Customer Ratings & Reviews

The software needs to be improved for a smoother app experience...

Researched a few indoor/outdoor wireless security cameras and decided to purchase the Arlo-Pro 2. Very happy with my decision.

Cameras are very nice but goes off line alot and a pain to fix.

The cameras and system just offer the best quality image in video and or still photos. Very please with unit and set up process.

Still trying to get the cameras figured out. There is a little delay but not too bad. Between the cameras and two dogs I am feeling pretty safe now!

These cameras are good but only Selena is that they don’t really connect that well they are a little bit delayed but in all the cameras are good

I will start off by saying these little cameras are pretty cool, and their adaptability to be placed nearly anywhere makes them appealing to many, including myself. I did a lot of research before purchasing a home security camera system, and ultimately landed on the Arlo Pro 2 cameras after a Geek Squad personal recommendation, plus the many great online reviews. I initially purchased the 4K Arlo Ultra system, as the upgrade in quality was worth the price in my opinion. However I returned them before unboxing as the required subscriptions didn’t make sense to me. With the Arlo Ultras, you have to buy the Arlo Smart Premier package for between $3-$15/month, and on top of that they will only store your 4K recordings in 1080p, you must pay another monthly fee for them to store them in 4K. This didn’t make sense to me which leads me back to the Arlo Pro 2 cameras. The quality is ok, but you get 7 days of cloud recording for free with no required subscription. After Geek Squad installed my cameras, one in my front yard and one in my backyard, I was initially pleased with the results. I set up activity zones and the cameras would send me notifications of activity on my iPhone. Pretty cool to see what happens outside my house late at night and when I’m not home. I will say the front camera picked up a little too much activity which drained the battery in about 10 days. This should be adjustable in the activity zone and sensitivity settings, but this is where I ran into problems. The cameras would start sporadically recording activity, and then just stop entirely. I researched online, and had Geek Squad troubleshoot for me. I unplugged, reset, and resynced everything multiple times over the course of several weeks. This worked once or twice, but then the cameras went 4 straight days without picking up anything, even when I stood right in front of them waving my arms. Everything was connected, synced, and I could see myself on the live camera feed. But nothing would record. After 4 weeks of trying everything to get these cameras to work, I ultimately returned them to Best Buy. My car could be stolen from my driveway 5 feet in front of the camera and it wouldn’t record. A Best Buy supervisor at the store when I made my return said she experienced similar reliability issues with her Arlos before returning them and purchasing the Nest Cam IQ. The unreliability of these Arlo ‘security’ cameras blew my mind, therefore I would advise against these cameras if you are really looking for a secure, reliable, home security camera system. I am going to look into a wired solution, which will require a more complicated installation than the battery powered Arlo’s, but I think that will be the most reliable. I hope this review helps others in their security camera search.

This is a great security camera. Not only can it be set up for outside but also inside for my pet. I am looking forward to getting the baby monitor.

Nice cameras. 1080p recording is very sharp. Pricey cloud storage though.

Love these cameras! The lens is great for a wide space

The security system is state of the art. Love the clarity the cameras have. And the online app is super easy to use while mobile. Highly recommend

Good do it your selfer system, a lot better constant recording system when motion is detected than any of the other arlos that only record in 10 second clips

I can’t believe how clear these cameras are ! We used the ring before and that was garbage compared to this !

Great cameras for home security! Nice display and easy to install.

They work nice indoors. Still working on installing a few outddors

Setup and video quality are great from this cameras. Mounting the cameras is easy, but be prepared to shed extra money to buy additional outdoor mounts, as these cameras come with one, and 3 silly magnetic mounts for indoors. For $549.99 you would expect for them to be fully equipped with mounts. Mobile app is easy to use. First pair I purchased were defective. Cameras kept disconnecting from base. Went back to bestbuy to exchange. Second pair, speakers from all 4 cameras did not work. I could hear everything that was going on where the cameras were located, but you could not hear me through the camera speaker. It sounded like if I was whispering. For this expensive price tag I expected way more. So I returned them. I would not recommend to anyone.

It will work Better if we can turn senor all the way off.

Easy to install. Clear pictures. User friendly set up.

Great views all around house that alert me to anything that moves nears the windows or doors. Batteries remain charged for weeks!

Although pricey, this security system has all the bells and whistles. Setup was straightforward, and the mobile interface has many options good biy