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Customer reviews

Rating 4.3 out of 5 stars with 5947 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the excellent camera quality and ease of use of the Pro 2 2-Camera Indoor/Outdoor Wireless 1080p Security Camera System, praising its simple setup and effective night vision. However, some users mention challenges with battery life and inconsistencies in motion detection. A few also reported concerns about the app's functionality and the system's overall reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 5,946 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought on sale. app works great, setup was a snap. sometimes a bit of lag when using app but that’s probably the internet connection. 1080p is as advertised, great image quality even in night vision mode. so far they’re only on battery mode. i have not had to charge yet (3weeks). i will probably try to get the exterior front door camera hardwired as you can only adjust the field of view/motion sensing area in hardwire mode, and currently i am picking up stree traffic as movement the factory magnetic mounts are a good product but do not give me enough range of movement to place the camera in one particular location. i use the geofencing feature which is soooo easy overall, its not a cheap setup with 4 cameras but it does provide peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Great Wireless Security System

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly as it says it’s going to do. Easy and effortless installation. Sometimes the motion detection can be laggy.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Setup ease

    Rated 5 out of 5 stars

    Security cameras

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are easy to set up and install. Easily monitored through phone app. Or laptop. Free 1 week video backup. Or you can attach peripheral USB devices an save important video for your own purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for wireless system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Had the Arlo pro for a few years before this set. Upgraded to Arlo pro 2. Not as sensitive as I would like. Had to set sensitivity to 100. It started not being as sensitive when I had the Arlo pro and there was an update to the system. Not sure if it’s because of the free online storage but at 100% motion sensitivity it works like it did at 80% before the update. I know it’s not the cameras themselves but something with the Arlo software. That’s why I still rated it 5 stars. Still would highly recommend them. Battery last long. Picture is clear. Really like the online storage for 7 days that’s free. Can see everything from my phone thru the app no matter where I’m at as long as my internet isn’t down. The cameras work thru the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Good cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace another set of arlo 2 that went with house that was sold. Owned first set for 2 years and knew it was what I wanted for replacement. Product works well is easy to use and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Excellent clarity and battery life!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third purchase of Arlo cameras. Several security companies use these as their camera product offering due to ease of use, great battery life and incredible video clarity. Excellent product all the way around.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Picture quality

    Rated 5 out of 5 stars

    Excellent images - easy install -quick set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for outdoors and was so impressed by the Arlo 2 two camera security system I bought a third camera for another side of my house. It easily integrated with my base and I now have 3 amazing outdoor cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Works good but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality is very good. Had false readings that trip the camera sensor when sun moved to back of house where the camera was set. Had some issues when the wind would blow bushes or tree limbs. Might be able to fix this with the sensitivity settings. Would only pic up movement 25 feet away. Wish it would be a bit farther. Would pick up cars going down the street that were a lot farther than 25 feet and had to adjust camera view. I suppose it picks up larger items at father distances.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best cameras I’ve purchased. Simple to install,took only 20 minutes.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Loving it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up at the December door buster. Researched other options, read through the negative comments and talked to neighbors who had it. Meanwhile 3 packages were taken off our porch. Have since installed it and have to say I’m really happy. I am purchasing the cables to secure the camera from easy theft. As far as battery life goes, my low traffic areas are running great with a high percentage of life left. Higher traffic areas are burning faster. I still need to fine tune the video sensitivity which should help prolong the battery life in the front of the house. I expect to have to recharge the front batteries once every 3 weeks without tuning. Hoping to make it 6 weeks after tuning. The side yard batteries should last the advertised 4-6 months based on my early experience.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 4 out of 5 stars

    No Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4-pack was easy to set up. The cameras take good pictures and motion detection is fairly sensitive. We like the system

