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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5947 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the excellent camera quality and ease of use of the Pro 2 2-Camera Indoor/Outdoor Wireless 1080p Security Camera System, praising its simple setup and effective night vision. However, some users mention challenges with battery life and inconsistencies in motion detection. A few also reported concerns about the app's functionality and the system's overall reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 5,946 reviews
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Easy set up; quality pictures and videos.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Directions were easy to follow. The pictures and videos stream pretty much in real time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made for Do-It-Yourself installation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well except that one camera went "offline" while I was on vacation. When I returned, camera and battery were broken on my driveway below. Unsure how it went down but doubt foulplay. It is possible that a high altitude acorn knocked it off. The acorns have been so large my car has dimples where they hit. No worries, Arlo support made it right by swapping out the parts in question. I plan to tether the new camera with fishing line. Arlo system and support are among the best systems out there.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these cameras with not so high expectations. However, these cameras have incredible picture quality and super easy to install/set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great easy to use cameras.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly. Was a little scared didn’t know what to go with. If that’s you buy these. They are so easy and work great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Setup for anybody, Great for ease of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anybody can set this system up. Tools-Cordless drill and Ladder. I'm overall happy with this system as it gives me ease of mind from being burglarized twice in 4 years. If there was anything I would complain about this product it would bed that there is about a 3 second delay once motion is detected that it starts to record.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All in all we're happy with our new Arlo system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all we're happy with our new Arlo system. It was very simple to install and set up. The only issue we seem to have right now is a delay in the live video feed time but that may have to do with physical limitations of our home and wifi network. Arlo has a great community forum online that we've been using as we work through this.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great camera system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly and videos are crisp and clear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great clear images...But

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than a month in a torrential rain put one of the" Waterproof" cameras out of commission. I took it down an dried out out and it's working now but I'm worried it may be damaged. I don't like Best Buy because they give you 14 days to return? That's insanely short anyone-fa if time for the price of their items. The reason is they want ppl to " buy" a warranty. A warranty should come with anything you buy. Consumers should not have to buy what is basically insurance on their merchandise. It's a sketchy practice and had it not been on sale and just easier with the covid issue I would have used Amazon. Now I'm most likely such with a camera that is damaged after claiming to be waterproof and can't take it back. Never again... Best Buy. Your 199.00 warranty is ridiculous. You should staff behind you products and not put that burden on the consumer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 4 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good camera. Easy enough to install and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best ..

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rechargeable batteries make things so much easier. The 1080p picture is great and being able to talk back and forth is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these security cameras. They are easy to setup and you don’t have to have a subscription for it

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Great low maintenance security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are easy to setup and very easy to maintain. Additionally if you want to change locations for monitoring its quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Just what we were looking for!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system was very easy to set up and connect to our WiFi. Would recommend this system to anyone looking for wireless security.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 4 out of 5 stars

    Good system with lots of potential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I arlo pro 2 . It very easy set up and nicely so i love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice Camera for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This package, I have ad for over a month now and love the HD effect and the battery lasting power. My battteries are at 60% and it’s been over a month!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best security cameras I've owned. If you want a great security camera with very clear images, then this is the one you want.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Great camera system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Arlo camera system. It has great range. The night vision is amazing. I would recommend this system to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Works as Advertised!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Easy setup. Performs as advertised. Easily adjustable. Great mobility. Wish I had brought more cameras initially. Would buy again!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install batteries die fast if you have a high traffic area definitely recommend getting solar charger with cameras

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 4 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was very easy, great for a relatively small space

    I would recommend this to a friend