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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5947 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the excellent camera quality and ease of use of the Pro 2 2-Camera Indoor/Outdoor Wireless 1080p Security Camera System, praising its simple setup and effective night vision. However, some users mention challenges with battery life and inconsistencies in motion detection. A few also reported concerns about the app's functionality and the system's overall reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 5,946 reviews
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Excellent home security system

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in March 2019 and it has worked spectacularly!! Easy to set up and use, very customizable, excellent videos and great camera wide angle features to include night mode.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great monitoring.... better with Solar Panels!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the whole system. Pro’s are the great picture quality. Notifications were good after I adjusted them down. Charging is easy, but more frequent than I like. They last about 10-20 days. I got two solar panels for the ones mounted on near my roof. They are well worth the price and ease. The total installation was very...VERY Easy. I have been using this system for 6 months now and I am happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Feeling more secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family feels much better knowing we have Arlo. The video clips are clear and the motion detection is excellent. We have one camera that has a battery issue but aside from that we love the product.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Good camera system for a beginner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra super easy to install. No wires to run at all. I didnt think a magnet would hold the cameras up but it has a super strong magnet mount that attaches the camera to the base and it withstands all the wind and snow. The only downside is that the motion is very sensitive and turns the camera on to record if the wind blows the branches around. So you have to recharge that camera after about 2 weeks

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo Pro 2 wireless cameras work great. Very easy setup to the base and my internet. Picture is crystal clear 1080p and love that they have sound.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great set of cameras. easy set up and placement is a breeze. i put two outdoors and two inside. the outdoors run on the batteries alone and lasted 5 months without having to recharge. i live in florida where it rains all the time and they are fully exposed to the elements. ive had no issues. i have the two indoor cameras set up with the active zone feature which is a nice way to differentiate where you want motion detected. if the cameras are too far away from the base you will lose wifi connectivity but thats normal. i also linked my set with some older arlo security lights through the app and that was seemless. good product and support.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great wireless camera system

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this wireless camera system as a backup and I loved the ease of use and setup. I recommend to all. Great video reception to any of your smart devices in 1080P!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Works dam good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this these things. They came out the box working and will let you know the status of every camera. You see it, talk to it and the dust start flying, they see see us type situation. I had blink, sent it back. The Arlo is a set and will give you a status any time you need it. I love the email they send me when the batteries are low. I purchase the continue battery charger for this system, now the batteries are backup power. You got to love they things, I do. I got the best of both worlds. Set these things and you will be given their status. You can bet they are better than Blink, hands down.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Motion detection

    Rated 1 out of 5 stars

    Laggy videos, poor sensors, talk feature unusable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The videos are laggy, and the sensors often miss people and don't activate the cameras until they have almost completely exited the frame, so I end up with a video of their backs. Proximity zones are very ineffective. Also, the talk/speaker function is basically unusable due to a delay. Definitely cannot use in real-time. Battery life is not 4 months, more like 1-2 depending on amount of activity. Also, the cameras often only record 10-15 second clips, even when people are still in the frame. I even updated the settings to record indefinitely until people leave the frame, and updated to the paid service for extended recordings, and it is still not working. (Ended up catching someone stealing a package from my doorstep, but Arlo broke the 1 minute video into 3 separate 20 second videos, even though the culprit remained in the frame the entire time.) There is no customer support phone number, so you are left to communicate through their website contact forms. Lastly, the mobile app is very buggy, laggy, and often requires closing and re-opening to see the latest videos. Not happy with this purchase, would return if I could. Will be purchasing the Ring cam and discontinuing use of this product. Wish I would have done my research first.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    great quality video but......

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pro 2 was my first time security camera purchase ever. I read through a lot of great reviews and a few bad ones. I went with my gut feeling and went a head and ordered. After receiving and getting everything set up and running, both batteries were low battery even though when reading through the quick guide it states that the batteries for the cameras are fully charged prior to being packaged and shipped. Once batteries were fully charged and cameras were installed everything was great. I couldn't have been any happier with my purchase until 3 weeks later to get a notification that one of the batteries was dead and the other one was low. I then did a little more research. I readjusted video quality to 720mp to help reserve battery life. that was upsetting as the point of purchasing these cameras was because of the great quality video. Also you do have to purchase outdoor mounting prior to installing outdoors and I also would recommend on purchasing the solar charging pads if you do not want to constantly remove batteries from cameras to recharge as they do not hold a 3 months charge after fully charging batteries, as stated in the manual!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Arlo is a must

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are incredible. Very visible and the audio is very clear. Great buy and your can monitor on your own. Very easy to use and install.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Easy to install Cam !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good system of security cameras to use and easy to install. Also very good picture quality and can be focus . So far so good on its features and very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 3 out of 5 stars

    Poor quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with the video quality. Easy to install, but had better expectations. Wouldn't recommend.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Galina,

      Thank you for sharing your feedback with us. For tips on how you can optimize the image/video quality of your Arlo camera, please check this article : https://kb.arlo.com/1179147/.

      You may also contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx for assistance. We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Piece of cake for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it to monitor elderly family. Easy startup and installation. I've had it for about a month and it works great, day and night. Now i can provide assistance to help them through they're struggles.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for fill my husband for Christmas. We are very pleased with it so far. The picture is very clear and was also very easy to install and use. I would highly recommend this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Picture quality

    Rated 5 out of 5 stars

    Keeping an eye on you!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera and the fact that I can just use the batteries instead of cable connection. Works great and have a long life span! like 2 weeks worth of battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras were easy to set up and install. The pic quality is really good. Batteries are running down quicker than we thought. Just been 3 months and needs to be recharged.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, I have it set up so it only records motion when my phone leaves the house. I just placed the cameras on shelves so it was a very easy installation.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 4 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo system is easy to install and comes with everything you need. We purchased an extra outdoor mount because the kit comes with one and we wanted two cameras outside. The camera also doesn't like Wisconsin weather below 10 degrees Fahrenheit. It won't operate until it warms up. I was very impressed with the battery length. Everything else is fine. It's a great system for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 4 out of 5 stars

    Overall good system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is great. The app and ease of set up are 5 stars. The battery life seems to be good as well. It took well over a month for any of the 4 camera I have to need charging. The only problem is I took a camera down to charge and it somehow disconnected from the system even though it wasnt totally dead. The camera would never reconnect and it had to be RMA replaced by netgear. The process for replacement could be better.

    I would recommend this to a friend