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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5947 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the excellent camera quality and ease of use of the Pro 2 2-Camera Indoor/Outdoor Wireless 1080p Security Camera System, praising its simple setup and effective night vision. However, some users mention challenges with battery life and inconsistencies in motion detection. A few also reported concerns about the app's functionality and the system's overall reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 5,946 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good security system

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    98 percent of the time the cameras work well...but every once in a while they come offline and it becomes an issue to bring them back ...I would attribute that to the location of the base and not the cameras...good system overall

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome security system, very easy setup, and the app works great too

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 4 out of 5 stars

    Easy and fast to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like camera and ease of use. Base is concerning and if you’re in a high crime area, it would need retrofitted to keep it secure. It doesn’t detect motion through glass so I couldn’t mount it inside. Overall, it’s a great and easy to use system.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great product and easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great. Nice quality in the pic gives notifications and records. Easy setup

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 4 out of 5 stars

    Easy installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and install, which is why I bought them. The night vision is not great but it works, and if you try to talk through the cameras it tends to freeze up. Overall, great product especially if you don’t want to run wires.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this camera about a month ago or more and love them. Have seen thing that I would have missed around my house. The wild life is amazing! Not to mention feeling more secure about my families safety. The picture and sound quality is great. The ability to talk to someone standing at your door is a great feature. All In all happy with the quality from Arlo pro 2

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this camera to monitor my garage after a vehicle break-in and this works perfectly! Great picture!! Initially I was concerned about battery life because the location where I'd planned to mount it did not have an outlet accessible however I've had it up for 6 weeks and the battery life is only at 50%. Gave 4 stars instead of 5 because of the overall functionality. The "alarm" feature seems a little backwards. The alarm is on the base station and not the camera which doesn't make a lot of sense. You would think that they would have the alarm capability on the camera since that is what captures the movement or noise. Since the base station requires a hard connection to the internet it is near the modem therefore not outside where the alarm would make the most sense. Overall a great system, I intend on adding additional cameras.

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    Extremely good with detecting motion!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great at picking up motion almost perfectly. Like others have said, it does have a delay. Ours seems like a 5 second delay, but at is helpful regardless. Its nice being able to keep an eye on your house when nobody's home.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy to use wire-free system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in the country so our wifi is susceptible to having outages or being notoriously slow. However, our 6 camera Arlo Pro 2 system is surpassing my expectations. We are so pleased with the quality of the pictures, the ease of using the app, and the freedom it provides to move cameras around if you wish to capture various locations on a whim. Glad I did my research and it led me to Arlo! Super pleased.

    I would recommend this to a friend
  • Cons mentioned:
    Sensitivity

    Rated 5 out of 5 stars

    Great cameras and hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great system and easy setup. I did not think I would use the mag mount, but they work great, especially if you use a ladder to install. The only drawback is the sensitivity of the cameras, but once I learned to adjust the sensitivity settings, no problem, well except for my US Flag. The flag has to be moved, it sets off the camera, even on a low sensitivity setting. I am going to move the flag.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo Pro 2 is a great purchase. The cameras are easy to mount, the picture quality is great and the app works flawlessly. Arlo makes a top notch product here. You won't be disappointed with this and you will have the piece of mind that your house is protected. I also love that I can check in on the cameras anytime I want to during the day with a simple click. Do yourself a favor and buy this one!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but definitely has to be a townhouse or apartment to get good signal if putting outside. I will say is the last time I use wireless because I have two charge the one outside at least every other week.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    NEEDS MORE THEN 1 Outdoor permanent attachment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in for the Arlo = Pro 2 3 camera Indoor/Outdoor Wireless, but the salesman said that the only difference was this one gave you 4 cameras instead of 3. WRONG... you got 4 cameras, but instead of permanent attachments for each one, you were only given one. NEED at least 3 for outdoors. Where you would have to unscrew to charge, they gave magnetic cameras to attachments. Problem is the cameras can easily be taken down and stolen. Too many have told us not to get the magnetic ones. The magnetic would be nice if dishonest people didn't exist or the price to replace this item wasn't so much. Otherwise the reason for wanting this particular one, was because the unit itself has been raved about. If you only require 1 outdoor unit, then it's for you!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great system easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Set up fast. Easy to use. Clear pics. Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great system, easy installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent overall wireless security system. Easy installation and great images.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Easy to install. The quality of the video is perf.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install great quality video and great sound. I am super pleased...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ARLO PRO 2 4 CAMERA

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with the Arlo 2 because of the higher resolution of the cameras. The 1st version was only 720p. I've seen too many fuzzy pictures on the news of people stealing things and all you could see was their general shape maybe the type of clothes they were wearing. These cameras have a decent resolution and I am able to connect to them through my phone and my Samsung TV with the SmartThings app. They are in standby mode until they detect movement, my dogs set them off quite a bit going in and out of the house. You have to activate them one at a time but it didn't take too long. The only challenge was figuring out which one was which. I finally spread them out around the inside of my house according to where I planned to put them and then I was able to name them appropriately through the app.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease
    Cons mentioned:
    Motion detection

    Rated 3 out of 5 stars

    Arlo cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to setup. Quality is excellent. Only downside is you can’t define zones within camera view to ignore motion unless camera is powered my cord. Defeats the purpose of wireless cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the mobility of the Pro2 cameras. Picture quality is great and brightness adjustment works well. I wish there was a way to turn off the alerts without turning off the camera. Maybe there is....I just haven't figured it out yet.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pricy for night picture quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product installed by your staff. Some questions were not answered correctly. Night vision poor and battery almost exhausted in 3 weeks? Got several answers as to why? Still not resolved. Like the convenience without cords.

    I would recommend this to a friend