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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5947 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the excellent camera quality and ease of use of the Pro 2 2-Camera Indoor/Outdoor Wireless 1080p Security Camera System, praising its simple setup and effective night vision. However, some users mention challenges with battery life and inconsistencies in motion detection. A few also reported concerns about the app's functionality and the system's overall reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 5,946 reviews
  • Rated 4 out of 5 stars

    Security cameras that works!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought originally a 4-camera system in 9-2019 and installed them without too many problems. Expanded later-on my installation with this 2-camera system to complete a whole house outside perimeter protection. I did installed a strong Wi-Fi network, to optimize the multi-camera performances. I gave only a 4-star rating to the camera-system due to the following: MUST have the cameras hard-wired, to fully utilize all the features. The Solar panels have toooooo short "custom cables". Also the Solar Panels are a VERY poor performing option...NOT recommended.. After more than a year in service, all cameras are still working flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the picture is absolutely amazing. Very good at detecting any motion. And the sound quality is also amazing. I only gave 4 stars because certain features need the subscription plan in order to work.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera easy to set up and is wireless so can go anywhere

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Definitely AVOID and find another option

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would look elsewhere for security camera system, one of the cameras had a defective and it has been a nightmare to deal with support. They are very unorganized and provided me wrong information twice, even cancelling my replacement because they "thought" I received it. So, 3 weeks later, I am still trying to get a replacement camera. The build quality does not seem to be durable enough to withstand the elements for long periods of time. Also if you don't have them plugged in, the battery life is very short.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Brandyn,

      Thank you for sharing your feedback. We would appreciate an opportunity to look into your case and assist you further. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Nice cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras with super clear video. Easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    It's a good camera but

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi doesnt reach 309ft as advertised, battery drains within 2 months sometimes sooner but video is very clear and motion detector works very well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 month in, so far so good. Easy to set up and works as should.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Easy to install, problems to recharge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use, batteries wont last more than 1 month and now that i have to recharge i am getting a charging error. spent over 1 hour with customer service yesterday and they told me to uninstall everything and do a very long process of pairing the cameras to try to charge them. Took me at least half day to be able to charge 3 cameras and i still have another 3 to go. I saw a lot of complaints about the charging issue, I DO NOT RECOMMEND THIS PRODUCT.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Solid Product - Requires Minor Tweaks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all this is a solid product. I have built my own systems before using Rasberry Pi's and various camera housing. The Cloud abilities are good but the free account is rather restrictive in capabilities.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect Wireless DIY set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This home security set is perfect for DIY’ers. I love that I can use the cameras on their own or “buddy“ them up. For example I am able to put one outside and set one inside, then in settings I can set it when the outside one detects motion tell the inside one to record. I also like the rechargeable aspect, that was a big deciding factor, but I am bummed the solar accessory isn’t compatible to this model. My only other gripe is the time delay on the app from when I am alerted to how long it takes to connect & let me see live mode what set it off. It’s not super long, but not as instant as I’d like. Overall I love them. Fyi...this is our third set! First set was the basic arlo set for a gift.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 4 out of 5 stars

    Good overall system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera system seems to work well, easy to install. It would be nice if the cords for plugging in the cameras were longer, even the cameras that were by an outlet didn't reach, so we had to order longer cords.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Pretty neat camera setup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're liking this although a drop of rain or insect will set off camera as well as a bush or tree moving from wind or breeze. Just have to take the time to adjust the camera to avoid the latter.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Great quality camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great field of vision. Motion detection is very sensitive though. Get several false notifications from bugs or trees blowing in the wind. Other than that no complaints. Easy to mount outside. Hold up to the elements.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great Security Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Security Camera System, works great easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Easy set-up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera with great clarity. Set-up was quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Easy to use.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and good response. Features work very well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great to start!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are good in quality and they work amazing for a front door camera.The only downside is that a couple months ago they started lagging every now and then but hopefully a new update will get rid of any bugs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    very good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and works great with a great view

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Good cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ‘‘This is a great camera set. It is very simple and very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Arlo wireless camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our son-in-law for Christmas. He is building a brand new house and has been wanting to get started with these cameras. He is so excited over these cameras, so we were happy to give him a start since these are the ones we use and have on our home. We love them and highly recommend them to anyone who asks.

    I would recommend this to a friend