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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5947 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the excellent camera quality and ease of use of the Pro 2 2-Camera Indoor/Outdoor Wireless 1080p Security Camera System, praising its simple setup and effective night vision. However, some users mention challenges with battery life and inconsistencies in motion detection. A few also reported concerns about the app's functionality and the system's overall reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 5,946 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good camera system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this just to replace my older camera so i can use the arlo solar panels instead of replacing batteries every week. The quality of video is good. Only thing is the connection issues every now and then. These are also quite pricey but i already have the arlo system soo....

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    Good security camera system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system generally works well, but the live view function doesn't work from laptops if you have a web content filter, and the camera response time to start recording when triggered seems to be a little slow. I am hopeful that Arlo (Netgear) will improve these features soon with a a software update.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    works great but the batteries need to be charged

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the camera works great and it display a very clear image. the batteries need to be charged nearly once a week.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great camera system for anyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent video quality. I design commercial security systems and the quality of this is as good as some of the commercial systems I have seen. Took roughly an hour to setup from unboxing the equipment to loading the app and running updates on each camera and mounting. Setup on July 4th and just had to recharge the most active camera 25 days later with still 15% capacity left. Would recommend this product for anyone looking for a quality home video security system.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Motion detection

    Rated 3 out of 5 stars

    Can be better!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery usage is high. I have to charge it almost every week. Motion detection seems to have some issues, the cameras I have won't detect a person unless he's within 10ft radius or less.Other than that you get 7day free recordings.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Motion detection

    Rated 3 out of 5 stars

    They are nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pain to keep charging. Hate that you have to pay for service and the motion is always going off with trees moving... if I adjust lower than it won’t get movement in distance up my driveway... also HATE how it doesn’t record long enough.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Big step up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the original Arlo cameras to these Pro 2s. Huge step UP! Easy to connect, solid picture quality, great 2 way radio, and don't have to pay a monthly fee! Great set up. One star gone because sometimes it takes a bit of time to start streaming realtime video.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Simple set up, great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased about 3.5 weeks ago. Outside installation was easy and it was a painless set up with the wireless connection & Arlo app. Great picture and sound quality. We could hear the snow crunching underfoot when we reviewed the recording. There is about a 3-5 second delay from when motion is detected and the app alerts you. I love that recordings are available for 7 days without having to pay extra. Overall, we are very pleased with the Arlo system!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Setup ease

    Rated 5 out of 5 stars

    Security at a fair price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up the camera system. We can activate it with our cell phone or computer. Happy with the system.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Very Easy to set up!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual for a Netgear product this was very easy to set up. Video is awesome and extra features I’m still setting up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo setup is quick and easy to use. No issues thus far. Good image quality. Serves its purpose for me.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Nice Security System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Arlo Pro 2 four camera pack. PROS: Easy setup with no problems and 1040p resolution is excellent. Android app is nice with a short learning curve. CONS: Audio Speaker on cameras is weak and cannot set up siren to auto activate unless you pay to unlock that feature. All manuals are online and need to download them which is ok. Al in all, a very nice and easy to use security system that you can expand as you go and also connect to Alexa or Google.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    excellent cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality cameras and easy to set up for use. App has the basics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great wireless camera system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless camera system. Would have gave it a 5 Star but not until netgear workout the upgrade for the iPhones

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great for what we need them for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras work great. I wish they would record without sending notification to my phone every time. (we have a lot of birds who want to be on camera) Because of this, I can't turn them on at night because the notifications keep me up all night. But all in all they have a great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Lovt it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the ARlo pro camera wireless and love it - pictures are great and it is easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great ez to setup security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ez to setup security camera. Clear picture. I’m worried someone could throw a rock and knock it off the magnet base

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Simple install and totally wireless camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, quality of video is excellent. Records as well as real time video. Going to add more cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Motion detection

    Rated 1 out of 5 stars

    Boy who cries wolf!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this system at Bestbuy and overall it isn't worth the high price. This my second unit as the first one was returned after it stopped working after 6 months. A Bestbuy Geek came out and couldn't get it working. The algorithms for it to record motion suck! Every slight motion of a blade of grass moving in the slightest breeze alert the system to record a clip. It also seems to alert on shadow movement from the sun moving across the sky. It also alerts to small flies flying through the field of view, even from many feet away. I have tried changing camera sensitivity lower, even to zero which sometimes helps, but I still get hundreds of alerts and clips. Also, within days the sensitivity settings mysteriously revert to 80% and I again get thousands of alerts and clips to delete. I have tried repositioning the cameras as well to no avail. It has become "the boy crying wolf." I get thousands of clips recorded every week that take hours to delete. If something did happen on my property it would likely take days to find the clip with the offending action I'm looking for. While video and sound quality are excellent I would not buy this product again and will be returning this unit and getting a different system because the software and algorithms are useless. But hey, if you want to spend hours deleting clips or spend days looking for the clip that shows the intruder breaking in, by all means waste your money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 3 out of 5 stars

    Lacking in some areas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this product. Judging by the reviews I really expected more. I think the only positive for this is the ease of installation. Took me less than an hour to set the four cameras up in the areas I wanted to monitor. At this price point I would expect to have crystal clear video. I don't. If you zoom in you can barely make out any details at all. I would also expect to be able to use the two way audio. That's my biggest issue. It was a major point for me and now it's useless. It works fine if I'm in the home on the same network, barely. It fails when i am outside of my home network. From what I have gathered this is an onlyan issue for users that have Tmobile plans. There is a way around it by downloading a vpn on your phone. I'm sorry but i should not have to download third party apps to get a product to work.

    No, I would not recommend this to a friend