Customer Ratings & Reviews

Arlo camera and based station was a breeze to setup.

I love this system because it help keep my house safe!

The setup of a two camera system took less than 15 minutes. Quality of construction and style are excellent. Easy to mount or place out of the box, it has a mount that the cameras magnet adheres to, or by using additional mounting options that are available. NETGEAR is a solid name in networking and has been around (stable) for a long time. HighRes imagery is great for resolution and recognizable images. You can add additional sensors as needed. Can be used with desktop computers, Chromebooks etc. , macOS or Android devices through the well designed Arlo app or through the web interface. The audio alert is ear piercing - I MEAN LOUD! The cameras are easily concealed. The hub that ties every thing together offers multiple cloud storage options along with 2 local usb ports. The cameras use rechargeable batteries that provide power for a long time before needing to be charged. They are suitable for indoor or outdoor use. The cameras are of a true wireless design. I did not experience any dropouts or glitches. This is a premium system in all respects. The Arlo is a truly elegant solution to the security challenge. Crisp video and wide angle coverage make this system viable for home / office - interior or exterior.

Best home security system with 7 free days of cloud!

Great investment to help protect my home and family

You can talk into the camera and watch from your phone

Great investment for security and makes you feel safe

I love my Arlo cameras! I would definitely buy again!

Easy to install and use. Will see how batteries last

The pro 2 is good but recommend the ultra instead.

So let me start off the review by saying that I am REALLY enjoying this system. With any sort of wireless security system, there are 3 things that are really important to me: 1. Ease of setup 2. Performance of device 3. Battery life I will definitely touch on all 3 of those in this review. Setup: - super fast and easy to pair the cameras to the base station. I was literally up and running in less than 10 minutes. - still not a huge fan of the additional base station but does make it very easy to configure and get up and running Camera Performance: - really clear picture (can zoom in and still very clear) - LOVE the viewing angle. Can truly see a lot without having a camera with a motor - sound quality when talking from app to device is very good - the microphone volume is a little low in my opinion, but is ok - feels extremely solid in construction - I am using the record while motion is detected (as opposed to timed recording) and unfortunately, it is not always capturing the continuous video while movement is continuing. Also, there have been a couple times that it did not capture the video at all which was disappointing. Base Station: - very simple to pair cameras - like the ability to add a local USB drive which videos automatically get copied to - I am disappointed that there is no way to access the locally stored USB files without unplugging the usb drive. If I don't have another USB drive to plug in right away, then there may be a gap in the videos captured. Accessories: - though I do like the simplicity of the magnetic mount, I do not like how you can't use the full angle if it is plugged in. I do wish that they would have included in this package one of the taller magnetic stands and one of the simple stands - I was disappointed that they did not include an external charger for the battery. It does not seem to make sense that while I am charging the battery, I may not be able to capture any video. I definitely wish that an external charger was included App: - wish there was a way to store the pictures on the device the app is on and not in the cloud as it takes two steps to take the picture then save the photo to the device - the device name changes did not get pushed/updated correctly on some of the devices that the app is running on (mainly older versions of Android) - app will sometimes freeze with no warning or notification on the screen until I realize that it's not updating anymore - I wish that the same account could be logged in on multiple devices as we have some older phones that we use as monitors, but will switch to our primary phones when walking around. I don't really care for the fact that it kicks you off of the old device if you log on from another one using the same account. I have created multiple accounts and given those accounts access, but seems a little unnecessary. Would be excellent to be able to see and/or manage which devices a user is logged in from. Battery: - I was quite disappointed that these cameras use a proprietary battery that is not easily (or cheap) to replace. I do hope that this battery at least last for a long time (not duration of each charge but battery lifetime) - these proprietary batteries do seem to have a REALLY good battery life for each charge. Time will tell on this one to see how long each charge last as well as how long it will be until I need to replace the battery Other comments: - not sure if this is a device limitation or app issue, but I do wish there was a way to force it to use Night Vision or even better, schedule Night Vision force on times. The reason that I could use this is that I have the camera pointing across my front patio. We do have lights on a timer on our front patio that we have on every night for extra security. However, due to these lights, the area out in front of our patio is very dark. If I could force night vision on when our patio lights go on, I believe we would have a better overall night picture - I do wish that we could access these cameras using a different app (like tinyCam Pro) - as much as I like 7 days free, as cheap as storage is these days it would be awesome if they increased this to 14 days

This is our second set and we have not decided if how we feel about it. It was a bit challenging to get combined with our other set.

The battery life is terrible. I wanted to return it but the story is closed due to corona virus

Great system very user friendly great support staff

They were working great in the beginning, but now they won’t take a charge anymore

The system is excellent for monitoring the elderly.

Great love it........ I would recommend it........

Great purchase! Definitely would buy again.Amazing

I followed all the instructions and setup the account online. After connecting everything, the 1st step is to have the app on your phone or the website try to detect the base station. I tried that and even with the help of Netgear support, could not get the base station to detect. I have a high quality network in the home and I'm a Network Administrator with 20-years of experience. So yes, I'm sure I did everything correctly. I even factory reset the base station as instructed by Netgear support and there was no improvement. So unfortunately I'll be taking this back to the store to get a refund tomorrow. I don't have patience for trying this again. I'll either find some other product or not install a system at all, as I don't want to pay a couple thousand dollars to have power and network wires run all over the house for a wired system.

For the past 10 years, I have been looking hard for an independent security system that would free me from my long subscription history with ADT and, most recently, Ackerman Security. Paying for a monitoring service has been such a rip off for too long. The ARLO security cameras so far fit the bill as a first point of entry in designing an independent model for monitoring my property. Couldn’t believe how easy the system was to set up. Security systems have really evolved to the plug and play level with easy mounting solutions for a variety of surfaces. So, seems like my delay in getting on board was a delay in my favor. Just takes a few steps to wirelessly integrate cameras to a base station and your router. You do need to have an available Ethernet cable. I had to buy one since mine were all engaged. The quick start brochure is an easy follow to sync up the 2 cameras of my first kit to the base station with only a few button presses. There are also plenty of online videos if you prefer audio visual guidance to print. When ready, I will also have to purchase additional cameras separately since resolution is a strong 1080p and peripheral range covers far more than expected at 300ft. A charging cable for the cameras is included; but, the cameras are good for 6 months. Bet the length of the charge depends on how cold the weather. But, if you want to hard wire the cameras, power adapters are more items to purchase separately. I don’t like the extra errands; but, maybe not a bad hassle to break free from the commercial security companies. Since I am in a start-up phase with the system, I first set up my 2 cameras indoors. The cameras are totally weather proof and can be used indoors or outdoors. But, I will have to study mounting strategies for my home’s exterior coverage since I want to add 3 cameras not only to be camouflaged but also to be out of reach. Nonetheless, once all units are synced, login into your downloaded app to access your surveillance recordings. Things to consider: ARLO provides 7 days of FREE storage; so, deleting stored data is another thing to add to your to-do list until you decide to pony up for a subscription. As well, the siren is 100db but source is at the base station. Great thing is that the audio is great for 2 way communicating with visitors. Good to know that the system is compatible with IFTTT and Samsung SmartThings platforms. Before you take the leap, good idea to get a basis for comparison and for tutorials and tips, see https://www.arlo.com/support/