Customer Ratings & Reviews

Enjoy the viewing, when away from home and the alarm

The hardest part about setting up these cameras is deciding where and how to mount them. I was able to use the supplied wall mounts (silver half circle) for 2 of my cameras. The other 2 needed length adjustable wall mounts. I had to get them far enough from any walls on the side of the cameras to get a good night image. If the cameras are mounted too close to the wall, the IR LEDs reflect off the wall and make the rest of the image very dark. Sync’ing them up with the base station was very easy. The app is very user friendly. Before buying the Arlo Pro’s, I read a lot about the motion detection issues with the original Arlo’s. These are my first set of security cameras so I don’t have any real reference but I feel the motion detection works just ok. I expected more. My cameras are mounted about 10ft high and seem to detect motion 15-20ft away. From what I’ve seen, the camera starts recording about 1 second after detecting the motion. However, since it seems to take a while for the motion to be detected, a lot of the action has already passed by the time the recording starts. With that said, I’m still able to catch the mail man pulling up and dropping mail off. And I’m still trying to fine tune the motion detection sensitivity so maybe this will get better. For my purposes, I’m satisfied with the Arlo Pro’s. We’ll see how the rechargeable batteries hold up. These obviously wouldn’t work for people that want to constantly view or record footage. But I had all 4 of these cameras mounted/set up in about an hour including installing and adjusting the settings in the app. With my limited DIY skills, it would’ve taken me several days to try to set up a wired system. Honestly, I probably would’ve ended up paying someone to install the system. So anytime I have an issue with the Arlo Pro’s, I remind myself of the compromise I made.

My brother got one used his then I had to have one

Easy to set up, check and update settings via the app.

Works well even in low light situations. Very pleased.

I have another set and I want this one for my sister

Happy with this product . Highly recommended!!!!!!

Love this system and all the features. Will buy it

Good cameras, but have to keep charge the battery.

If covering a large area would recommend 1080 cam.

Excellent product will recommend 2 everyone to buy

I've only had it for a little over a month. This is a terrible system. First of all there are no printed instructions that come with it. You have to go to Arlo's website to set it all up. The instrctions are very vague and leave you guessing. One you do get it working it all seems fine, It didn't take more that a few days for problems to start. The cameras go offline regularly. When recording, there is a delay that barely catches anything. What is recorded can be choppy and pixelated. Also it stops recording mid action. Customer support from Arlo is terrible. You'll wait for a very long time before someone overseas takes your call. They'll ask you to do redundant things that solve nothing. It took numerous calls to get a defective camera replaced. The replacement received is also defective. Save yourself the trouble and frustration and buy something else. You don't need a false sense of security. Go to http://www.arlo.com/community and you'll really see what owners are saying. I wish I could return it but Best Buy only gives you 15 days which is ridiculous. I really regret ever buying this.

Very easy to install. I wish the camera had 1080P.

I feel very confident with security camera........

There is a delay in camera notification. You can’t talk to people through camera with much success. It is fair, I plan to do research on a new system.

I would recommend professional installer unless you really know your stuff. I bought the whole system but it was a big job. The whole system $700 a bit pricey. Overall it is a nice system.

I am having issues with Ring... first the battery came largely dead (took 12+ hrs to charge), then (and now) I am receiving 'poor quality' notices and the bell didn't ring - turns out I had to buy a Chime from Ring (for another $60+) which ONLY woks if I have my phone WiFi set to Chime! and the battery continues to discharge. for the amount this cost, plus the additional chime, I cannot recommend it! (I would have given it 1 star but Ring support personnel have been very nice trying to resolve my issues, albeit without success)

Just Ok...........................................

Somewhat challenging to positionsecurity camera to set up detection notification from a reasonable distance. Otherwise, configuring the cameras and the base station were relatively easy.

On the expensive side, but it is a quality product