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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 5946 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the excellent camera quality and ease of use of the Pro 2 2-Camera Indoor/Outdoor Wireless 1080p Security Camera System, praising its simple setup and effective night vision. However, some users mention challenges with battery life and inconsistencies in motion detection. A few also reported concerns about the app's functionality and the system's overall reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 5,945 reviews
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great app. Super easy to use and set up. High quality, good cost

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best purchase !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to Best Buy with the intention of looking at a different camera system for my house. Spoke with Chris at the Best Buy location in coon rapids and he was absolutely amazing ! Wasn’t pushy, told me everything I needed to know the good and the bad about each product and was very thorough. The camera has amazing quality and fast response time. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Best birthday gift ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing we've ever gotten for the house. You have NO idea who or what roams in your yard at night. Easy to use..only drawback is you have to recharge them but they last a couple months. Next house we'll have the wired into the electrical. Highly recommend to people..especially these days when people are stealing cars, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Easy to use! Work well and very clear pictures!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to setup and install clear picture very happy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great camera for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear picture! Night vision is awesome also. Very easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Great camera set and love having it on our phones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an easy-to-install, great security camera system. The picture is crystal clear, both day and night, and the app has great speed and is easy to use. The only thing I would add is the ability to move the cameras via the app. Outside of that, we just love the comfort it gives us to have this system keeping an eye on our property when we're not there.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    LOVE this sec cam system

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so easy to set up and you can check your home before even entering. I can keep tabs on my house while away. When trash was dumped in my yard I was able to see who did it. Has a great field of view. The add on plan is so cheap and you can also use a backup drive to save videos and also your phone. Very, very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Arlo Pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The security cameras work as intended with no issues. Setup was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Easy to setup.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo Pro 2 security camera system works great. You can have cameras record when motion and/or noise is detected. You can also select the sensitivity of both. One month of cloud storage is free.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good camera system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good camera system, but should not be considered as a monotored security system. Quality of video is great but entirely dependent on the qaulity of the wifi overlay. That is an important consideration for outdoor use

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera easy installation. Fantastic picture and clear audio.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision
    Cons mentioned:
    Motion detection

    Rated 1 out of 5 stars

    Arlo Pro? More like CON

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good: Has a great viewing angle and awesome night vision. Bad: For this price point you should be able to stream 24/7. It kicks off after 30 minutes. If you are using it for motion detection the sensitivity is not very good. Probably more of a user issue but will just record a second or two and stop then start again and giving multiple alerts in a 1 minute span. So if some activity was going on probably miss in the time that it stops recording and starts again. Also it doesn't integrate with ANYTHING it seems. I would look at getting the NEST or something similar to it over this product. I feel like I wasted my money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great camera system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is good, easy to install, user-friendly

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 4 out of 5 stars

    Good could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. One camera is no longer sending alerts, trying to figure out why. There is a 10 second delay when watching live. This may be my internet connection, not sure. Over all cameras are ok. I like they are wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Great system - Easy Setup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After significant online research, including existing customer reviews on Best Buy, and Amazon, this system was a clear choice above Ring, Nest and several other brands. This is a highly cost effective, and operational sound security camera system. Low to no cost for DIY security monitoring. Extremely easy setup and Apps work great.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    The Arlo Pro 2 4 camera system is easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for an easy camera system to install, the Arlo Pro 2 camera system is for you! You can use the camera wire free by installing the battery or while plugged into an AC power outlet. Connect the Base station with an ethernet cable and power cord. Sync the camera with the Base station and position camera where you want it. It's that simple!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Nice security camera package.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo camera and based station was a breeze to setup. They work great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Anxiety Reliever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my cameras ! I have a total of 4 that keeps an eye on my house whether I’m at home or away. These cameras give me peace of mind since I live by myself. The picture and quality are top notch and I love how I can zoom in and out! I would recommend this brand to anyone ! I love it so much I’m thinking about getting one more !

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 2 out of 5 stars

    Bad Lag in Motion Detect Clips

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a several second lag before the video starts recording after motion starts. Thus, when an animal (or person) walks across the camera's field of view from one side to the other, the video clip recorded starts when the animal is already halfway into the picture. I chose this camera because of the optional solar panel (which I also bought). I bought the camera to find out how an animal was getting into my yard. The lag between motion starting and the video clip starting makes the camera useless for me. TL;DR backstory: We have a coyote that is coming into our yard and one time even snuck up on our 70 pound lab during the day and nipped our lab on its tail. We caught that on our Nest camera (which we love). However, the coyote gets into our yard by jumping over the fence in the back corner of our yard, 100+ feet from the Nest camera, out of range of the Nest night vision and far away from any power. So, we needed to get a camera that we could put near the spot where the coyote is getting into the yard to see how the coyote it is getting past our efforts to block its way in. The arlo camera seemed perfect as arlo sells a solar panel that works with the arlo camera. Because of the lag in the motion detection, though, all of our video clips of the coyote start when the coyote is in the middle of the screen (same with clips of squirrels, opossums, racoons, and our dog). Useless for what I bought it for.

    No, I would not recommend this to a friend