Customer Ratings & Reviews

Came with 4 cameras and base station. Great cameras for extra home security.

Easy to set up. Video looks great. Battery power last, recharging about once a month.

This is my review of the Arlo Pro 2 security camera system. I will start off by stating that this is my first experience with any kind of security system. That being said, I really like it. It meets the needs I have as a homeowner, but I can see how it would also meet the needs of a business owner with a place of business to protect. This system comes with 2 HD 1080-P cameras the are very good. The cameras communicate through Bluetooth with the included base station, which connects to the existing router with an ethernet cable. The directions are exceptional and very easy to follow, not requiring any prior expertise. They simplify the installation process and I found that instead of frustration and confusion I was enjoying the experience. The Arlo App is also quite helpful during the installation. The Arlo App is well designed and enables all settings to be managed from all my devices as well as my computers. I went through the directions step by step and installed the 2 cameras and the base station with no problems in less than an hour. That is pretty good for me. One of my main concerns before owning the Arlo system was how I was going to mount the cameras, even without wires. Where would I put them and make them stay in that spot? Each cam comes with a small screw and an drywall anchor for each screw that can be used to screw the small base for each camera into wood or a drywalled surface. You place the screw and then the base has an opening in it to slide over the screw. I will mention that a larger screw than the one provided can be used. It may be easier to work with and there is plenty of room in the base’s opening for it. Either way, though, the base is easy to install, and it has a strong magnet in it that the camera can mount to without worry. I figure it would take a 90-mile-an-hour wind to knock it off. When it is time to recharge the camera, it is very easy to detach. The only issue I had with it was trying to get the camera to angle down enough to get a view of someone at the door and still have a view of something further out from the door. The camera is a wide-angle view, but not as wide as I had hoped. It’s OK, though, because any wider and the whole picture would be distorted like a Fisheye lens. As far as angling the camera on the magnet, you can turn it upside down to get a sharper angle down. The Arlo App then gives you the option in the settings to rotate the picture. I hooked one camera above our carport entrance. I placed the other camera downstairs in our finished basement and plugged it in, so I could set the motion zone. The motion detection is very sensitive in these devices, and I am notified on my phone within 5 seconds when the sensor is activated. I can also tap the microphone under the video in the App and communicate live by audio. One time, I had a delivery from UPS and I was in the back of the home. My phone sounded a notification and I saw that it was UPS. I tapped the mic and told the UPS guy I would be out in a minute. I had music playing so I did not hear the doorbell, but my watch sounded a notification from the Arlo camera. Without that detection I would have missed the delivery since it required a signature. That saved me quite a bit of time. I wanted to find out also, if the camera could reach out to my shed about 60 ft. from the house while the base station is in the basement. I am impressed with the reach. I still got great reception with audio and video, even with all the obstructions between the basement and our shed outside. The cameras can be plugged in with a USB cable (there is 1 included with the system) and a plug adapter when indoors or it can operate on the Lithium battery which can provide up to 90 days of power on one full charge. The cameras are certified weather resistant, so they are safe outside in any weather, but they should not be plugged in outside. When plugged in while indoors, you get a couple of advanced features like 3-second look back and the ability to set up zones where motion detection would be effective. In my basement I set the activity zone for motion detection around my desk area. That way Arlo is not notifying me every 5 minutes when my cats walk by or when my wife comes down to do laundry. You can create numerous zones and choose which one is effective from the App. The cameras also have pretty good night vision and the sensitivity to motion is still very good. My cat trips the motion sensor on the camera outside when he comes to the door, even after dark. There is an alarm that can be set to be active or inactive also. You can also set up Amazon Alexa to work with Arlo, which I haven’t done yet, but plan on doing soon. So how do these alerts and recordings reach me live? Arlo has a subscription-based plan. Initially, you can choose to go with the basic program through the Arlo Cloud which provides 7 days of free recording up to 1 GB of data for up to 5 cameras, and 3 months of support. If you elect to upgrade, you can choose the Premier plan for $99.99/yr., or $9.99/mo., which provides 30 days of Cloud recordings for up to 10 cameras with unlimited support. You could also choose the Elite plan for $149.99/yr., or $14.99/mo., which provides 60 days of recordings for up to 15 cameras with unlimited support. Those options provide only for recordings prompted by motion. It starts to get costly if you choose to have Continuous Video Recording (CVR). It runs anywhere from $99/year, or $9.99/mo., for 14 days of recordings PER CAMERA, up to $299/yr., or $29.99/mo., for 60 days of recordings PER CAMERA. CVR should only be done inside and the camera must be plugged in. I simply connected one of my external drives to the base station to record, so I can see what was going on earlier, and I can see what is happening now if I am at my computer. I have no access, however, to instant wireless notification unless I sign up for one of the plans Arlo offers. Well, there may be a way, but I don’t know how to do it. I can look at it as a negative and see the whole thing as a means for the Arlo Co. to suck money from me. Or I can look at it as a service like the Internet, the telephone Co., AT&T, Verizon, Sprint, Dish, Comcast, etc. None of these services is a necessity really, I could live without them. I suppose it comes down to whether one can afford it, and that really means how much value does oneI place in the service they offer. I have not found out yet if the 30 days or the 60 days is consecutive. It seems like a strange way to set up the program. If I pay $150 for the year up front, I only get 60 days, or 2 months of recordings. At that rate, it would cost me $900 a year for 12 months of service. I am not sure if that is how it works but I wanted to point it out to folks, so they are aware of the question. Overall, I think that The Arlo system is great. It works exactly the way I need it to and I do feel more secure with it being there. There are so many features and benefits that I believe it lives up to its cost. I cannot give any comment on the quality of support since I have not had cause to contact support. I see that as a good thing. I will bet, though, that they have great customer service just by how their website and packaging and directions are put together, and how it is all laid out. The only thing I have an issue with is that question I mentioned earlier. How much does the service plan really cost? Without it the whole setup loses its appeal to some degree. Because of the way they have that set up I am only giving the Arlo Pro 2 system 4 stars.

great cameras for when you’re on the go and need to check what’s going on at home

We install them on our new home and there were perfect to our purpose.

Recommended these to my sister and installed on both of her homes. We love them

Very pleased with these cameras. They let me keep an eye on my place when I am not there.

This is a great camera definitely recommend it to someone

I love how much control I have for my home security system from ANYWHERE!!!

I am retuning them. They have lag and the battery life is terrible. Going to switch to the Nest.

Peace of mind with this awesome Arlo system. Works well with my WiFi.

I love these cameras easy to install and the app works great.

Arlo cameras system is by far the best home security cameras on the market.

Love the free subscription it comes and it’s really easy to set up

Works well , high definition,need to adjusted keep from being too sensitive

The picture quality even at night is great. Wonderful detail.

Great security camera,A little expensive but well worth it for the quality

The video quality is fine But the battery life is bad bad bad I don't recomend arlo

Great cameras...great price on sale...great security for your home...

I have had these cameras almost two months now. I’m always looking online on how to fix issues arise with these cameras software is pretty bad hardware a little better.