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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5947 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the excellent camera quality and ease of use of the Pro 2 2-Camera Indoor/Outdoor Wireless 1080p Security Camera System, praising its simple setup and effective night vision. However, some users mention challenges with battery life and inconsistencies in motion detection. A few also reported concerns about the app's functionality and the system's overall reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 5,946 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Work good, need to be charged often.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great. Just very sensitive to movements such as rain, and wind. Also have to be recharged often. Overall I do like them though.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Arlo security camera review.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Arlo security cameras are a great product. Very user friendly and very easy to install and set up. The app for your cellphone is amazing. The battery on each unit last over a month before needing charged. I highly recommend this product.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy. We caught our neighbor harassing my aon and vandalizing his car. These wireless cameras can only hold a week of charging time. Otherwise it would be a 5 star.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 4 out of 5 stars

    Wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Love being able to view on my smart phone. Wish it had better night vision . Family member was so impressed with mine, they brought one

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best security system I’ve had so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I did t want to spent the money cause I thought it was expensive but I’m glad I purchased the arlo . By far the best system I’ve brought. Picture is clear, 2 way audio is amazing and the alerts are accurate. I definitely feel relieved knowing that we have the arlo

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Awesome picture quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture quality, picks up moving objects and sends notifications to my smart phone. Battery life is fabulous and no issues outside. Highly recommend

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem I have is my backyard constantly detects motion even at the lowest setting. I have to turn it off during really windy or rainy days.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not a bad product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is too short! 6hrs! This is a bit annoying . Making it wired makes more sense but does require extra work that I was trying to avoid.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera. Wireless is convenient and easy installation. Needs to come with better instructions on usage. Hard to adjust angles and motion detection

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 2 out of 5 stars

    Recordings start late/not good for use w/doorbell

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using the cameras wirelessly, which is widely promoted by Arlo as a key benefit. The recording start is delay and thus frequently I get recordings of nothing because the action is already over. I added the doorbell to the hub (which is not as simply as it should be) and set up local storage (because the doorbell does not come with free cloud storage after the trial period ends). Arlo support confirmed that if you connect an external hard drive to the hub for local storage, you cannot view the recordings through their app nor can you access the stored videos any way through their hub. So in my case, that meant if my doorbell connected to the hub and stored videos on a USB device connected to the hub, the only way to view those recordings would be to disconnect my external hard drive from the hub and connect it to my computer to view them. Clearly not very easy or user friendly. Also, I keep getting motion alerts for what seems to be small movement even when the sensitivity settings are set to the lowest possible setting. And one final not, one reason you see so many positive reviews on so many items is that Best Buy provides an incentive of 25 bonus points to leave reviews. So those positive reviews can drown out the negative ones that probably provide the most value.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Good camera, app could be better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works fine altho it only detects motion in the near view. App is somewhat complicated but once you get the hang of it, it's useable.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Arlo Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these cameras for home and wasn't sure about them because there are mixed reviews. I'm very pleased with them and was easy to set up. The batteries last for awhile as well. I've had this for a month now and highly recommend to anyone looking for affordable home security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy self install security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The completely wireless solution was very appealing for ease of installation. There are other brands that are also battery powered and cheaper, but not as rich in features. Without a subscription to a service, this system offers motion and sound detection alarms and triggered video capture in definable zones. Geofencing, infrared night mode, waterproof, easy camera install, and a very functional app, make this worth the extra cost. Add a subscription to one of the service levels for additional features such as full DVR. I've set up four cameras and can now keep watch on my property and livestock when I have to leave. Geofencing arms the system automatically so I don't have to fear forgetting. Careful placement of cameras and defining activity zones help eliminate false triggering and nuisance alarms. Two way audio allows me to hear and talk to visitors or just reassure our dog that we haven't forgotten about her :)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. Clear picture and night vision. Rechargeable. Comes with magnetic clip to screw to walls or ceiling. Great wide view. Ability to personalize cameras to every place and turn them on and off to save battery for low traffic areas.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Arlo pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras, easy to setup, wish software would allow alerts by camera instead of all cameras. Love that there is no monthly fee for 1 week of recordings.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. The color, view, and sound are great. It would be nice if the camera's had a longer battery life, otherwise a great product.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice system for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Camera clear and not too much lag time between activity and alert. Only complaint would be it seems to lose battery fairly quick in cold weather

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Easy to install.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great system . Good quality and easy to install. I did have to purchase other hanging brackets. They were not expensive to purchase Love the feature of being able to control by my phone. Great to be able to add more cameras Very happy with purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great camera security system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do like the cameras, but the batteries do not last well in high traffic areas. Subjects entering the cameras view, often do not show up until they are almost out of view. Get a power adapter or solar charger for high traffic areas.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 4 out of 5 stars

    Great that it's wireless

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Only able to use "zone" functionality when using power cord (not battery). A little glitchy with medium strength WiFi but I do recommend.

    I would recommend this to a friend