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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5947 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the excellent camera quality and ease of use of the Pro 2 2-Camera Indoor/Outdoor Wireless 1080p Security Camera System, praising its simple setup and effective night vision. However, some users mention challenges with battery life and inconsistencies in motion detection. A few also reported concerns about the app's functionality and the system's overall reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 5,946 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed at our lake house. It has worked exceptionally well!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great security csmers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Great to be able to see anything going on outside.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Clear picture. Ontime notifications. Would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Very Easy Set Up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Great app on smart phone, easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    camera is working so far.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installer not able to do wired install therefore working on batteries. Installer said magnetic mounts which came with camera designed for indoor use. the problem with permanent mounts according to reviews is camera difficult to remove in order to change batteries and connote be wired. will have to see how camera and batteries perform in cold weather.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Great System

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Great quality video during the day.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Cameras, NOT wireless if you want to record!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of these cameras are great. The app is subpar for the price of the cameras, but it's still okay. The concept that I have to purchase a $67 subscription to have my cameras record when motion is sensed is kind of obnoxious. Then to top it off, the cameras require 24/7 AC power (aka they need to individually be plugged in to a power cord and outlet) in order to record ANYTHING at all. Was highly disappointed by this feature. Especially because this is not advertised and the cameras were already mounted when we learned this concept. Buyer beware.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality is great quality of hearing from cámara can be better

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this everyday! And never have had a problem would highly recommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Arlo just doesn’t get it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the course of two years i have purchased two of the Arlo - Pro 2 Camera Systems so i kind of know what accessories is going to come in the box which use to at the very least include four magnetic mounts, one full size outdoor metal mount, six foot power charging cord, and base station which was equipped with a very loud ear piercing siren. So when i made my third purchase this week i was shocked because I wasn’t expecting to find out that Arlo basically downgraded what I use to get. So now Arlo still included the four magnetic mounts but instead of the nice full size metal mount that use to come in the box has replaced with a much cheaper short stubby mount, and the six foot charging cord was replaced with a much much shorter 12 inch charging cord, and the base station that use to come with the system with the ear piercing siren has been replaced with the same base station that they use in the Ultra 4K camera system, which has a much much quiter siren that frankly is a joke to the point why even have it. And the topper on the cake was after installing Arlo’s updated app and after installing the base station and cameras when i would get an alert it was taking up to five minutes to upload the video clip and at one point it wouldn’t upload the video at all. After, uninstalling and reinstalling the Base Station and cameras with no success I finally gave up and returned the system. Conclusion, Arlo has always included bare minimum accessories with their camera systems, and thats because they know your going to have to buy extra mounts, etc., and you will pay premium price for their accessories and that’s what their counting on. But now they have taken it to a new low by downgrading the mount, charging cord and siren. And lastly ever since I’ve been buying the Pro-2 system the technical issues have gone from bad to good, and now with their new app it’s gone from good to worse and unfortunately for Arlo they’ve lost a long time customer for good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Great cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and just what I needed to feel safe at home

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding cameras!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The arlo pro 2 system fits my needs & is perfect for home security!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great...

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love ours. Sometimes recharging is annoying but otherwise great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Nice Set

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are really nice. The time frame for them staying up and going can use some work. The Quilty of video is clean and very useful.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Caspers,
      Thank you for taking the time to share your Arlo Pro 2 experience. We are glad to hear that you are pleased with the video quality of your Arlo Pro 2 cameras.
      Our team would appreciate the opportunity to learn more about the time frame you are referring to above. Please send us an email at askarlo@arlo.com with a screenshot of your Best Buy review, additional details to what you are experiencing, email address linked to your Arlo account and contact number. We look forward to hearing back from you.
      Best Regards,
      Arlo Team
      ^KN arlo_us

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent camera, great quality video and app friendly

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras work wonderful and they are so easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Superior system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install with amazing results, camera system has amazing clarity

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish battery life was a bit better when camera is in a busy area.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    No wires needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazed how easy it was to set up. The Pro2 1080, is the way to go

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Nice security camera system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and the app was even easier. Battery life is excellent.

    I would recommend this to a friend