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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 8223 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the camera's quality, ease of use, and long battery life, frequently praising its simple setup and effective night vision. However, some customers expressed concerns about the motion detection's reliability and the system's cost. A few also mentioned minor issues with response time and the mounting options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 384 Showing 7,661-7,680 of 8,222 reviews
  • Rated 3 out of 5 stars

    Battery dies quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once charged the battery dies quick. It's mainly the one I keep outside.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good camara but have to charge a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camara but have to charge a lot every 1-2 weeks not 6months like netgear says

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not 100% happy with product. Settled for this instead of what I really wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great quality and easy to use video monitoring

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being that this is my first video monitoring system not installed/monitored by an alarm company, I have been pleased with the ease of the set up, installation and application features. Once out of the box, it only took a plug in of the base station hard wired to the router/modem (doesn't seem to feature a wifi option but maybe I'm just not tech savvy enough), installation of the already fully charged batteries, downloading the application, registering as a user on line and positioning of the cameras and it was up and running. The application has many options to set up alarms, customize what the system does when it senses motion, automatically turns on night vision, records a certain amount of time, as well as many other features listed on their website. The clarity of the high definition wide angle cameras and sound is good but some of the footage appears a little grainy when the subject is twenty or more feet away. You can easily position the cameras very discretely because of their size. The rounded magnetic wall mounts worked great so you don't have to be an expert in electronics or installation by any means. I actually used heavy duty double sided tape to position them throughout the house so I didn't have to drill holes in the walls. One of the perks with this system is that it includes free limited cloud storage but is also upgradable. With their free service, we are able to record and store seven days of recordings without having to pay a monitoring company or worry about taking up data since it's stored on their cloud. One of the other great options is that you can always add more cameras. The only issue I've experienced so far is the lack of audio when playing some of the video but I believe it may be an issue with the app or the device I was viewing it on because it played fine on a different device. I would recommend this product to anyone in the market for an affordable option to have video surveillance or even as a baby monitor.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They are ok.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok. They connection a lot and are slow.!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you are looking for security cameras with wirless connection.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batteries don't last long. I have to charge up every 2 weeks not 4 months as they say

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is awesome because it’s wireless but with that being said it only works when it wants to. It will go offline even though my WiFi is working. Then you have to reset it which is not ok when you are away hints the purpose of having the cameras. But when the camera does work they are descent

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera worked well, although the image was a bit grainy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Quilty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera works goot. The only problem is every 6 month the batteries will no longer hold a charge. So you hope best buy will exchange them or you're stuck buying a expensive battery. This needed to be addressed . Have have gotten 6 batteries over the past 2 years!! What a pain!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Video traffic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return since it couldn't detect anything beyond 14 feet.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Would be okay, but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for a week then it stopped functioning. Returned it for a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had been looking for outdoor wireless cameras for a while. According to all of the reviews I read and watching the video on their website the Arlo Pro seemed like the perfect solution. It had great reviews. However, the video advertised is not at all what you get. We couldn't even make out the numbers on a license plate or my husbands face from 12 feet away. I asked the Arlo community for advice and received a lot of suggestions. I tried all of them, but, it didn't help. We returned the cameras.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Battery life is not that good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is not that good for high traffic areas.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Arlo Pro Don't buy them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality not that great. About a 10 second delay before they start recording so you miss some recording. My battery only lasted 3 weeks and would not charge - after an hour on the phone with support shipping new battery. I returned the cameras today because I foresee problems in the future with these.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't meet expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First we were told the batteries would last 3-6 months. One battery was completely dead after 6 days and the others weren't going to make it to 1 month. The day time picture quality was great and the night time was terrible. This might work well on an indoor use but didn't work for me on an outdoor use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok'ish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some times fails to detect movement When walking right in front of it ☹️

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok system....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are ok, however returned for the newer model

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Product was not as good as I had expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a camera for my home but this product didn't meet my expectations.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Is ok not good when you zoom in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is ok for the price but not the best quality on the picture is not good

    No, I would not recommend this to a friend