Customer Ratings & Reviews

Not the best connection or clarity. Not completely satisfied.

Not the best quality. Microphone works great. Motion activation poor

We bought this system in May of 2018. Set up was easy and the system originally worked as advertised. I set up the phone app with my email as the primary user. My husband was added as a secondary user. After about two months I suddenly could not log into the system. I attempted to reset the password many times and Arlo would never send the password reset email. I submitted a support ticket and waited over two weeks for a call. The person on the call had me do several things to try to resolve the issue, all of which did not work, then referred me to a "network department" and assured me they would call within 5 business days. Never received a call back. I have re-submitted a ticket and have never received any contact. The system is now useless to me.

the arlo 2 quality is not pretty good I use the arlo pro and are better

Could be better. need to have longer record times. seems to log off a lot.

Great for the price, they are a good quality but blink its better

Cameras are amazing. Website and software inflexible.

These cameras do not provide clear videos in dark conditions.

I’ve owned Arlo cameras since the summer of 2015. I have the original Arlo wire free, Arlo Q, Arlo Q Plus, Arlo Pro and now Arlo Pro 2. I also own cameras from Nest, D-Link, Logitech, Axis and some traditional CCTV cameras. These are deployed at several different properties. Arlo is one of my go-to systems. What I like about Arlo Pro 2: Wire free and outdoor, if you need it. The batteries last months. The number depends on your settings and camera location. They are very simple to deploy. I even use them when performing maintenance chores around my house. Like watching actions in another room while I’m doing something like pulling wire or turning off a breaker to see if the power goes off at the other end. I’ve found these are really handy! 1080 in the Pro 2 is noticeably crisper than the prior 720 resolution cameras. Good night vision as long as you don’t have reflections off objects that are close to the camera…watch out for this. Good range. I have my Pro base station on the north end of the 2nd floor in my house and I tested a Pro 2 camera at the south end of my basement. It had one bar of signal, but it worked just fine. I wouldn’t recommend my setup, but it was good for a test. Great flexibility in scheduling operations. Arlo is my favorite system in this regard. I have Geofencing turned on for my iPhone and my wife’s iPhone. When we are away, the system is “armed” and I have rules for what each camera does. This alone is very flexible and powerful. But when I’m home, the system goes on a “schedule” I have my indoor cameras on one base and my outdoor cameras on a second base for convenience. I turn my indoor cameras off when I’m home and I have my outdoor cameras off during the day, but on at night when I’m likely to be done working & playing outside my home. I have not found any other camera system with this excellent combination of tools to control the operation of the cameras. Local and cloud storage when a USB storage device is plugged into the base station. This is very nice. I only wish I could access all off the video on the USB stick from the apps instead of having to pull the stick and insert it into a laptop. I don’t know if this is true for CVR recordings. That would be another test. Latency (the time lag between real life and display on your screen). Is about 2 seconds. That seems faster than for the original Arlo to me. I did a test of the Pro and Pro 2 side by side and found the Pro 2 was just slightly faster than the Pro. I will have to do a side by side with the original pro when I get a chance. When plugged in, the Arlo Pro 2 will capture video from 3 seconds prior to a motion trigger so you won’t miss those few seconds it takes for a camera to detect motion and start recording. In CVR mode, it is easy to see where audio and video triggers were activated on the timeline. The web interface also allows us to chose the time scale at the bottom which can be handy for grabbing video clips … which seems to be missing functionality at this time. The Pro 2 allows us to set up motion zones when the camera is powered. This is handy, but doesn’t appear to be fully implemented yet. My motion notifications did not include the name of the motion zone like it does on the Nestcam. I assume that will be fixed in a future release. Motion zones are also limited to rectangles. Sometimes it is handy to have more flexibility than a true rectangle. Nest offers this. Others I have tried also limit this to rectangles. Optional Solar Panel accessory that keeps the battery topped off as long as you have decent sun and the temperature is above freezing. Shortcomings: In CVR mode, I can’t see any way to create a “clip” or time-lapse of a video segment. Of course, audio and motion triggers would record to my library, but I should be able to grab a clip of any part of a CVR recording and save and/or download that clip for myself or others…like the police. Arlo cameras do very well outdoors until winter. The Pro and Pro 2 cameras will not charge when the temperature falls below freezing. I also found that the cameras will cease to work at lower temperatures. The original Arlo wireless cameras seem to work down to single digit (F) temperatures. I think the Pro cameras shut off a bit sooner than that. I haven’t owned a Pro 2 during the winter yet, so I don’t know how they will perform…and I haven’t tested a Pro 2 at 32 degrees to confirm that it stops charging, but I assume it will since that seems like a battery issue rather than a camera issue. I will say that the battery life is fine during the winter months. I have had no significant issues with cold weather dramatically shortening my battery life. I assume the Pro 2 will be the same. Arlo only allows one device to be logged in to a single account at the same time. So if I use my iPhone, iPad and MacBook Pro all for viewing and managing my cameras, when I log into one, it logs me out of any other. I have worked around this by logging in under multiple accounts and sharing access with my other accounts, but it is a pain. Fortunately Io can keep my credentials on the mobile devices, so they do log right back in, but it is still inconvenient. Wish list: Add the ability to “pause” my current set of rules and use a new set for some period of time. For example if I know my brother-in-law is going to be working around my father-in-law’s house for the next hour and I don’t want to waste battery power with video of him mowing the trimming. Even just a simple “disarm for x minutes” would be very useful. POE capability for Arlo Pro 2. Combining the POE capability of the Q-Plus with the flexibility and all weather operation of the Pro 2 would be a great improvement. I would love to be able to deploy Pro 2 cameras on POE around my home. I have the conduit and camera posts, but Arlo doesn’t offer a POE all-weather camera at this time. Lower temperature operation for cameras when they are powered. The ability to capture Clips and Time-lapse from CVR video. The ability to view video clips stored on the USB storage device directly from the mobile apps and web interface. When viewing images and video in the library, I’d like to see the camera name in addition to the time and date. Today we only see the time and date. It isn’t difficult to tell, of course, but it would be nice to have that label.

Just an average system per reviews and rating of others it’s overrated

Is better than others I don’t like cables so this one is easy to installing

Way overpriced! returned and bought something better at less than half the price

These were an easier option as far as setup. However, the battery life declined rather quickly. One camera began to not work properly and wouldn't stay connected to the base even when it was closer to than other cameras. This ended up being not worth the hype and recharging the cameras quickly became an all too frequent hassle.

Can’t blow images up very well, lens fog very easily . Other than that they are okay.

I had the 4 cameras system and changed it for the 6 cameras. I found out that the maximum i could use without having to pay for subscription was 5 . Now i have 1 camera that I cannot use . I wished I had not paid the extra to get the 6 camera system . Apart for that , Arlo is a nice system for beginners .

A lot of alerts but after you set up zones better it becomes less annoying

The camera system is okay for small areas but would not work my outdoor use.

Video Quality is excellent but voice did not work.

I wasn’t impressed with the video quality. There’s a reason these are cheaper.

Be mindful of the night vision quality, not the best with minimal lighting.