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Customer reviews

Rating 4.3 out of 5 stars with 5947 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the excellent camera quality and ease of use of the Pro 2 2-Camera Indoor/Outdoor Wireless 1080p Security Camera System, praising its simple setup and effective night vision. However, some users mention challenges with battery life and inconsistencies in motion detection. A few also reported concerns about the app's functionality and the system's overall reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 5,946 reviews
  • Rated 4 out of 5 stars

    Great product (need to have great WIFI)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine... really easy installation. A little expensive, and communication depends 100% with your wifi speed... I have 20MB and I can say... its not so good. I hope that the quality and speed get better when I upgrade my internet service.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera clear view .only thing I did not like is that sometimes it don't capture people that in front of it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Loving it so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my new home, works great. They do trigger a-lot and I get notified for everything. But I really haven't messed with the settings. Other than that they work as advertised. I do recommend them and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Excellent security cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up, picture quality is great, so far battery life has been excellent. (Still on original charge. ) . Paid the 10.00 monthly fee through Arlo, allows for more storage and more capabilities with the cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Nice Set

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are really nice. The time frame for them staying up and going can use some work. The Quilty of video is clean and very useful.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Caspers,
      Thank you for taking the time to share your Arlo Pro 2 experience. We are glad to hear that you are pleased with the video quality of your Arlo Pro 2 cameras.
      Our team would appreciate the opportunity to learn more about the time frame you are referring to above. Please send us an email at askarlo@arlo.com with a screenshot of your Best Buy review, additional details to what you are experiencing, email address linked to your Arlo account and contact number. We look forward to hearing back from you.
      Best Regards,
      Arlo Team
      ^KN

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Awsome Quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras work great. Have it viewing my front and back doors. Battery life seems to be working pretty well. Get about 10 activations a day and over the course of a month battery is at 60%. Video quality is good. The only complaint I have is when trying to live view the cameras. There is anywhere from a 6 second to 10 second delay when viewing the live feed. Detection works great. Like how you can change the recording time with the app. Overall cant complain, especially with the free cloud storage.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 4 out of 5 stars

    Start up camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The equipment was very easy to set up, the quality is the camera is great. Great starter camera, looking to purchase two more.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Arlo System is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 4 camera option the same day it went on sale at Best Buy. The Base Station was simple to set up. Connected it to my Orbi router and configured it though the iPhone app. The camera's were also easy to sync to the system. Add the battery, hit the sync button on the base station and app shows the camera. Any firmware updates can be installed at that time. You get free cloud space with the option to purchase more space and features. If you're worried about losing backups or not having enough room online, you do have the ability to connect usb drives to your base station for automatic local backups. One thing I didn't know about was the reliance on connecting your cameras to the base station. The camera's do not connect through your wifi network. You can purchase more base stations to extend the Arlo network.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the ease of set up for the cameras inside and outside usage. Batteries seem to last about 2-4 months depending on motion sensor usage. Has clear view and love the mic to talk to the dogs when needed.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice camera system.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good system worth the $ when it's on sale. No subscription needed for the basic functionality which is all you really need. Decent range from the hub. Has SATA port for hard copy backups, though the size it's recognizes is limited. The one major drawback to this system is battery life. Having to get the ladder out, charging, and readjusting the cameras every 60 to 90 days sucks. I highly recommend running USB cables to the camera if possible.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good camera.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is well with the cameras. We have 2 and even in a dark room the picture is clear. On thing to note is that the battery life is about 2 months. Make sure you have them using the wall outlets if you will be gone longer.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great cameras for befinners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great cameras with wonderful video quality and easy to use with the arlo app on your phone. The reason I am giving these a good instead of great rating is due to the fact u can’t get the 3 second playback when using them wirelessly and can only get that when the cameras are physically plugged in. For the amount of money u pay for this camera system it should come standard whether u are using the cameras wirelessly or have them plugged in. Work on this with an upcoming update arlo.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding camera easy set up and great picture view,the free monitoring is great with a lot of pay options available so far it’s been all around a good investment probably getting a second camera and solar chargefin the future

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Setup ease

    Rated 4 out of 5 stars

    Camera works great, the audio is a bit tricky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to connect using the app, also very easy to install. Happy so far with everything except the audio portion.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Amazing quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these cameras...great purchase. The cameras are easy to setup and use. The picture quality and sound is perfect. If you are looking to purchase a quality camera for security I would recommend taking a look at Arlo.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Easy to use security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras have a great picture. The fact that they have audio and a siren that can be activated is a huge plus. Protecting your property and family with these is easy and effective. I’m alerted to any issue and can handle it right away.

    I would recommend this to a friend
  • Cons mentioned:
    Sensitivity

    Rated 4 out of 5 stars

    Great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been on the fence about buying these camera's for a long time. I originally wanted 3, but labor day weekend Best Buy had a great deal on two. They are super easy to set up and re-charge. My girlfriend also bought two cameras and she has had a lot of trouble getting hers to work correctly. I have only had a few glitches, however they are very sensitive even at the lowest setting and pending where you place them they get activated very easily. Wind, cars driving by, cats, flies, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good video

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like these cameras. Good quality video. Seems like the batteries lose their charge quicker.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great cameras!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up of these cameras are easy. The use is easy but I will say that the quality is a little questionable even as the higher resolution camera set was purchased. The battery life is nowhere near what is advertised!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    A True Wireless Security Solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ARLO Pro 2 is a great home security system. If you do not have power outlets all of the locations you would like a camera then this is the only way to go. Picture is crystal clear, setup easy, and the app on your phone is very user friendly.

    I would recommend this to a friend