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Adequate so far...but some issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with this camera system so far. I did not want the hassle of a paying for an install of a wired system and I did not want to try to wire one myself. This system appealed to me for this reason. I was comfortable with motion activated recording only and this stores in the could for free for a duration. I have one camera set up at my door (I do not have a video doorbell), one pointed at my driveway, one just at the entry point inside my home and one in my backyard pool area. Battery life is ROUGH. The driveway and entry point cameras do not last long at all because of the activity. I am usually having to change them every two weeks. The others will last a month up to this point. I purchased one solar panel for the backyard due to summer time increased activity and the driveway I am going to drill into the house and run power to an outlet in the garage. I do not have a good solution for the door camera--a solar panel will just be took big and an eye sore. Running power will be difficult and probably not a DIY job because of the location but I am going to try a few different places to position the camera. Bottom line--if you have a high activity area--you will want these wired so you do not have to constantly swap batteries. I will update the review at a later time once I have made some improvements.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 4 out of 5 stars

    Great Camera System

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son chose these for me and did the installation. It was a quick and easy install and they work great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to setup and modular camera system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo line of security cameras offers a system that can easily be placed virtually anywhere (indoors or outdoors) granted you are able to afford the relatively high cost to other systems. Setup is quick: plug in the AC adapter and ethernet to the base, download the mobile app, and sync the cameras. Cameras are positioned by snapping them onto a magnetic base. The wireless connectivity are great for repositioning if needed. The Arlo pro 2 model I purchased gives a 1080p resolution compared to 720p with the original pro models. Up to 5 cameras can be used simultaneously without a subscription and it's compatibility Arlo's older cameras models/ other products (e.g. spotlight) even when purchased at a later date. When it comes to viewing captured videos, Arlo gives you the option to use the mobile app or signing on via their website. I opted for the mobile app as it notifies you if something was picked up by the camera and you can use the two-way audio. What's nice is Arlo stores its videos in the cloud for 7 days in case you forget to download it right away. Using motion detection, there's a slight delay and sometimes the video captures footage after it already started; there's a continuous streaming option but requires a subscription service and being constantly plugged in. It's probably best to make sure you have a solid internet service for the best experience. A 100 mbps down/ 10 up connection works fine for me but still gives a 1-2 second lag when viewing the live stream. My mother in law has a 5 mbps down/ 1 up service and the cameras are barely usable. Connection by Arlo rarely goes down but is really frustrating when it does; I docked half a star for this. Cost was probably the biggest con to Arlo's camera system; it's easily 2-3 times a hard wired system but you forego all the benefits mentioned above. I docked it another half star for this reason. It's definitely sweeter if you can get this system during a sale!

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    Great camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera. The lightning is very good at night when you have complete darkness. There is a second delay in sending you a text but overall it’s not bad. The picture is very clear in the day time. I have even had a bird fly by and I received a message so it is very good at detecting anything the comes within the area. I would recommend this camera to anyone. I would also buy this brand of security cameras again as I have received very good results from this camera.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 4 out of 5 stars

    Simple and Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this system was very simple and easy to install and setup. I'd like the performance and responsiveness of the app to be a bit faster, but I have an older phone, so that could be my issue. The speak to person on camera function was not the easiest to figure out - its a simple setting - better directions on that would have been helpful. The volume of the speaker on the camera could be better too. Very hard to hear someone speaking to you from the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 3 out of 5 stars

    Could be 5 stars if

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had up for about a week but what I've noticed, video is good, easy to set up, easy to move cameras wherever I want. Needs improving drastically 1 to 2 second delay of recording when motion sensor activated. The alert that is sent to the phone has about a 10 minute delay on it. That is unacceptable for a security system, I am going to monitor for another week to see if I am going to keep it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great system. Great price. Easy set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security system. Easy set up. Cameras have good clear video even with night vision. I have had the system installed and running for about a month. No problems. Battery life seems good, have not had to charge any yet.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great camera system

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great camera system. The video quality and audio are great. The playback on the website and app are great. The only drawback is having to charge the batteries about every couple of months.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason that I got this camera set is because it is completely wireless. It is extremely easy to set up. Everything came charged already and set up took maybe 15 minutes max. The battery life in the most a busy area of my house lasted about one month. Other locations are still going strong with about 50% left. I’ve had this for about 1 1/2 months now. The connection lags a little bit but I guess that’s what you get for using wireless. I can’t wait until they improve the technology.

    I would recommend this to a friend