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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 5946 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the excellent camera quality and ease of use of the Pro 2 2-Camera Indoor/Outdoor Wireless 1080p Security Camera System, praising its simple setup and effective night vision. However, some users mention challenges with battery life and inconsistencies in motion detection. A few also reported concerns about the app's functionality and the system's overall reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 5,945 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth every cent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great cameras. Purchased them because a friend used them in their air b n b in Hawaii. Awesome images.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Would count on them “MOODY”

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really needed these cameras for security, peace of mind, protection. Lets see, maybe half of 1 out of the 3 is what it gives us if its having a good day. (And yes I’m talking about the security system). We’ve tried different angles, half time it will pick up image, then if it does, barely lasts, always lags & yes I’ve upgraded my internet until I can no further, even had them do the extenders (professionally). Adjust sensitivity, angle, placement & positions…short of handing it to someone when they walk in our driveway and to the door which at times it does not pick up. And as for battery life, my cell phone lasts longer, we purchased the Arlo solar panels too keep them charged. Don’t waste your money there either. One has completely quit working & the other only charges half the time, so we are constantly interchanging 6 batteries & some are climbing extension ladders every 2wks. Well I personally can’t due to medical issues, so when my kids leave for school or are gone for a period of time, I have no idea what I will do. Well, yes I guess I do…have to buy a new system that I pray isn’t as disappointing as this one. I really didn’t have the money to spend on this one but had to have one, unfortunately. Now I guess will have to pay another crazy amount for another kind BUT IT WILL NOT BE ARLO! Another issue that constantly happens is keeping the cameras linked to the home base. At times we will be good for a month or longer. Then at times 1 or 2 will disconnect & be a hassle reconnecting 3 or more times within a day or week. My recommendation as you can tell is reconsider buying, then if you still have just a maybe in your head, reconsider again. If only I could return & get my money back to put towards another system.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Ok cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a total of six cameras set up and for the most part I do like them. However there is a bit of lag time because if it detects something it doesn’t seem to catch the whole thing. Also the battery life is not at all what it says it is.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Glad to get the rechargable battery.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video is better quality now and you have sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pretty good cameras

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cameras very reliable good picture. Work with all the smart interfaces i have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good first security camera system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this system for monitoring our residence because no monthly service plans are required. Learning the feature sets and how to use them is key to both product satisfaction and battery life. It's amazingly simple to set up and get it working but the configuration has required some attention.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I placed one camera in the front of our house & one in the back. Easy setup & quick installation. The picture quality is good. I dislike that it doesn’t record continuously. There has to be motion detected or you viewing the image. I even inserted a usb drive to give it more memory.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 2 out of 5 stars

    Not as great as I expected for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set everything up Christmas day and it worked great for about a week. After that I kept having multiple issues with it. The cameras will randomly decide to not detect motion. That's why I bought them to detect motion and notify me what it is. I have to go into the camera settings, shut off the cameras, and then turn them on again to get them to work properly. I also have issues with the app on iOS. Sometimes it will just have a blank screen and it will cause my phone to freeze up. I have until the end of this month to return it which most likely I will do. For the price of the device it should work way better then it does. Would not recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system works awesome and has an awesome picture! You can access the system anywhere!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and easy to setup, some issues with app.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy for this indoor outdoor system. I did purchase additional amounts for outdoor as I didn't like the magnetic mounts for the cameras I place outdoors. Android app experience wasn't too great. I had continuous device app push notifications whenever the app was running.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Not as Advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WiFi signal increased when applied to power outlet. You have to purchase plan for additional features. I thought plugging into outlet would give the extra features. 2-way Voice volume is low. Motion detection range is narrow. Picture quality is beautiful.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome video and sound

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera system. Easy to set up and user-friendly. Great quality picture and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product more than met my expectations given the reasonable price. Since I am using it for security, clarity is fine and color is good. Battery life great so far. Have had the cameras up for a month and batteries are at 82% and 75%. Very easy to sync (lots of YouTube instructions) and install. The concern is the camera attaches to the bracket by magnet. Therefore you have to place it high enough so that someone cannot just swipe it by pulling it off.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo cameras were quick and easy to setup and install around my house. They also look nice with the glossy white color.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system, no issues at all, app makes it easier to view anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this product love it and easy to use. If you need a out door camera this is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Camera system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system has held up excellently for the last year and is still going strong.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very clear video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear video and no need for monthly fees. Battery life seems very good as well. Still 60% remaining after 3 weeks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DO

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Posting of content in exchange for compensation of any kind including the receipt of free or discounted products other than through the verified Best Buy Tech Insider Network program, or posting reviews on behalf of the manufacturer of the product being reviewed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best wireless Security Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image quality and very easy to install. control through the app is very simple and now I can monitor my house 24hs.

    I would recommend this to a friend