person and activity zones. I also bought a 2TB external drive so I don't have to pay for ectra cloud space.

    I would recommend this to a friend
  • Cons mentioned:
    Sensitivity

    Rated 4 out of 5 stars

    Arlo Pro

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are OK I just hate how sensitive they are to wind

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great camera. works well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy set up and installation. Seven day free cloud storage.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Best option for wireless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality and no wires battery seems to last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    fantastic system for home security!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo has a fantastic system for home security! camera's are easy to use and only have to charge every 3-4 with moderate use. Siren is loud!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Motion detection

    Rated 1 out of 5 stars

    If Serious about Outdoor Security , STAY AWAY !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this Expensive Gear for my home, Below are my observations: 1. For more active region the battery drains like hell, typically expect a recharge within 7-10 days. Even though there is solar charging option , that adds extra 50$ odd per camera. Hope it comes standard 2. Night vision is just average . 3. Most serious complaint is, when it is detecting any motion/audio there is a lag before it starts to record the event. most of the time , recordings are empty. Overall doesn't justify such a beefy price tag, As always Best Buy is great with their returns. Thankful to them ! Disappointed with Net gear for the first time ! Hopefully they see it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best home protection ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spy with this camera system. I bought the four camera system and added one more camera. I love that I can see what is going on at my house when I’m not there!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good surveillance camera for home owner

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are need to find a camera for your house, Arlo pro 2 is the good one to use if you don't want to pay monthly service for up to 5 camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good wireless camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good spec qualities and pictures. The battery does drain a bit if you have camera in a heavy traffic area so make sure you have one camera in the heavy traffic area and all other cameras not in the heavy traffic area or else you'd find yourself changing batteries quite often. Other than that, the cameras work really well. The quality of the pictures are good, clear and not grainy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo Pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is easy to install and give you a lot of flexibility. However the ability to clearly identify an unknown person at night is really lacking. I’ve tested several settings and none of them would get you the results desired to use in making a case on an unknown person. The price is higher than many cameras with the same quality video. Purchased in July 2019.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 3 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price the quality should be a lot better. the picture is always pretty pixelated and there is a huge delay on all the cameras. When trying to use the speaker it is very delayed as well. I do like that I can get on my cell phone to view live anytime. I also love that they are wireless and easy to mount

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 4 out of 5 stars

    Nice cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras were overall easy to install and they’re pretty easy to use.

    I would recommend this to a friend