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Customer reviews

Rating 4.3 out of 5 stars with 5947 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the excellent camera quality and ease of use of the Pro 2 2-Camera Indoor/Outdoor Wireless 1080p Security Camera System, praising its simple setup and effective night vision. However, some users mention challenges with battery life and inconsistencies in motion detection. A few also reported concerns about the app's functionality and the system's overall reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 5,946 reviews
  • Rated 5 out of 5 stars

    Easy to install and operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up is easy and the cameras can literally be mounted anywhere and moved as needed. The only down side would be that occasionally I have to wait a couple seconds for the internet connection to reach the outside camera, this is probably not a problem if it's continuously connected however that means your phone will ping every time the slightest movement is detected.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put up around the house. Great quality, and audio.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works most of the Time with Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but not all the time. 1) Sometimes it dose not record (My deliver came in but there was no recording). 2) Sometimes it skip part of the recording (My video clip shows a delivery guy at my door but suddenly disappeared). 3) Sometimes it delete recorded files automatically after few days (I remember it recorded my service people came in twice but all the clip of that person were gone after few days without me delete it.) 4) Sometimes it tells me "you were logged out because you logged in from another device" but I am the only one with only one device ever logged into my Arlo account!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Light and dependable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera but the solar panel plug is not a great location for hookup to back of the camera.... maybe the side of the camera can be a better spot for me also a camera housing antitheft would be a good idea to sell.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this camera on black friday sale,easy to set up, not so good picture quality , battery lasts for a day and a half especially on high traffic areas,2 of the cameras keeps getting disconnected, my main issue is the 5-10 seconds live feed delay, for example if someone tried to take a delivered package from your doorstep, person is gone by the time you get the alarm or before you can even stop him, had to return the product coz i have way more cheaper cameras and streaming is on time

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality and easy to use on my cell phone

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exceeded my expectations, easy setup, great clarity

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with these cameras. They don't miss anything at all.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 3 out of 5 stars

    OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess they are ok, the delay is pretty annoying. They are easy to install and no wiring, expect to charge your batteries once a week if you plan to have them on 24/7

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A Solid Upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original Arlo cameras since their introduction. I wanted audio and the option to use AC instead of batteries. The Arlo Pro 2 has been working great since I bought the system in May. Haven’t changed a battery yet (on the cameras I don’t power with AC). Once you tweak your sensitivity settings for the video and audio, setup your modes and a schedule, you are good to go!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras work as advertised. I would recommend the Arlo Pro 2.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera for beginners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had ordered a Blink because it was cheaper, but I couldn't get it connected. I sent it back and decided to try Arlo Pro2. It was very easy to install connect. It keeps pretty good track of my security needs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I bought them for my shop and they work great

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Easy set up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set-up and operate I would recommend it anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great optics

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device lets me know everything going on around my home

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Cameras, NOT wireless if you want to record!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of these cameras are great. The app is subpar for the price of the cameras, but it's still okay. The concept that I have to purchase a $67 subscription to have my cameras record when motion is sensed is kind of obnoxious. Then to top it off, the cameras require 24/7 AC power (aka they need to individually be plugged in to a power cord and outlet) in order to record ANYTHING at all. Was highly disappointed by this feature. Especially because this is not advertised and the cameras were already mounted when we learned this concept. Buyer beware.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as long as your internet is good. Haven’t had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super buy for the $

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes this isn’t HD or UHD, but it’s good enough for my purpose and the biggest selling point for me is the 7 day free cloud storage of the videos. Already have a home security system and wanted a camera system to work along side. Great value with the promo I got (free wireless security light, door bell, and chime). Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Nice Set

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are really nice. The time frame for them staying up and going can use some work. The Quilty of video is clean and very useful.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Caspers,
      Thank you for taking the time to share your Arlo Pro 2 experience. We are glad to hear that you are pleased with the video quality of your Arlo Pro 2 cameras.
      Our team would appreciate the opportunity to learn more about the time frame you are referring to above. Please send us an email at askarlo@arlo.com with a screenshot of your Best Buy review, additional details to what you are experiencing, email address linked to your Arlo account and contact number. We look forward to hearing back from you.
      Best Regards,
      Arlo Team
      ^KN arlo_us

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras have great sound and pictures but do have about a 5 second delay.

    I would recommend this to a friend