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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 5946 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers consistently note the excellent camera quality and ease of use of the Pro 2 2-Camera Indoor/Outdoor Wireless 1080p Security Camera System, praising its simple setup and effective night vision. However, some users mention challenges with battery life and inconsistencies in motion detection. A few also reported concerns about the app's functionality and the system's overall reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,840 of 5,945 reviews
  • Rated 5 out of 5 stars

    These cameras are great!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was worried about all of the reviews about "lag" but I really believe it has to do a lot with your internet speed. I haven't had that much of an issue with it and the battery life is really great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These cameras are great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was worried about all of the reviews about "lag" but I really believe it has to do a lot with your internet speed. I haven't had that much of an issue with it and the battery life is really great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality and at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it's your first pair or if you don't want to spend a fortune on a cameras, this is it. It may not be the newest out in the 2020 summer time but it has great video quality and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I looked at a lot of different options for security, and finally decided on Arlo hands down. It’s ease of set-up and operation, culminating in a first-class monitoring system is a real selling point!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really have enjoyed this Arlo security camera because it gives me great comfort to know who is at home at all times. Has really worked out for me and would recommend to anyone who is looking for security at home/ business.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clear picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to sync and view. Only issue is if you have to reset the Arlo it takes a while and constantly updated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuybuyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has been exceptional during all these different returns until I got the right cameras... they exchanged easily with no hassle ... will definitely buy from them over an over...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome wireless security cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as described. They are quick and responsive. Recharge quickly and last about 2 weeks on a charge. They allow me to check on my home and kids when I am not at home. Perfect for my uses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING PRODUCT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have multiple sets of these cameras and I am obsessed with them. They are my go to gift for family members. All of my family loves them and uses them for multiple different things around the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from original Arlo to this Arlo Pro 2. Good upgrade, all the original camera holders can be used. Quality is better and rechargable batteries appear to have decent life. Price was also great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our needs but the two way communication is not good at all Very staticky It’s great for our purpose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home security for dummies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The phone application is easy to manage and is even compatible with my Google Home. Recommend to anyone looking for a great home security system that is looking for easy installation.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 3 out of 5 stars

    Nice security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought these last night. I hope to have them up and working by this weekend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up. Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up for Black Friday. Good deal, but would have paid full price for it also. This is a simple set up with no wires that provides me the sense of security for my home I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy and so worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never owned a security camera system before and it is a great first buy. It is so easy to link up and access the videos. i can get it on my phone on my computer and see what is going on at anytime day or night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great! Easy to set up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This security camera system is great! It’s easy to set up and connect to your network. The up front price is equivalent to my cable provider home security system, but the CVR is half the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No More Worrying if I Closed The Garage Door!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I had a dollar for every time I turned around and came back home to double check if I closed the garage door i’d Be rich! No More! So easy and quick to pull up the camera and check without going back home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, super quality video. Immediate notification in my smart phone when the motion sensor is triggered. I like the fact that I can easily move the cameras to different locations. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great versatile camera. The battery last a very long time due to the fact it records when motions activate them.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease
    Cons mentioned:
    Motion detection
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great camera system with some minor flaws

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera pack is a bit different than others I have, but that's not necessarily a bad thing. Setup is unusual, but simple. Instead of connecting directly to your wireless network, they connect to their own base station, which is in turn hard wired into your router. The cameras must be synced with the device , which is easily done via a push of the button on each, or scanning a QR code within the mobile app. It's a breeze. Installation is also simple, with a clever magnetic mount. Install the small base on the surface of your choice and move the camera to its desired spot. The only drawback is this makes it not quite as flexible in mounting positions as a movable arm, so there's a trade off. Images from the camera are sharp, and the wide angle lens covers a lot of space. The motion detection works well, so long as you don't have a lot of movement in the field of vision. Think blowing tree branches. If you do have a lot of movement, you'll get a high number of alerts and a quickly draining battery. But, if you want to limit the area where motion is sensed, beware. Inexplicably, this can only be changed when the camera is charging - and if you could easily run power to where you wanted to mount it, you probably wouldn't be relying on the batteries. The quirkiest thing about this device is the lag. When images or sounds are detected, it takes about 1.5 seconds to appear on your screen or speaker. Not a deal-breaker, but it makes back and forth conversations with your visitor always sound as if you are far away, when the idea is to make it look as if you are always home. We've had this installed for a short time, but it appears battery life will be as advertised, which is excellent. Of course, if you put the camera outside and out of reach of burglars, this means you'll need a ladder every time you need to recharge the unit. Overall, a very nice system, if you can live with the small limitations.

    I would recommend this to a friend