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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 5946 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the excellent camera quality and ease of use of the Pro 2 2-Camera Indoor/Outdoor Wireless 1080p Security Camera System, praising its simple setup and effective night vision. However, some users mention challenges with battery life and inconsistencies in motion detection. A few also reported concerns about the app's functionality and the system's overall reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 5,945 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Security System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a solid security camera system. Used both indoors and outdoors.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Night vision, Picture quality

    Rated 5 out of 5 stars

    Easy to set up and use, great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first i was very skeptical of this system but decided to pull the trigger, worse comes to worse i can always return it, right? Right! Came home with it and the box sat there for a few days unopened as i kept thinking if i should go ahead with the “install” and started doing my “homework” by reading more reviews and videos. Three days later and i ripped into the box and decided to set this bad boy up. First the system is super easy to install, plug in the main base in a power supply and then into your router and that’s it!. Each individual camera syncs wirelessly and flawlessly and stays that way once they are paired up, the video/audio quality and range is amazing. Night vision also works very very well and is automatic. I ended up purchasing a few more plugs as i like the extra features of having the cameras plugged into a power supply, but i do have 2 of the cameras running off the battery only and its been smooth as silk. Pretty much most of the house is covered and i did just place an order with BestBuy for another Arlo Pro 2 camera for another room and this will make the whole house eyes on. The Arlo App for the iPhone/iPad is also phenomenal, has geofencing so no need to arm/disarm the system. Once Arlo detects you are outside the perimeter it will arm the system and disarm autonomously. Very very beneficial and fool proof. If you want the extra added security of having eyes on and ability to see and record motion or anything at anytime, then i highly recommend you do some homework on this system. The unit and cameras themselves are very appealing and look like something out off the future not like something out of a Navy Seals or MadMax movies, its very low profile and modern looking. I highly recommend this system for an easy set up, ease of use, navigation, phenomenal audio/video quality and the overall usefulness of the system. I now can see that my family is safe when i drive down to the store and hear sirens and local policy flying down my street. It’s a no brainer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially was hesitant to buy this system because of the price. Then decided to jump in when Best Buy was running it on sale. I'm very glad I bought the Arlo Pro2, it was an easy set up and has in the month I've had it worked very well. I will probably be adding another camera or two in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use product, no profesional installation needed. Cameras have great picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality and Easy to Install/Use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great setup that does not require you to drill holes or install long cables. We aren't too comfortable with Wi-Fi based cameras because (I may be a conspiracy theorist, but) I'm sure SOMEONE has full access to these that shouldn't, and we have to trust that they won't take advantage of that. So, I keep the Arlo box unplugged until we leave the house. The system itself is amazing though and it requires no monthly fee! The app is 10/10 as well.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for home safety and surveillance, simple to install, easy to use and visually clear.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera foe its value, I bought it when it was on sale for 400$

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Camera,Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best, easy to install, anyone can do it. The phone app is great and very easy to download and use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, use and good quality picture. Has a good motion sensor range and picks up cars in the street.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent security cams.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent security cams. They work good and fast. I don't like the Zone feature won't work unless it's plugged in.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good split screen viewing .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent color in images and video cam capture every thing going on outside good security investment.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Came Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did Not Disappoint, an excellent security system that can be monitored from my smart phone... an awesome investment!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The arlo pro 2 is great. The video and audio quality is great. It alerts my phone when there’s motion.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 1 out of 5 stars

    Defective cameras

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the first set of cameras expecting them to be good especially with the wire free option. But a last I was wrong, out of the box one camera had issues updating. No big deal just wait a little longer for an update. That was the first "issue" and it didn't stop there, then it wouldn't stop detecting motion though no motion was present even after we paid for the monthly plan and set up activity zones. Then from there no notifications would be sent to my phone. So I pulled the camera down as Arlo's technical support said and resynced both cameras twice, two separate calls with no changes in the one camera. Where after the second resync the camera that did work originally would only work intermittently and wouldn't post notifications. That led to an exchange of the package at Best Buy to hopefully not be so unlucky and have both cameras work as they should. But again one defective camera, this time it wouldn't even power up after switching batteries and plugging it into the included wall charger. So finally returned the package and now will never use Arlo again as their quality control couldn't catch 3 bad cameras which were purchased and then returned with in a 10 day span.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great resolution on camera. Battery life is good. High definition and great bluetooth connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Awesome System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System is awesome. The app is great and integrated well. Extremely easy to use. Great piece of mind when away from home.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great security system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't understand the negative reviews. This is a great system! I'd definitely recommend it to anyone else.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The arlo pro 2 is much better than the arlo pro. With the pro I could walk by before it started recording. With the pro 2 with the 3 sec look back I don’t have that problem. The pro 2 has a better picture but not enough to make me buy it but the 3 sec look back was, can’t get buy it now.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is awesome and it’s very useful for single family home and to track of activities.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Really easy to use and the app works perfectly! Wireless is a winner for me.

    I would recommend this to a friend