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Customer reviews

Rating 4.3 out of 5 stars with 5947 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the excellent camera quality and ease of use of the Pro 2 2-Camera Indoor/Outdoor Wireless 1080p Security Camera System, praising its simple setup and effective night vision. However, some users mention challenges with battery life and inconsistencies in motion detection. A few also reported concerns about the app's functionality and the system's overall reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 5,946 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Arlo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 4 cameras. 2 don’t work because the batteries don’t charge. I mounted one 25 ft high with a solar panel. It stopped working 2 days later. Now I have to take it down and figure out how to replace 2 cameras out of the warranty policy. Such a hassle. I recommend that you get a good quality wired system and have it installed. These systems need to be dependable. What good is a security camera that only works part time??

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Warning know the return policy!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be aware of Best Buy return policy on this product. You are not given much time to set up, work out bugs, and assess the product before losing full refund option. While the product worked well. Due to my network setup, it completely killed my WiFi. I am having to use PTP bridge due to having large piece of property and when I set this product up, I completely lost internet signal at the receiving end of my PTP bridge. I gave three stars because the product worked but not without limitations for my application.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I bargained for

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to cover my property. Have a cello node system so WiFi coverage is good. These things won’t work if they aren’t within 50 feed of the base. This come with 6 camera but you can only have 5 camera linked to base. So I paid for extra cameras I can’t use. And can only cover right around my house and not garage and barn areas. They install pretty easily but the whole thing with the distance from base and the number of cameras in system at one time is a disappointment

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good system, easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good camera system that’s easy to set up. I do wish that there was a way setup different cameras on different schedules but other than would definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo indoor and outdoor camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tool to add additional protection to my home and family. Being able to place them where I choose is the epitome of convenience

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 3 out of 5 stars

    Poor quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with the video quality. Easy to install, but had better expectations. Wouldn't recommend.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Galina,

      Thank you for sharing your feedback with us. For tips on how you can optimize the image/video quality of your Arlo camera, please check this article : https://kb.arlo.com/1179147/.

      You may also contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx for assistance. We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Rated 5 out of 5 stars

    No need to pay to secure your home

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase to get rid of paying a monthly service for home security. I can see all of the entry places to my house and it makes it easy because it is all on my cell phone. So even when I am away I have access to know what is going on

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good it wasn't for the batteries!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera if u can keep it plugged in very poor battery life six inch charging cable not good enough for me..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good picture, easy to set up and good price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a hiccup with app recognizing the base station because of vpn on phone. But once vpn was turned off everything went fine. Good camera, very sensitive .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Connects great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When registering the 4 new camera's to my existing account, it only let me register 3 of them because my account was full. Need to pay up now for all 7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and helpful with Arlo2 purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gal was very knowledgeable about the Arlo Pro 2 products and other cameras offered in the store. After our own research, we chose this product. Good price and seems to be working well so far. A little tricky getting the app set up, but overall good product and good service at Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cameras = less anxiety

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the general secure feeling this gives me when I am away from my house and when strange people decide to wander through the yard at odd hours.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Top of the line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your time with Canary" or any other system this is an affordable and reliable one, could still use a bit more precision but for the features and price... u can not complain..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent cameras

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system works well but there is a lag with the video. Also they need to work on the interface with google home. I upgraded to the nest cameras.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    They're OK

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Id recommend getting cameras that are wired. Going to charge these every so often is a pain!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good security system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of adjustable settings, works great...BUT the batteries do not last as long as expected. They use about 5% daily, so must be recharged about every 20 days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use camera system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera system is very easy to use and provides great coverage. Night shots could use some improvement, but overall I’m satisfied with the product and recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved these cameras for awhile then all of a sudden the picture quality got fuzzy and had a lot of whiteout. Not everyone has had this problem though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera system without a monthly fee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to supplement our alarm system and got a great deal on them for black Friday. Once we set up the notifications on the app sonwe weren't getting notified every couple of minutes due to us walking through the house it has been great and the video is nice and clear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cameras. Load times For video clips are a bit slower than I’d hoped and usually by the time I can see who has been at my door they are already gone.

    I would recommend this to a friend