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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5947 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the excellent camera quality and ease of use of the Pro 2 2-Camera Indoor/Outdoor Wireless 1080p Security Camera System, praising its simple setup and effective night vision. However, some users mention challenges with battery life and inconsistencies in motion detection. A few also reported concerns about the app's functionality and the system's overall reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 5,946 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    The batteries go out every other day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The batteries don’t last more than two days, so I am now purchasing solar panels to hook up to them, but if I would have known about the battery, I wouldn’t have purchased them, so we will see if the solar takes care of that problem.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are some little quirks but overall I like it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i was to do it again I would go with the Pro 3 better camera. This are good just not GREAT, the battery was going out within 3 weeks of having it up. Should come with a battery charger for the price you pay. The night vision isn't great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of the camera is more than expected. Night vision is really good. Battery last for months. Much more. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 4 out of 5 stars

    Great Easy Wireless Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is easy to setup, use, and manage. A++

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Wouldn't buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera's quality were pretty dang good. I loved them but every now and again the app would crash. Then it became normal not to load the camera's or the app would say the Camera's are offline when theres nothing wrong with them. The customer service is a joke, can never understand them, they want you to try things you've already done. I had a camera go out they wanted me to try bunch of things that ive already did, they were supposed to send another camera out but never did. Got tired of dealing with it so i just returned it. For how expensive these are you would have expected top notice from them.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this cameras for my parents house food cameras just the battery died quick depending on motion setting

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera set up for the money and no monthly fees. Only thing is the batteries die pretty quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome video dayor night

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras work great day or night. Easy to install, app is user friendly, just an all around great product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras work great! Buying another set soon! You won't be disappointed if you make this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I can see everything I need at any time.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment I ever made. Previously had the vivint setup but this one suits my needs much better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup, easy for beginners!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially purchased in 2017. Bought the two year protection plan. Glad I did because one of the cameras stopped charging and replaced the whole system a year and a half later. Chose the arlo pro again because it was user friendly, had an internal security siren, and I like not have to pay for a subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband connect this camera in 10min it was easy to connect it was great purchase now we need get more camera we love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are constantly triggering with poor battery life. Cameras do have a nice picture and the microphone feature seems to work. I would not purchase if not for the Black Friday sales.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy to use, great quality picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a starter security set. I was impressed with the picture and the notifications to our phones is handy.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Very impressed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this security. It was very easy to setup out the box. So far so good! I got it while on sale so it was a very good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Easy to setup and works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Arlo. It was super easy to setup. And it works perfectly. The mobile app is amazing. There is nothing negative I can think of.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Great savings on this.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to save $200 on these. Easy setup and installation. Works with HomeKit and Alexa. Would recommend 10/10

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is complete trash (they will last you MAYBE 2-3 weeks if you're lucky. The live view option has a severe lag, and they randomly will show that they have been disconnected or the sound won't work.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi vibeeesss,

      We appreciate you taking the time to share your Arlo Pro 2 experience.

      Please note, Arlo wire-free camera batteries last approximately 3–6 months with average use. Average use assumes that you are using Optimized or Best Battery Life video settings and that your cameras record for approximately five minutes per day. Increasing the length or quantity of video recordings in your camera's modes and rules decreases your battery life. Check out these tips on how to extend your Arlo Pro 2 camera's battery life: https://kb.arlo.com/291.

      For further assistance, please reach out to our Support team by visiting: https://www.arlo.com/en-us/support/contact.aspx

      Regards,
      Arlo Team
      ^KN

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product only issues I have are the batteries do not last especially when it gets cold outside.

    I would recommend this to a friend