Customer Ratings & Reviews

Arlo recently separated from netgear and released updated software and firmware. They have BROKEN advertised functionality with SmartThings rendering the integration useless. After the community of users called, provided tech info and feedback, Arlo support has now refused to provide any information on if they will fix it. They have started to point to SmartThings as the culprit. They are ignoring requests to make fixes. They believe breaking existing functionality and breaking advertised integration is okay. I’m sad to say that Arlo quality and support is now so bad that after being a user for years and someone that recommended them to others, I now no longer recommend the use or purchase of their products. We CAN’T TRUST our security to a company that doesn’t care about its customers. #ArloCameraSupportStinks #ArloCamerasDoNotTrust

The quality is not quite as clear as I would have hoped, but still a great camera setup for the entire exterior of my house.

I really like that the alerts say person or vehicle, or animal!!

It's good so far just knowing where to put them is hard but I'll figure it out

We first purchases camera system to be solely outside and monitor the front of our house but since then we have put them indoors and love the two way talk option.

This is better than a banana sandwich and grape coolaid. Thats whats up.

GREAT SURVEILLANCE EQUIPMENT. I REALLY LOVE THE PRODUCT BUT AS A SUGGESTION I WOULD LIKE FOR THE PACKAGE TO INCLUDE AN EXTRA BATTERY SO YOU CAN ROTATE THE CHARGE.

I use these and the Arlo Baby for around the house. They are easy to move wherever the baby is. Very convenient! The cost of paying for recordings is way too high and the app freezes a lot! Definitely needs more refinement. Local storage option would make these a very nice option...but they won't do that.

I fell in love with arlo nice picture at night alert phoneyou can talk from your phone and the alarm it louder than a smoke detector to scare people off

Speaker on these cameras is not very loud but the cameras are great.

I already owned one regular camera but it wasn’t a pro 2. This camera is way better than the first generation. Plan to buy additional cameras for more locations.

Excellent buy, will buy again. Will recommend product.

Got three set of cameras for my daughters And they love them!!

Some of the cameras are decent and some are pathetic. The batteries are not made for the upper Midwest weather and will freeze and disable the cameras when it's cold.

Very good quality and video recordings. Easy to install and good response time when motion is detected. I liked it so much I bought a second set for office.

Great product works well but need to include power cords for each camera..

I would definitely recommend this product for home or small business security. Easy installation. Just make sure you wireless network has the speed to handle the cameras.

Really good clarity. The microphones pick up sound well also

Right out of the box the resolution was grainy. Called Nextgear and got the run around. Asked for a refund or exchange and was told no by the rep. Package shows 1080p but quality is closer to 720 or less. Easy set up, batteries don’t last long.

Love them the manger was great to work with,the 1st guy I talked to was a jerk, I would give you 5 stars because of that 1 st guy 3 stars