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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 5946 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the excellent camera quality and ease of use of the Pro 2 2-Camera Indoor/Outdoor Wireless 1080p Security Camera System, praising its simple setup and effective night vision. However, some users mention challenges with battery life and inconsistencies in motion detection. A few also reported concerns about the app's functionality and the system's overall reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 222 Showing 4,421-4,440 of 5,945 reviews
  • Rated 1 out of 5 stars

    Not Impressed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because of the things it advertised via the packaging in lieu of the most popular home surveillance product (started as a doorbell) on the market. I gave it some time to grow on me. The advertisement is down right misleading. To get your money's worth from this you it to be hard wired. If ita not hardwired you cant utilize the crv function. Also, you cant create activity zones. Requiring ot to be hardwired takes away the portability of the camera which is its number 1 draw. Then you have to worry about the dependability of the video stream. It misses a lot of movement. The clips are short. My hub base goes offline often. I use an orbi with 2 additional satellites and I still have issues with this thing. The battery life is a joke. If you live in an area with moderate traffic you'll be climbing your later to bring this thing in the house for a charge about once a month. i also bought the solar panel. The cord is short and there are no approved options for longer cords to connect the panel to the camera. You better hope you get adequate sunlight in to your cameras location to install it. Night vision is pretty bad also. All in all this was a bad purchase and I'm thinking of selling mine for a deep discount just to cut my loss and buy something better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for security and comfort. Lots of crime around. So bought a few cameras and set up internet and router.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s not a great camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The arlo Pro is not the best camera. Sometimes it keeps log out and the color doesn’t seems like 1080p. And also for the speaker you have to keep it holding when you want to talk and then when the person responded kind a delayed response.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo pro 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set of cameras... would recommend gettong the solar panels, its a pain to be running cables to the camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set of cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to tweak the settings to lower the reecording quality to make the batteries last longer but once I did I love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera system

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to keep an eye on my elderly mother while I was away at work. Ultimately helped save her life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cameras

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put up these two cameras outside for security. The picture and sound quality is great. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for a great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable wireless camera. Works great for around the house and apt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent home security tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras do more than I’d hoped and has given my home security the extra added coverage that I needed. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one does home security cameras better than Arlo. The black friday sales just make them so much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A cut above all else.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned plenty of different security cameras this one is way above all else I am very pleased to have found the Arlo pro 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! There is a delay in the timing of the video but is expected because of WiFi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo was highly recommended by several friends. We decided to purchase and have been very pleased.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Ok camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive for the quality. The products lag a few secs and the battery life drains super fast. Sometimes it also lags in the viewing live options and seems to always be offline.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video is amazing as well as the voice recording! Alerts can be annoying since we have a lot of wildlife. Love the product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broken 2-Way audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Way audio is defected and not working. It’s difficult to find customer service contact info (email or phone) for Arlo. The support pretty much forces you to look through the support questions or chat. It’s rediculous. Good news, hence an extra star. The camera set up was easy. The quantity is OK. The ease of moving the cameras is great. The battery last for 2weeks in high traffic areas so I would suggest to buy the recharging thingy. It’s absolutely a plus, and why I settled on Arlo, that they have free 7 day cloud storage.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 2 out of 5 stars

    Not happy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not liked these since we purchased them but was out of town past return date. These are junk and would never buy them again. They don’t pick up a huge UPS 10ft ft the cameras.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a surveillance system for our home, but didn’t want to have to deal with wired installation. This is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good system for keeping an eye on things

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is a good value for the price. I have had it for just over a month and it has worked just as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cams. Excellent video/audio quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A/V quality excellent. Range could be better although Wi-Fi repeater solves that issue. Plugin outdoors would be in order

    I would recommend this to a friend