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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5947 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the excellent camera quality and ease of use of the Pro 2 2-Camera Indoor/Outdoor Wireless 1080p Security Camera System, praising its simple setup and effective night vision. However, some users mention challenges with battery life and inconsistencies in motion detection. A few also reported concerns about the app's functionality and the system's overall reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 5,946 reviews
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Love!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never knew how much was going on around the house (outside) until these little gems!! So far nothing alarming, just interesting... we “have” two cats!! LOL Easy set up! Had up and running in less than 30 mins, that’s from box to hanging to monitoring!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Easy to move around but the pic leaves one wantin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are a neat piece of technology but the picture really isn't that clear for being 1080. To use the camera to its full potential you really should have it plugged in, which defeats having a wireless camera. The cameras are cool because they are easy to move and are easy to hook up but the battery life is maybe 2 months. That is having the camera on proper like with motion detection on, because if I knew when something crazy was gonna happen I would not need a camera right!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the system a little less than a month ago and so far it’s done a great job at capturing all the activities around the household. The battery can drain fast in a high traffic area, so I recommend a backup battery and charger.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had the arlo system ...the arlo 2 system is so much better it is night and day literally...great camera 1080p...motion sensor...works flawlessly...the best deal i have seen on these cameeas since they came out ...100000...percent satisfied...

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Arlo pro-2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far only had cameras for 1 week and had decrease activity on them due the battery being drained fairly quick. Down to 70% in one week with the factory settings. At the this rate battery will last about 5-6 weeks. Resolution is good, but I have it set to the highest and resolution but will drain battery faster. Not sure if I will keep them or try the Nest outdoor IQ cameras instead.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just open the box and install the ap and you are all set. Very easy setup and it gives you notifications every time the camera is activated. Either mounting the camera in one spot or set it on a table or shelve, very good for your first security camera system.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Arlo Pro. 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of the same system. I purchased it for the church where I am pastor with the plan to eliminate our alarm service. The images are clear. The two way communication is good. Installation is easy. Battery life is good.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 4 out of 5 stars

    Keeps house covered.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are easy to set up and have great resolution as well as sound. Have had issues where they go offline and customer service helped immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for my house. Can't beat the great value and free cloud storage for 7 days make it so much easier to protect your home. Only gripe is the speaker sucks for speaking to someone, but again the main reason for it works flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding wireless 1080p security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brilliant 1080p wireless outdoor/indoor HD security camera. Can be utilized indoor or outdoor! Instantly sinc the ARLO Pro cameras with your smart phone and view activity in-real-time inside or outside your home, " I highly recommend this wireless security system!"

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Feel better already!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed easily. Set up was easy too. We purchased this because of recent break ins in the neighborhood and now feel better that we can keep an eye on things. The door/window stickers are a nice additional safety feature, letting anyone who sees them know we are watching!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good 90% of the time.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App it's ok. It lags sometimes. It requires a monthly or annual subscription. Picture quality is good. Design is also really nice. Battery life is decent, depends on how much it gets used daily. Overall, happy wit& the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great do it yourself security system. Currently have 3 cameras, will be adding 2 more for total coverage. Like that the app is free and is simple to navigate. Cameras are really clear during daytime, night recording is a little grainy, but gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Arlo Pro 2 camera system for home monitoring. The cameras and the base are very well built. Installation is easy and the app is user friendly- easy to navigate. One of the best things is the 7-days free cloud storage. Very satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great camera, great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this camera. It works great the only downfall is that it has about a 5 second lag when watching live video feed other than that it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    easy to set up,and use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the easiest home security device to set up and use. The storage in the cloud makes it easy to review all issues if necessary. I also like how easy it is ti scan the cameras and cover all areas of your property that you would like to monitor

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is ok and it's super easy to use. I dont like that it's a few seconds behind real time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to setup, easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Through the years I've had several camera systems. Arlo was the easiest to get going. You can view if from your computer, or from your phone. The only reason I'm not giving it 5 stars is because I'm having a difficult time getting it to work with Google Hub. The first day I installed the system it worked with Google Hub. The very next day, nope. I've tried every option I could find via searches, done them; nope. I would also recommend purchasing the charger to each camera. This gives you 3 seconds pre movement. Very handy. all in all, I really enjoy this system.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 2 out of 5 stars

    Mostly good product, terrible service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently installed Pro 2 system. Easy set up overall, but one of the cameras did not work. No motion detection. Went to Arlo service, waited 20 mins for chat. Finally got through, 5 mins in their chat disconnected. Tried again the next night. Spent 30 mins with rep trying to diagnose the issue. Eventually agreed it was defective out of the box and would send an email with return instructions. Got email, said I NEEDED TO PAY TO SEND BACK THE DEFECTIVE PRODUCT. Frustrated, went back to chat. 15 mins later he told me they would waive the fee, but I needed to call the service center not go through chat. So called the service center. Rep asked me to hold so he could review my case. 18 minutes later he still hadn't come back so I hung up. Extremely frustrated. Even in a COVID situation, this is just a terrible experience. Too bad since otherwise seems like a great product. Still waiting for a response to my last email....

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity
    Cons mentioned:
    Motion detection

    Rated 3 out of 5 stars

    Good camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are average cameras but I did love the wireless Did not pick up motion very well And they lag a lot

    I would recommend this to a friend