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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5947 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the excellent camera quality and ease of use of the Pro 2 2-Camera Indoor/Outdoor Wireless 1080p Security Camera System, praising its simple setup and effective night vision. However, some users mention challenges with battery life and inconsistencies in motion detection. A few also reported concerns about the app's functionality and the system's overall reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 5,946 reviews
  • Cons mentioned:
    Motion detection

    Rated 2 out of 5 stars

    Recordings start late/not good for use w/doorbell

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using the cameras wirelessly, which is widely promoted by Arlo as a key benefit. The recording start is delay and thus frequently I get recordings of nothing because the action is already over. I added the doorbell to the hub (which is not as simply as it should be) and set up local storage (because the doorbell does not come with free cloud storage after the trial period ends). Arlo support confirmed that if you connect an external hard drive to the hub for local storage, you cannot view the recordings through their app nor can you access the stored videos any way through their hub. So in my case, that meant if my doorbell connected to the hub and stored videos on a USB device connected to the hub, the only way to view those recordings would be to disconnect my external hard drive from the hub and connect it to my computer to view them. Clearly not very easy or user friendly. Also, I keep getting motion alerts for what seems to be small movement even when the sensitivity settings are set to the lowest possible setting. And one final not, one reason you see so many positive reviews on so many items is that Best Buy provides an incentive of 25 bonus points to leave reviews. So those positive reviews can drown out the negative ones that probably provide the most value.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Good camera, app could be better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works fine altho it only detects motion in the near view. App is somewhat complicated but once you get the hang of it, it's useable.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. Clear picture and night vision. Rechargeable. Comes with magnetic clip to screw to walls or ceiling. Great wide view. Ability to personalize cameras to every place and turn them on and off to save battery for low traffic areas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy self install security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The completely wireless solution was very appealing for ease of installation. There are other brands that are also battery powered and cheaper, but not as rich in features. Without a subscription to a service, this system offers motion and sound detection alarms and triggered video capture in definable zones. Geofencing, infrared night mode, waterproof, easy camera install, and a very functional app, make this worth the extra cost. Add a subscription to one of the service levels for additional features such as full DVR. I've set up four cameras and can now keep watch on my property and livestock when I have to leave. Geofencing arms the system automatically so I don't have to fear forgetting. Careful placement of cameras and defining activity zones help eliminate false triggering and nuisance alarms. Two way audio allows me to hear and talk to visitors or just reassure our dog that we haven't forgotten about her :)

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Arlo Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these cameras for home and wasn't sure about them because there are mixed reviews. I'm very pleased with them and was easy to set up. The batteries last for awhile as well. I've had this for a month now and highly recommend to anyone looking for affordable home security.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. The color, view, and sound are great. It would be nice if the camera's had a longer battery life, otherwise a great product.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great camera security system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do like the cameras, but the batteries do not last well in high traffic areas. Subjects entering the cameras view, often do not show up until they are almost out of view. Get a power adapter or solar charger for high traffic areas.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Arlo pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras, easy to setup, wish software would allow alerts by camera instead of all cameras. Love that there is no monthly fee for 1 week of recordings.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very difficult to set up but takes so time to schedule. The active zones don’t work well and batteries die quick if too much activity.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Easy to install.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great system . Good quality and easy to install. I did have to purchase other hanging brackets. They were not expensive to purchase Love the feature of being able to control by my phone. Great to be able to add more cameras Very happy with purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice system for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Camera clear and not too much lag time between activity and alert. Only complaint would be it seems to lose battery fairly quick in cold weather

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 4 out of 5 stars

    Great that it's wireless

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Only able to use "zone" functionality when using power cord (not battery). A little glitchy with medium strength WiFi but I do recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that these cameras can be used inside or outside the house. The scenes that are recorded are very clear. I even have one inside the house in full view of the outside and the pics are still clear. I have especially enjoyed being able to see my packages being delivered.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 4 out of 5 stars

    Great set up for beginners!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use, the app was very easy to follow. Also recommended to other family members who bought and are very pleased with Arlo!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 3 out of 5 stars

    Good but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are awesome. And very easy to install almost anywhere. Downfall is the app. Overall, good product but can be better.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the system. We did install one in our dining room, batteries go down pretty fast if the area has a lot of movement. We purchased the dual charged and 3 extra batteries so it works out fine. Do not buy the solar charging system in you live in a cold climate it won’t work.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Work great but I wish the price was not Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras work goods I wish you had night vision on it but other than that I had no Problems with it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Clear picture, limited free recorded history

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear, defined picture with good motion detection. One downside is only records a weeks worth of history free unless you buy subscription service.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Great for outdoors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We set these up in the house & out by the barn. My mom uses them to watch the horses & dogs. She loves the quality & being able to talk to them. They were super simple to put up & organize. It's a grand step up from our older wired system that had poor quality & few features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value/High Qu

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo - Pro 2 2-Camera Indoor/Outdoor Wireless 1080p Security Camera System - White was my first purchase of a home system and it certainly did not dissapoint. The quality of the cameras are great, the video is high quality, and the batteries last a long time.

    I would recommend this to a friend