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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 8223 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the camera's quality, ease of use, and long battery life, frequently praising its simple setup and effective night vision. However, some customers expressed concerns about the motion detection's reliability and the system's cost. A few also mentioned minor issues with response time and the mounting options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 394 Showing 7,861-7,880 of 8,222 reviews
  • Rated 2 out of 5 stars

    Too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product but too expensive compare with other brands

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty camera system.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to happy with this product cameras start going out one by one months after I purchased them. 3 cameras out of 6 out. I purchased extra batteries and thought that would fix the problem but it didn't.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Researched for 100% wireless cameras loved that they were and had rechargeable batteries! Got them home to hook us and they do not work with WINK and the signal strength is horrible. They are going back...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best Wireless Security camera so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I wanted to add a security camera I initially brought the Ring Stick Up Cam since it had two way audio and also can be charged by solar panel. I used it for a week but was very disappointed with it. Every few mins I would get a motion alert. If you get that many alert then it becomes little useless as you tend to just ignore those alerts. Also the worst is it will not alert you when there is actual motion. Also the customer service was non existent. Then I heard that Arlo came up with the Pro with two way audio. I immd. returned my Stick up cams and brought this one. It has been two days and I must say I am very much impressed so far. The video quality is amazing, Only had couple of false motion alerts per day due to a tree moving a lot which is totally fine. It has a big field of view. And the best night vision too. Even the two way audio is good. I have read some reviews that the audio was way too low in the camera but I did not experience that. The audio is perfect on both ends. Waiting for more software upgrades they announced for smart motion detection.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No comparison to Night Owl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo wireless cameras are no comparison to the Night Owl Extreme HD 3.0. Sales person sold something he didn't know know difference between the two brands. Night Owl is far superior and hassle free. Who has time to recharge batteries when you're on the go?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont waste your money on this system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers are barely audible Cameras don’t detect motion until you are a foot in front of them You are better off saving your money and buying dummy (fake) cameras because that’s basically all that these cameras are good for

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive and broken

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it and worked great until the SHORT 1-year warranty expired. The camera just went dead and the support with no help. This thing is expensive and can't believe the camera dies a short live and expensive to replace.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery life is terrible!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I'd try out these wireless security camera's but I am absolutely regretting my decision. They don't hold a charge longer than a week or two. It's too much money to spend on such a garbage product.. Just get the wired cameras.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dont buy wait....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 many problems for a new system. 2 of the 4 batteries didnt work after 4 m & we both were screaming on the phone 4. 1 hr 45 until they finally sent us 2 new batteries. 1 camera sends me a motion detection after a live feed. $700 on a half as$ product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras have long delays and when you use the app it says buffering most of time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Camera System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2+ Second delay on live feed, motion sensors choose when they want to work, app based product with not enough functions. Taking it back ASAP. For the money, not worth it . For my safety and security not worth it at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unable to recharge batteries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been able to use de cameras with out the charger. In the beginning they work fine with batteries already charged, but when they run out it has been imposible to recharge them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Works until you have to charge them

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have spent hours and hours with their tech support every couple of months when it's time to charge them, because they will not charge. Error after error, replacement batteries, chargers, it's a disaster.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About a year and a half of ownership, I do not record everyday or every night, maybe arm the system once or twice a week. And All 4 batteries seem to be junk already, they need to be charged Every week or so without use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible reception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I would move the cameras more than 3 feet away from the base station they would loose reception. If I wanted all my cameras stacked in one place this product would be ok, but that’s not practice. Total trash.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    One doesn't detect motion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've done everything on Arlo support, sent two support tickets with no response. I guess I need to take back but not sure I have receipt other than credit card. If it wasn't for this, I'd give 5 stars.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Security cameras

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to use at our business unfortunately it was defective and we tried to get it swapped out but my husband couldn’t find receipt so we still have defective one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never worked right

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasted a whole day trying to get this system to connect with current router. End of the day took this back and went with Google Camera system. 10 minutes later up and running.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    One keeps going offline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are going to return the system. One of the cameras keeps going offline. They said to bring it back and they will exchange it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor batter & lag in live view

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    poor battery & lag in live view poor battery & lag in live view poor battery & lag in live view

    No, I would not recommend this to a friend